From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
NA at first booking was not a good experience the booking didn't get me the tickets but I tried the second time it went ok
Very easy process I was nervous about booking international flights, and this was easier than expected
Very easy to use website and staff helpful. When using app on phone very easy.
My reservation code doesn't work in the official airline app.
It was great, super easy and user friendly to book through this!
Very good experience booking my flights and will book again
Great prices and easy booking.
Overall great experience
The staff is helpful to resolve the problem with problem reply.
Good but the cost slightly different
I was able to book in a really simple way and am excited to go!
This website was very easy to look and book my flights. Very painless experience.
Easy booking and good price, and people working online so nice, helping me to fix the problem that I make a mistake when I was booking tickets
I love you guys. I literally saved $430 dollars booking this way, and was able to get a direct flight. I cut my travel time down by about 5 hours from the original flight I was looking at on google.
It was an worry free experience.we got the tickets from Kathmandu to Sri Lanka for a fairly decent price and the process was easy on line.
Quick and easy booking system that was delivered through an equally easy to use platform.
Lovely prices but the website can be really slow when loading things
Great experience! Received flight confirmations instantly.
This is the first time I used this service and I will see it After Marc 27,2023. Thank you for giving this service for students and we will look forward to see tthe service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members