StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Loved booking a flight with StudentUniverse. The booking process was smooth and rates are very student-friendly.
I found the best price to travel on Studentuniverse, ticket buying experience was a breeze.
Hi Anisha, thanks for the kind words! Your feedback is like a spring breeze to us!
I really appreciate the good deal from this website. Other friends and family members have told me to book this flight using this website as they had previously had a great experience.
Thanks for the generous review! Don't forget to use your referral link (https://refer.studentuniverse.com/sitejabber) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
Good and affordable. Easy to book. Cheaper tickets option. Comparatively better than other sites.
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!
Good service and easy way of booking flight for students
Happy for your services thank you so much! Easy to use & quick
Thank you for providing me with cheaper flight alternatives! I get to see my favourite band without breaking the bank One critique is that it would be nice to have prices automatically change to CAD when used with a Canadian account for Canadian flights.
Thanks for the kind review! We do have a website for people prefer to transact in CAD: www.studentuniverse.ca. Good luck finding better deals with us!
It was good, but i haven't received the confirmation about my baggage payment.
Hi, thanks for the review. Our customer service team has reached out and sent you updates regarding your questions.
I used studentuniverse for the first time to book trip to Europe. It was fairly easy, but would like to have been able to do so in AUD instead of USD so I knew the correct amount, however it was clear it was in USD when I was booking.
Thanks for the nice review! We do have a website that displays and transacts in AUD: www.studentuniverse.com.au. Feel free to check it out.
I've price shopped, and this site gave me the best flights and price. I highly recommend anyone using this site.
Thanks for the generous review! Don't forget to use your referral link (https://refer.studentuniverse.com/sitejabber) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
We watched the prices for airfare for our trip for about a month comparing prices on different websites and apps, in the end Student Universe was offering the best rate for the dates and times we wanted to travel. So far very pleased with my experience!
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!
It was very easy to switch between filters on the search bar to find the flight that was the cheapest and the best for my schedule. There are many options for flights and the prices are definitely lower than those on the actually website of the specific airline.
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!
It was a good one, way better prices compared to other companies. Very grateful especially as a broke college student
It was super easy to find the cheapest flexible flights and being a student the discount was extremely helpful, it was about $400 cheaper than anything i could find on Expedia. Life saver for real
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!
It was extremely easy for booking a flight and I was amazed with the student prices and discounts
Thanks for the generous review! Don't forget to use your referral link (https://refer.studentuniverse.com/sitejabber) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
Student Universe is a platform that provides quality customer service, reasonable prices, and fast results!
Thanks for the generous review! Don't forget to use your referral link (https://refer.studentuniverse.com/sitejabber) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!