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StudentUniverse

Overview

StudentUniverse has a rating of 4 stars from 5,438 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
109
value
106
shipping
59
returns
75
quality
93
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Instant Feedback

7,001 reviews
How would you rate StudentUniverse?
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Texas
1 review
0 helpful votes
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Good
October 14, 2022

Easy to get in contact with and helpful. I will book in future from them.

Date of experience: October 14, 2022
Texas
1 review
0 helpful votes
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Best Deals
October 13, 2022

Cheapest and best deal I was able to find compared to about 20+ other places.

Date of experience: October 13, 2022
New Jersey
1 review
0 helpful votes
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Simple and Easy
January 5, 2023

Using the service was very simple, and the low prices helped make my trip possible.

Date of experience: January 5, 2023
Turkey
1 review
0 helpful votes
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So far so good
July 29, 2023

So far so good, there is running smoothly, I hope it would continue like this

Date of experience: July 29, 2023
Ireland
1 review
0 helpful votes
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It is good
July 29, 2023

It is my first time using this website, The ticket is cheep than others agency

Date of experience: July 29, 2023
Pennsylvania
1 review
0 helpful votes
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Good
October 16, 2022

Best experience, very easy to use and explore
I will highly recommend this to everyone

Date of experience: October 16, 2022
California
1 review
0 helpful votes
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Good experience
June 16, 2023

It was good. Easy to use and the people we talked to were very helpful.

Date of experience: June 16, 2023
Estonia
1 review
0 helpful votes
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Good experience
November 17, 2022

The experience was quite smooth and pleasant apart from minor misunderstandings and too many emails

Date of experience: November 17, 2022
California
2 reviews
0 helpful votes
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Satisfied with purchase
May 10, 2023

I was satisfied with the process of my purchase. I'd purchase something from here again.

Date of experience: May 10, 2023
India
1 review
0 helpful votes
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Great Experience
May 12, 2023

Had a great experience found the cheapest price for the flight than any other website.

Date of experience: May 12, 2023
Missouri
1 review
0 helpful votes
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Good
October 10, 2023

Good luck to all of you and your team in this year and the future

Date of experience: October 10, 2023
Spain
1 review
0 helpful votes
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Na
May 29, 2023

Very easy to book, could look at many flights at a time which was nice.

Date of experience: May 29, 2023
New York
1 review
0 helpful votes
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Fast service
April 1, 2024

They call me right away and fix the issue and send me the confirmation

Date of experience: March 22, 2024
Oregon
1 review
0 helpful votes
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Easy to use a blessing
April 2, 2024

Great service fast response time,wish I had found it sooner

Date of experience: March 23, 2024
Alabama
1 review
0 helpful votes
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Good
April 2, 2024

It was good. I'm a little nervous about not receiving my e-tickets yet, but i think it'll be ok.

Date of experience: March 23, 2024
Illinois
1 review
0 helpful votes
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Quick and Easy
April 2, 2024

Finding a flight I could afford was quick and easy using your service. Thank you.

Date of experience: March 23, 2024
Italy
1 review
0 helpful votes
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-
March 31, 2024

I don't know yet, when I depart I can say something

Date of experience: March 21, 2024
New Mexico
1 review
0 helpful votes
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Excellent service
April 1, 2024

No issues at all! Definitely recommend. Very affordable

Date of experience: March 22, 2024
Colorado
1 review
0 helpful votes
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Recommend
April 1, 2024

Fast, easy and affordable. Would use again to book.

Date of experience: March 22, 2024
Florida
1 review
5 helpful votes
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So initially, I was not sure why people were complaining so much... but after reading a bunch of the complaints here I figured it out: This world is full of morons, I swear! A lot of people here are blaming this website for their lack of common sense or their stupid mistakes... and some of these same people serve on jury duty and decide someone's fate or destiny... very, very scary!
Student Universe is no different then most other online travel agencies - you book a flight, you get your confirmation, they email you the e-ticket and then you go on your trip. We took a trip to Japan this last month and we found some really good and convenient tickets on Student Universe. And we compared at least 20 different sites and I called some travel agents that I use as well - no one could offer better flights or better prices! The only reason I left 4 and not 5 stars was because I never got the second email with the e-tickets, I only received the initial confirmation email with the reservation code. After I waited for a few days I decided to give them a call... someone answered right away, they were very helpful, emailed me the e-tickets while still on the phone and offered some useful tips about luggage, online check-in, airport information and such. And yes, there was some issues with some flights, some delays but... none of it was to be blamed on Student Universe, it was actually due to adverse weather and the actual airline, which by the way was Air Canada. I have been flying international all my life, I have used many different websites and travel agents... So I can comfortably state that my experience with Student Universe was pleasant, trouble free and saved me a great deal of time and money - 18.5 hour trip from MCO ( USA) to NRT ( Japan) for $889.00 total, and only one stop in YUL ( Canada)! How can anyone complain about that? I mean... seriously folks!
Now the cheaper the ticket is the more restrictions it has and everyone should understand that! A lot of times these tickets are not refundable and changes are very costly, and it does not matter where you buy the ticket from! And when you submit wrong information or you book a ticket for October instead of December... don't try to blame the travel site for being a moron! Or if you get disconnected while processing payment or you get an error... why would you go to another website right away to buy another ticket without trying to find out what happened? That is just $#*!ed and you cannot blame anyone else but yourself, I am sorry! Some people are just ridiculous!
Overall GREAT experience and looking forward to future travel plans!
Thank you Student Universe!

Date of experience: December 30, 2019