StudentUniverse has a rating of 4 stars from 5,438 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
Easy to get in contact with and helpful. I will book in future from them.
Cheapest and best deal I was able to find compared to about 20+ other places.
Using the service was very simple, and the low prices helped make my trip possible.
So far so good, there is running smoothly, I hope it would continue like this
It is my first time using this website, The ticket is cheep than others agency
It was good. Easy to use and the people we talked to were very helpful.
The experience was quite smooth and pleasant apart from minor misunderstandings and too many emails
I was satisfied with the process of my purchase. I'd purchase something from here again.
Had a great experience found the cheapest price for the flight than any other website.
They call me right away and fix the issue and send me the confirmation
Great service fast response time,wish I had found it sooner
Finding a flight I could afford was quick and easy using your service. Thank you.
No issues at all! Definitely recommend. Very affordable
So initially, I was not sure why people were complaining so much... but after reading a bunch of the complaints here I figured it out: This world is full of morons, I swear! A lot of people here are blaming this website for their lack of common sense or their stupid mistakes... and some of these same people serve on jury duty and decide someone's fate or destiny... very, very scary!
Student Universe is no different then most other online travel agencies - you book a flight, you get your confirmation, they email you the e-ticket and then you go on your trip. We took a trip to Japan this last month and we found some really good and convenient tickets on Student Universe. And we compared at least 20 different sites and I called some travel agents that I use as well - no one could offer better flights or better prices! The only reason I left 4 and not 5 stars was because I never got the second email with the e-tickets, I only received the initial confirmation email with the reservation code. After I waited for a few days I decided to give them a call... someone answered right away, they were very helpful, emailed me the e-tickets while still on the phone and offered some useful tips about luggage, online check-in, airport information and such. And yes, there was some issues with some flights, some delays but... none of it was to be blamed on Student Universe, it was actually due to adverse weather and the actual airline, which by the way was Air Canada. I have been flying international all my life, I have used many different websites and travel agents... So I can comfortably state that my experience with Student Universe was pleasant, trouble free and saved me a great deal of time and money - 18.5 hour trip from MCO ( USA) to NRT ( Japan) for $889.00 total, and only one stop in YUL ( Canada)! How can anyone complain about that? I mean... seriously folks!
Now the cheaper the ticket is the more restrictions it has and everyone should understand that! A lot of times these tickets are not refundable and changes are very costly, and it does not matter where you buy the ticket from! And when you submit wrong information or you book a ticket for October instead of December... don't try to blame the travel site for being a moron! Or if you get disconnected while processing payment or you get an error... why would you go to another website right away to buy another ticket without trying to find out what happened? That is just $#*!ed and you cannot blame anyone else but yourself, I am sorry! Some people are just ridiculous!
Overall GREAT experience and looking forward to future travel plans!
Thank you Student Universe!
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!