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StudentUniverse

Overview

StudentUniverse has a rating of 4 stars from 5,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
109
value
106
shipping
59
returns
75
quality
93
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Instant Feedback

7,001 reviews
How would you rate StudentUniverse?
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California
1 review
0 helpful votes
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The best
May 14, 2024

Really like the customer service, easy to access and understandable

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 4, 2024
New York
1 review
0 helpful votes
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First experience
December 15, 2023

It feels not bad. It just needs to be refreshed all the time when there's a lot of people.

Date of experience: December 8, 2023
Maryland
1 review
0 helpful votes
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Slow website, amazing prices, great experience
November 15, 2023

I love this website! It was a super easy process. The only downside is the lack of direct flights

Date of experience: November 15, 2023
Virginia
1 review
0 helpful votes
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Glad to get a cheap flight!
October 19, 2022

It's been awhile since I booked with you. Easy to navigate. I just don't quite get the bag policy.

Date of experience: October 19, 2022
New York
1 review
0 helpful votes
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Best Price
May 13, 2024

Student universe has the best prices as compare to any other travel booking website.

Date of experience: May 3, 2024
Washington
1 review
0 helpful votes
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Best Price
April 9, 2024

It was a great experience and hot the best price.
Thank you and I recommend everybody.

Date of experience: March 30, 2024
Maryland
1 review
0 helpful votes
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Good
May 1, 2024

Was good, cheap and pretty easy to make an account and book a flight

Date of experience: April 21, 2024
New York
1 review
0 helpful votes
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Good experience
April 22, 2024

Customer service was clear and responsive, I was able to resolve problem within 30 minutes.

Date of experience: April 12, 2024
Ireland
1 review
0 helpful votes
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Very Happy with service
May 12, 2024

The site was very easy to navigate. All round good experience

Date of experience: May 2, 2024
California
1 review
0 helpful votes
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Fine
May 8, 2024

I found a flight and will get where I need to go..

Date of experience: April 28, 2024
Taylor T. StudentUniverse Rep
12 months ago

Hi, sorry you felt that way. We could not locate your payment for the seat selection. Please contact our customer service for more assistance. Thank you.

New Hampshire
1 review
0 helpful votes
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Short and simple
January 14, 2024

Very good! Can't wait for my flight it'll be my first time flying and buying from Student universe.

Date of experience: January 14, 2024
Taylor T. StudentUniverse Rep
over a year old

Congrats! It's gonna be AMAZING for your first flight. Clouds will be completely different when you are high up there. Don't forget to take a pic of the skyline and tag us on Instagram, as we would like to appreciate the beauty of the sky with you. Have a great trip!

New Jersey
1 review
0 helpful votes
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Travel booking
May 8, 2024

The site is very responsive and quick! Customer service is professional and easy to work with

Date of experience: April 28, 2024
California
1 review
0 helpful votes
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I think it is very good experience
April 4, 2024

I will choose StudentUniverse again in the future. I would like to get my e-ticket sooner.

Date of experience: March 25, 2024
Texas
1 review
0 helpful votes
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Good
May 7, 2024

It was good and it helped me book the best price flight

Date of experience: April 26, 2024
Indiana
1 review
0 helpful votes
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N/a
February 26, 2024

It was a nice experience and booking flights is always stressful, but theirs page made it not.

Date of experience: February 26, 2024
New York
1 review
0 helpful votes
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Very bad server
December 18, 2023

I stayed very late for two days to get the discounted prime student ticket... The server is insane

Date of experience: December 11, 2023
North Carolina
1 review
0 helpful votes
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Great selection of routes but one flight disappeared
September 11, 2023

As I was booking the flights, there was a lot of choice but the flight I wanted disappeared and I couldn't find it

Date of experience: September 11, 2023
Georgia
1 review
0 helpful votes
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Good work
May 7, 2024

No problems. Easy booking. Thanks. I would use this booking again.

Date of experience: April 27, 2024
Florida
1 review
0 helpful votes
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Great experience
May 9, 2024

Very fast and easy process
Quick respond on questions you have about the reservation

Date of experience: April 29, 2024
Philippines
1 review
0 helpful votes
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First time
November 16, 2023

It's my first time so I can't say anything yet, but I hope services will be very good!

Date of experience: November 16, 2023