StudentUniverse has a rating of 4 stars from 5,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
Really like the customer service, easy to access and understandable
It feels not bad. It just needs to be refreshed all the time when there's a lot of people.
I love this website! It was a super easy process. The only downside is the lack of direct flights
It's been awhile since I booked with you. Easy to navigate. I just don't quite get the bag policy.
Student universe has the best prices as compare to any other travel booking website.
It was a great experience and hot the best price.
Thank you and I recommend everybody.
Customer service was clear and responsive, I was able to resolve problem within 30 minutes.
The site was very easy to navigate. All round good experience
I found a flight and will get where I need to go..
Very good! Can't wait for my flight it'll be my first time flying and buying from Student universe.
Congrats! It's gonna be AMAZING for your first flight. Clouds will be completely different when you are high up there. Don't forget to take a pic of the skyline and tag us on Instagram, as we would like to appreciate the beauty of the sky with you. Have a great trip!
The site is very responsive and quick! Customer service is professional and easy to work with
I will choose StudentUniverse again in the future. I would like to get my e-ticket sooner.
It was good and it helped me book the best price flight
I stayed very late for two days to get the discounted prime student ticket... The server is insane
As I was booking the flights, there was a lot of choice but the flight I wanted disappeared and I couldn't find it
No problems. Easy booking. Thanks. I would use this booking again.
Very fast and easy process
Quick respond on questions you have about the reservation
It's my first time so I can't say anything yet, but I hope services will be very good!
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!
Hi, sorry you felt that way. We could not locate your payment for the seat selection. Please contact our customer service for more assistance. Thank you.