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StudentUniverse

Overview

StudentUniverse has a rating of 4.1 stars from 5,434 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
109
value
106
shipping
59
returns
75
quality
93
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Instant Feedback

7,001 reviews
How would you rate StudentUniverse?
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New York
1 review
0 helpful votes
Follow Meng I.
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Booking through Student Universe is smooth
December 8, 2023

The workflow of the student universe is smooth and easy to follow. The price it provides is also the lowest I can find.

Date of experience: December 8, 2023
Nigeria
1 review
0 helpful votes
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I have not received my e ticket
October 7, 2022

I have been waiting for my e ticket since yesterday morning, I don't know why I have not received it!

Date of experience: October 7, 2022
Hawaii
1 review
0 helpful votes
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Awesome
December 2, 2022

Very fast, simple and not a hassle. I was able to find a great price for the date I wanted and everything was easy to navigate.

Date of experience: December 2, 2022
Florida
1 review
0 helpful votes
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Excellent
May 22, 2023

Fast and easy to navigate. Like the way it was organized. Got the confirmation and receipt separate and right away

Date of experience: May 22, 2023
Connecticut
1 review
0 helpful votes
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Easy Peasy
November 10, 2022

So far, so good! Booking my flight was super easy and secure and I received my confirmation email right away.

Date of experience: November 10, 2022
Taylor T. StudentUniverse Rep
over a year old

Hi Berit, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Denmark
1 review
0 helpful votes
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CPH to LAX
April 20, 2023

The transaction was easy and although it was a bit expensive I thought it was good that I was still able to get a ticket on short notice.

Date of experience: April 20, 2023
Georgia
1 review
0 helpful votes
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Trustworthy website
April 21, 2023

The website seemed to be very trustworthy to me. It was very safe to use and also gave me affordable prices. Thank you.

Date of experience: April 21, 2023
Michigan
1 review
0 helpful votes
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Easy searching
October 10, 2022

It was easy to find the best options. I had the options to change the different settings to meet my needs which I found very good for me

Date of experience: October 10, 2022
California
1 review
0 helpful votes
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Good Price and good customer service
June 9, 2023
Updated review

I am very happy to buy the ticket from this website. They already credit the discount for me after purchase. I get very good price from this website.

Date of experience: June 9, 2023

No cancellation terms, charge higher cost after booking...
June 7, 2023
Previous review

No cancellation terms, charge higher cost after booking done.

Date of experience: June 7, 2023
New Jersey
1 review
0 helpful votes
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Quick and easy
October 20, 2022

I love that I can put flexible date in order to find the best priced flights. I makes choosing the flights I am looking for that much easier.

Date of experience: October 20, 2022
New Jersey
1 review
0 helpful votes
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Great experience!
October 20, 2022

As someone who has never been on a plane and therefore has never booked plane tickets before, booking was made straightforward and easy!

Date of experience: October 20, 2022
Ukraine
1 review
0 helpful votes
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Nice price but too much card confirmations
October 24, 2022

I did like ten pictures of my credit card. And it was under my name, name of the traveller. Seems like too much.

Date of experience: October 24, 2022
Saudi Arabia
1 review
0 helpful votes
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Wonderful experience
October 30, 2022

Amazing support in arranging all my bookings. I will use StudentUniverse again for my future bookings.

Date of experience: October 30, 2022
Louisiana
1 review
0 helpful votes
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Easy and affordable
May 8, 2024

So far the process has been easy and the price saved me a good bit which is always helpful.

Date of experience: April 28, 2024
New York
1 review
0 helpful votes
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Good review
June 12, 2023

Fast efficient and convenient. I enjoyed it very much. Hope it continues as smoothly and effectively

Date of experience: June 12, 2023
California
1 review
0 helpful votes
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Good
July 29, 2023

I am happy to book a ticket online with StudentUniverse because I was a student so I wanted to support this site and I found it was easy to read and to book a ticket online.

Date of experience: July 29, 2023
Idaho
1 review
0 helpful votes
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Great customer service
November 30, 2023

Agent was so nice and easy to work with when I realized i had booked the wrong day just an hour after i had booked the ticket.

Date of experience: November 30, 2023
California
1 review
0 helpful votes
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Great
October 18, 2022

Smooth, easy and efficient. Great prices, confirmed quickly. Needed a flight quickly and found one easily.

Date of experience: October 18, 2022
Florida
1 review
0 helpful votes
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Beware of hidden fees!
July 17, 2023

Beware of hidden fees. You think that the payment that you do is final, but the airline charge you with fees to book through studentuniverse.

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 17, 2023
Taylor T. StudentUniverse Rep
over a year old

Hi Alice, could you tell us more about the hidden fees? StudentUniverse never charges any hidden fees that are not listed on your invoice.

Bangladesh
1 review
0 helpful votes
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Unclear Picture
June 10, 2023

The process is very clear and easy no doubt. But what happens once you book? The picture is not clear at all and very confusing.

Date of experience: June 10, 2023
Taylor T. StudentUniverse Rep
over a year old

Hi MK, after you complete the booking, you will receive a confirmation email with e-ticket number within 24 hours. If you do not receive the email after 24 hours, please kindly contact us and we will take a look. Thanks!