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StudentUniverse

Overview

StudentUniverse has a rating of 4.1 stars from 5,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
109
value
106
shipping
59
returns
75
quality
93
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Instant Feedback

7,001 reviews
How would you rate StudentUniverse?
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Tennessee
1 review
0 helpful votes
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Easy
June 18, 2024

Easy booking! Easy to use school's coupon code. Good choices of flights

Date of experience: June 8, 2024
Canada
1 review
0 helpful votes
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Great experience
November 1, 2023

Their website provides competitive rates - best in the industry. I'm very satisfied with the service.

Date of experience: November 1, 2023
California
1 review
0 helpful votes
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My go to
September 14, 2018

StudentUniverse always has amazing prices. I never book a flight without checking their prices first

Date of experience: September 13, 2018
Utah
1 review
0 helpful votes
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This is my first time flying
April 24, 2023

I've never booked a flight before so I feel like it's been a good, easy and fast way to book a flight and the price was definitely better than others

Date of experience: April 24, 2023
Spain
1 review
0 helpful votes
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Easy booking
March 24, 2023

The booking process is very user friendly, just simply entering travelers information and payment information.

Date of experience: March 24, 2023
Minnesota
1 review
0 helpful votes
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Quick and Easy
March 13, 2023

The entire process was quick and easy. The two way flights show with the flexibility of prices on other dates, helping you pick the cheapest price.

Date of experience: March 13, 2023
Wisconsin
2 reviews
0 helpful votes
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Wow
October 27, 2022

Easy peazy
I'd never heard of you and couldn't have been more pleased. I'm not currently a student other than one of life. Thanks for the great deal.

Date of experience: October 27, 2022
Washington
1 review
0 helpful votes
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Really smooth booking experience
March 31, 2024

Love the price comparison UI.

I would like to see the filters I select apply to the price comparison table also!

Date of experience: March 21, 2024
Taylor T. StudentUniverse Rep
over a year old

Hi Meet, thanks for the feedback! Like you, many find our compare-flights page very useful (https://www.studentuniverse.com/compare-flights). Thanks for choosing StudentUniverse!

New York
1 review
0 helpful votes
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Easy and affordable for students!
November 17, 2023

I had a travel voucher but student universe was easy to navigate and had plenty of options for hotels and flights.

Date of experience: November 17, 2023
Illinois
1 review
0 helpful votes
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Great
October 12, 2023

Everything is fine. I would like you to send the proof of payment to the email and let me download it.

Date of experience: October 12, 2023
Texas
1 review
0 helpful votes
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Feedback
July 8, 2023

Still waiting for e-tickets to be issued. After-purchase pages could be more helpful, such as Next Steps or What to Expect

Date of experience: July 8, 2023
New York
1 review
0 helpful votes
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Awesome website, always the best prices for students! I love it! Plus additional discounts! Just try it... you won't regret it!

Date of experience: September 14, 2018
Canada
1 review
0 helpful votes
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Best experience
October 6, 2022

Hi, I was looking for a cheap and convenient option for my ticket, then I found this company, great so far!

Date of experience: October 6, 2022
New Mexico
1 review
0 helpful votes
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Good
October 31, 2022

It was a good experience. I have used student universe before and it worked well so now im doing it again

Date of experience: October 31, 2022
California
1 review
0 helpful votes
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It was super easy to book our flight with this website, and they have the best prices for our needed flight.

Date of experience: June 25, 2023
Bangladesh
1 review
0 helpful votes
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Well and quick
November 3, 2022

The response of StudentUniverse is really fast. They suggest the options to make choices easier. Such as cheapest or fastest options.

Date of experience: November 3, 2022
Taylor T. StudentUniverse Rep
over a year old

Hi Purna, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Texas
1 review
5 helpful votes
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I haved booked a return trip from Dallas to Delhi which was scheduled on May 10 and the schedule of the flight changed. So they gave me the alternative option which isn't fitting my schedule. So the customer service representative cancelled the flight and initiated the full refund process. He has also emailed me about the refund and said that the refund will be processed shortly and now they are saying they are denying the refund. My flight is on May 10. Also, StudentUniverse has been at fault innumerable times in our case. First of all you guys do not inform us about any flight changes i. E., cancellation of our flight.It is we who saw the changes and got back to you just getting to know this only 1 week prior from scheduled departure.

Secondly, after bringing it to your notice we were being on call with you for next 48 hours calling your representatives to give us feasible options. The only feasible options you people have is either flight requiring transit visa or which are out of my schedule which we cannot arrange within span of 7 days for our travel.

Then by evening after talking with your multiple representatives you give us the option of flight cancellation with full refund we asked Eric 5 times and he said yes mam we confirm. Even we asked for a proof via mail because we really didn't believed you guys by then.And yes, this is the behavior we are getting from you for the third time. If you guys guarantee a customer that you will refund the entire money how can you come back to us after 2 days saying that you deny it.

I think StudentUniverse do have respect in market and you have some ethicalness or credibility.Or else this organization is really suffering from ethical issues. As a student you have harassed us to the extreme end during our exam times and now you don't want to refund our money also. I think if you guys give me any further trouble i will definitely carry bad word for you within entire student community so that no one can further trust StudentUniverse.

We just need back our money as assured by you. You cannot go back on your words. Please have some respect for your customers. This is the worst way in which organizational ethics are being applied.

Date of experience: May 3, 2019
Rachel B. StudentUniverse Rep
over a year old

Hi Kashish,
We're really sorry to hear about the frustration you've experienced after your flight got cancelled. We'd really love to look into this for you and see if we can do anything else to help. Of course, we are bound by the ticket rules and regulations set by the airline, but if you DM us your email address or StudentUniverse reservation code, we'd be happy to look into this for you and see what else we can do.

Illinois
1 review
1 helpful vote
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Xmas trip
November 6, 2022

Great experience so far. I would like to recommend this website to all students. I got $200 off from
Regular price.

Date of experience: November 6, 2022
Taylor T. StudentUniverse Rep
over a year old

Hi Nicholas, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Michigan
1 review
0 helpful votes
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StudentUniverse
February 4, 2023
Updated review

Unable to book online. Price updates are not real time if there are changes.
The agents were helpful on the phone.

Date of experience: January 5, 2023

Unable to book online
February 4, 2023
Previous review

Unable to book online

Date of experience: January 5, 2023
Tennessee
1 review
0 helpful votes
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It was not complicated at all and super fast. There were many flight options and the student discount was quite acceptable.

Date of experience: May 10, 2023