business logo of StudentUniverse

StudentUniverse

Overview

StudentUniverse has a rating of 4 stars from 5,435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
109
value
106
shipping
59
returns
75
quality
93
This company does not typically respond to reviews

Instant Feedback

7,001 reviews
How would you rate StudentUniverse?
grey star
grey star
grey star
grey star
grey star
Albania
1 review
0 helpful votes
Follow Arka S.
Unfollow Arka S.
Send Message
Share Review
Report Review

Ease of booking
July 15, 2024

It was a pretty simple process through Student Universe to book the flights for home

Date of experience: July 5, 2024
AE
1 review
0 helpful votes
Follow Aliza A.
Unfollow Aliza A.
Send Message
Share Review
Report Review

Good service
July 15, 2024

Will continue to use this! Used it before had a good experience

Date of experience: July 5, 2024
Pennsylvania
2 reviews
0 helpful votes
Follow Thomas R.
Unfollow Thomas R.
Send Message
Share Review
Report Review

Awesome
September 14, 2018

The last few trips I took this year were last minute. SU had the cheapest flights for the last minute travelor. The also have monthly specials of 10 to 20 off per flight.

Date of experience: September 13, 2018
Singapore
1 review
0 helpful votes
Follow WZ L.
Unfollow WZ L.
Send Message
Share Review
Report Review

Good
May 25, 2024

Great service! The pricing is excellent, and I appreciate the prompt email responses. Highly recommended for their efficiency and customer support.

Date of experience: May 15, 2024
Washington
1 review
0 helpful votes
Follow Magnus K.
Unfollow Magnus K.
Send Message
Share Review
Report Review

They helped me rebook my flight to a more convenient time as well as adding the $10 off my first flight coupon.
Would recommend StudentUniverse to a friend.
Thank you

Date of experience: September 13, 2018
Pakistan
1 review
0 helpful votes
Follow Muhammad A.
Unfollow Muhammad A.
Send Message
Share Review
Report Review

Good price and booking time
May 20, 2024

It helped me a lot, I was struggling to get this good price and then I saw this option. Thank you StudentUniverse

Date of experience: May 10, 2024
Germany
1 review
0 helpful votes
Follow Som Chai U.
Unfollow Som Chai U.
Send Message
Share Review
Report Review

No Luggage Allowance Information
February 3, 2023

I bought flight tickets through your website, but when I received then purchase confirmation, I couldn't find the information about the luggage allowance.

Date of experience: February 3, 2023
Taylor T. StudentUniverse Rep
over a year old

Thanks for the feedback! We've submitted a ticket to investigate and our customer service team also sent you an email explaining your baggage allowance. Feel free to contact us if you have any other questions or suggestions!

Virginia
1 review
0 helpful votes
Follow Ayman B.
Unfollow Ayman B.
Send Message
Share Review
Report Review

Good
July 13, 2024

This was my third time booking with StudentUniverse, and it was great.

Date of experience: July 3, 2024
New Jersey
1 review
0 helpful votes
Follow Syed Imtiaz Haqqi H.
Unfollow Syed Imtiaz Haqqi H.
Send Message
Share Review
Report Review

Reasonable price, great customer service. Easy and simple to use online booking system.

Date of experience: July 4, 2024
New Jersey
1 review
0 helpful votes
Follow Charles B.
Unfollow Charles B.
Send Message
Share Review
Report Review

Pretty straight forward
July 14, 2024

The site is pretty straight forward and has no issues booking it.

Date of experience: July 4, 2024
California
1 review
0 helpful votes
Follow Jagandeep S.
Unfollow Jagandeep S.
Send Message
Share Review
Report Review

Awesome
July 14, 2024

Great experience. Customer service was very helpful and nice

Date of experience: July 4, 2024
India
1 review
0 helpful votes
Follow Saureesh P.
Unfollow Saureesh P.
Send Message
Share Review
Report Review

Smooth experience
July 14, 2024

Smooth experience, hassle free. Easy to book tickets and confirm.

Date of experience: July 4, 2024
India
1 review
0 helpful votes
Follow Rupa G.
Unfollow Rupa G.
Send Message
Share Review
Report Review

Card
May 29, 2024

The experience was good they asked about card confirmation which i thought was not legitimate but it was valid.

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 19, 2024
Taylor T. StudentUniverse Rep
11 months ago

Hi Rupa, thanks for your understanding. Occasionally we will ask for additional personal information in order to verify that the individual making the purchase truly has authorization from the cardholder to make the payment. We never disclose such information to any third party. We are simply working to protect our customers, as well as cardholders, from any potential cyber scams. Purchasing travel can be a big purchase so we want to guarantee that any travel purchased with us is done so properly.

Spain
1 review
0 helpful votes
Follow Ester E.
Unfollow Ester E.
Send Message
Share Review
Report Review

Double booking
June 12, 2023

I so very much appreciated the cancellation of one of my reservation as my computer somehow rebooked twice! Great service and contact the purchaser! I'm so grateful!

Thank you so much!

Date of experience: June 12, 2023
Taylor T. StudentUniverse Rep
over a year old

Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!

Virginia
1 review
0 helpful votes
Follow Megan S.
Unfollow Megan S.
Send Message
Share Review
Report Review

Booking flight for study abroad
May 1, 2023

Student Universe provided me with cheaper flight options as well as a promo code for my first flight! I felt confident with their insurance options and cannnotnwait for my trip!

Date of experience: May 1, 2023
Taylor T. StudentUniverse Rep
over a year old

Woohoo! Thanks for the review and we are so happy for you! Stay tuned as we constantly have promo codes and great deals for your future travels.

Australia
1 review
0 helpful votes
Follow Lyndall C.
Unfollow Lyndall C.
Send Message
Share Review
Report Review

Booking
April 12, 2023

I used studentuniverse for the first time to book trip to Europe. It was fairly easy, but would like to have been able to do so in AUD instead of USD so I knew the correct amount, however it was clear it was in USD when I was booking.

Date of experience: April 12, 2023
Taylor T. StudentUniverse Rep
over a year old

Thanks for the nice review! We do have a website that displays and transacts in AUD: www.studentuniverse.com.au. Feel free to check it out.

Peru
1 review
0 helpful votes
Follow Dany E.
Unfollow Dany E.
Send Message
Share Review
Report Review

CONFIRMACIÓN DE RESERVA
November 7, 2024

Confirmación de reserva de StudentUniverse, es mi primera ves viajando con esta agencia

Date of experience: October 28, 2024
Nevada
1 review
0 helpful votes
Follow Andreas W.
Unfollow Andreas W.
Send Message
Share Review
Report Review

It was easy to book, and a lot cheaper than what I normally find. I will definitely use this service again.

Date of experience: April 2, 2024
Ohio
1 review
0 helpful votes
Follow KEVIN H.
Unfollow KEVIN H.
Send Message
Share Review
Report Review

My purchase experience was smooth and the website was intuitive. My flight was uneventful. Everyrthing was as promised. I will definitely use them again.

Date of experience: September 14, 2018
Philippines
1 review
0 helpful votes
Follow KRISTINE C.
Unfollow KRISTINE C.
Send Message
Share Review
Report Review

Booking confirmation
July 13, 2024

Booking was a breeze. Thanks for a great booking experience

Date of experience: July 3, 2024