Storenvy

I thought I bought a beautiful dress--I didn't and it was horrendous. Matronly, poor quality, etc. I tried to return the dress and the customer service was AWFUL. "Jane Lee" or "Anna" was arguing with me and making me jump through hoops and questioning my decision. Jane/Anne asked for photo evidence and justification, which I quickly submitted, although most of that is on their FAQ section on returns.

My last straw was when, after all the emails and pictures I sent, and more, they said "The dress price is USD229, we need deduct the cost of transaction fee, material cost and workers cost, we will refund USD 70 for you." By the way, shipping the dress back to China via DHL was going to cost $100.

I regret wasting my money on this dress and want to warn you about my story.

I've ordered an item for 50$ 4 months ago.
I've got the Message ''Awaiting Shipment'' for about 2 weeks, nothing changed so I decided to write them an Email and ask for the item. What did they tell me?,, My Partner (just) told me that the item isn't available anymore, you can exchange for another item instead''
They didn't contact me at all and if I wouldn't have sent them an Email, they would've probably never told me that the item isn't available and just keep the money I've paid them.

I took a chance and purchased something from a store called LuxuryFab. After I purchased the item I never received a confirmation that I had purchased the item or the order was processed. They charged my credit card immediately. A month later the status of my order still shows as "awaiting shipment". No response from vendor when I inquire. I'll be disputing the charge with my credit card company.

Seems like an Etsy wanna be without any of the standards. This is the first and last purchase I will make on Storenvy. I'll stick with Etsy where I have never had a bad experience.

I love Storenvy! I sell on there and I've purchased things multiple times. As for selling, traffic is a little slow, but that's where you come in. You need to advertise your site. There are no fees from SE, so it's completely free to sell on there. Also your shop is customizable. It's great.

As for purchasing on SE, you have to regard each shop as its own separate entity, just like you would on any other website like this. There are good sellers and there are bad sellers. There are more good, than bad. You can't be mad at SE, because one of their sellers isn't great, just like you can't get mad at eBay for the same thing.

IM straight up dead serious little kids are making stores. They all do the asian drop ship program and do not let you return anything. I have reported serval shops to the Better Business Bureau. And lost $50.00 worth of items. And further investigation to get my money back the police located the store owner and she was 10 she scammed over 50 people. Her parents didn't even know she had a store envy. Thank god I got my money back from my bank who opened the investigation with the police. STAY AWAY FROM STORE ENVY

I am a shop owner on Storenvy and have made several purchases from other Storenvy shops as well. I absolutely LOVE Storenvy! I have tried selling on other sites such as Zibbet, and Etsy and just don't care for them or all of their fees. Storenvy is completely free to use except for sales made through their Marketplace (which you aren't even required to keep, and those are sales you wouldn't get without their help anyway). Storenvy is very user friendly both for the shop owner and buyer and I would recommend it to anyone!

I placed an order on 9/13/2015 and never got a confirmation. A couple days later, I checked my credit card and it had been charged for the order, then I checked on Storenvy website and saw that my order was listed along with the store it was ordered from. Sent email to store, no response, sent email to Storenvey, no response - My response was to have my credit card company cancel the payment to them and credit the money back to my account. I will not reward bad behavior! Irritated Grandmother

Too bad I can't give them negative 10! Customer Service is NON-EXISTENT! Event their Twitter handle no longer exists! They ask you to message them via Facebook! I want to sue them to get all my money back from the monthly fees I'm paying and I can't even LOGIN! I had tried to reset my password and the link they send via email comes back as error and I tried 3 times still ERROR! And when you click on Contact Us it takes you to the LOGIN! Hello! I can't LOGIN you idiots! How can I trust using you for my business!? I tried everywhere to get a hold of you yet the only thing that's working is that auto pay of my extras!

I ordered a wedding dress that was supposed to be made-to-size based on measurements. It came miles too big, which I could have worked with, but it had a visible seam around the waist where it should have had a hidden seam. It made the dress hang completely different than it should have. I contacted other makers of this same dress and they confirmed that it should have been a hidden seam. I purchased from this seller because they had a reasonable return policy posted. At first, I was offered a return with full refund, or keep it and get a partial refund. I opted for a return and was then told that, because of COVID, they weren't taking and returns or doing refunds. I had to buy a different dress and am out $240. Don't risk it!

DO READ ALL TGE FINE PRINTS BEFORE PURCHASING! THEY ARE IRRESPONSIBLE AND WILL THROW YOU IN THE DITCH WHEN PROBLEM NOT SOLVED! WORST PART WAS MY ITEM DIDN'T ARRIVED! PLEASE STAY AWAY FROM THIS BOGUS WEBSITE!

Didn't match picture at all. Sent measurements and dress clearly didn't fit. Asked them to remove train. They did not.