business logo of Storenvy

Storenvy

How would you rate Storenvy?
grey star
grey star
grey star
grey star
grey star
Tennessee
1 review
2 helpful votes
Follow Barry W.
Unfollow Barry W.
Send Message
Share Review
Report Review

SCAM
May 19, 2017

I bought a handmade leather camera strap from this company and received a confirmation email letting me know that the item was "shipped and on its way." and it never showed up. Customer service was a joke. I never got my money back or the camera strap. I believe this company to be a huge scam!

Date of experience: May 19, 2017
Florida
1 review
5 helpful votes
Follow Natasha G.
Unfollow Natasha G.
Send Message
Share Review
Report Review

I know everyone has so many negative things about this site but I am a fan! As a mid-20 something that is going back to school, while still running a household, I look to save money wherever possible. One of my textbooks for this semester is running at about $250 USED so I went to the internet to try to find other options. I came across an online version of the textbook from the seller Digital World on Sitenvy for $9.99. After reading these review, I almost didn't take the plunge but then decided that I waste $10 on lesser items so it wouldn't hurt to take the chance. I received the digital copy in less than five minutes. It's a perfect copy and saved me so much money. If I ever need any of the other textbooks they are selling, I will purchase again. 100% recommended. :)

Date of experience: May 9, 2017
Louisiana
1 review
3 helpful votes
Follow Rachana S.
Unfollow Rachana S.
Send Message
Share Review
Report Review

Its been more than 8 weeks and I haven't seen my dress. After days of pestering I got an email from Allure couture stating they had taken over poppy petals couture( the seller I purchased my dress from) and that they would ship it that Friday. Been 6 weeks haven't heard back from them. Complained to store envy about getting my money back and they said they would, and never heard back from them either. Don't waste your time and money.

Date of experience: April 17, 2015
Pennsylvania
1 review
17 helpful votes
Follow Joe S.
Unfollow Joe S.
Send Message
Share Review
Report Review

Forget about having a shop on here. They are constantly having issues with their servers and their options. Don't bother paying extra for sale codes because you should just leave a message on the site to leave a code in the comment box. No one trusts storenvy so you can have thousands of views but only 1 sale every 3 months if you are lucky. The majority of my sales ended up being kids stealing their parents credit cards and then the parents claiming unverified payment. Which paypal instantly just gives them their money back and so you lose twice. Also you have to pay paypal refund transfer fees each time you spot a payment that is uncertified or unconfirmed. The owners try to respond, but they are very generic with their responses. Some what expected. Some of the other store owners act like they are so awesome in the facebook forums. Instead of having empathy for your issues they will tear you a new one. So expect that if you have any issues. It is like fanboys and fangirls.

Date of experience: April 20, 2014
Switzerland
2 reviews
5 helpful votes
Follow Sandra Y.
Unfollow Sandra Y.
Send Message
Share Review
Report Review

I researched online shop platforms for a couple of months before deciding on Storenvy & i love the ease of use, the free listings and the wonderful community - i would definitely recommend it to anyone wanting to start an online shop :)

Date of experience: May 14, 2014
Ohio
1 review
2 helpful votes
Follow Ashley S.
Unfollow Ashley S.
Send Message
Share Review
Report Review

I use Storenvy as both a seller and a buyer, and so far, I have nothing but positive experiences with the site. It's easy to use, customer service is normally very prompt and the custom stores are so awesome!

Date of experience: May 14, 2014
California
1 review
17 helpful votes
Follow Ellie r.
Unfollow Ellie r.
Send Message
Share Review
Report Review

Disappointed
February 25, 2015

I am a store owner at storenvy, at first when I made an account it was very lovely. Super easy to make sells, I got very good feedback from customers. When a customer would purchase an item I'd get the payment through PayPal. But now they are forcing me to switch to stripe which I do not feel comfortable doing. I got an early notification around December 2014, and was told that if I didn't create a stripe account my store would be closed and I wouldn't be able to make sells. But then just this past week I noticed that someone had made a purchase and I didn't get any notification! Turns out the payment was sent to stripe and NOT my paypal, and since I don't have a stripe account I can't take out the money! I have emailed storenvy staff several times and have not gotten a response. I do not trust stripe because it asks for very personal information like (social security, bank account, taxes ID. Etc). This site has let me down. Very very disappointed. I have yet to wait for a response..

Date of experience: February 25, 2015
California
1 review
3 helpful votes
Follow Helda K.
Unfollow Helda K.
Send Message
Share Review
Report Review

I really advise all of you to not even think to buy anything from this website. I had the worst experience I"ve had purchasing. I purchased bridesmaid dresses from them and asked specifically to have the dresses in Burgundy color they end up sending Red dresses, i would not tell you guys the quality of the dresses since its sooooo sheap. The worst part is in their policy they are saying they refund for any mismatch colors and here is the big shock is they are not refunding me my money. If you guys ever got refunded since you paid through PayPal please advise. I will do my best to let everyone know to not order from them at all.

Date of experience: September 15, 2017
Illinois
1 review
2 helpful votes
Follow Nicole N.
Unfollow Nicole N.
Send Message
Share Review
Report Review

Depop seller
May 11, 2016

I have tried storenvy multiple times and havent got any sells and im doing great on depop all my prices are under $20. Its so hard to get noticed on storenvy and so much harder when you get no sells to show others you are a great store

Date of experience: May 11, 2016
Australia
1 review
2 helpful votes
Follow Chaleese B.
Unfollow Chaleese B.
Send Message
Share Review
Report Review

Ok so, I just read all the negative reviews and its seems like everyone is getting poor quality and no refunds from any store on this site and I have to agree. I ordered from 2 stores Cutiekill and yourfashionsandcute. Yeah I probably should've got some instinct that it was going to be dodgy from that second name... So I compared my clothes to the pictures and you guessed it, It's $#*! quality. Not as good as the pictures makes them out to be. Do not waste your time guys, there are plenty of other good websites to shop from.

Date of experience: June 11, 2017
California
1 review
1 helpful vote
Follow Erika i.
Unfollow Erika i.
Send Message
Share Review
Report Review

Works great!
September 3, 2017

At first I was skeptical about this website. I was already considering asking for a refund because of the bad reviews. I purchased an ebook on 09/02/2017 around 9:00 pm. When I woke up the next day I checked my email around 8:30 am. I had received an email with the book. The service was extreamely fast. Originally the book I purchased is 75-90 dollars but thanks to this website I got it just for $7.58.

Date of experience: September 3, 2017
Canada
4 reviews
6 helpful votes
Follow Dorfam F.
Unfollow Dorfam F.
Send Message
Share Review
Report Review

I don't use this as much as etsy but I still use it a lot. I love the service. The only problem I have is when I'm doing the checkout, it calculates everything together, vein though the items are from different shops, so I need to remove items to make different purchases.

Date of experience: May 10, 2014
Rhode Island
1 review
0 helpful votes
Follow Jenny N.
Unfollow Jenny N.
Send Message
Share Review
Report Review

SCAM
April 14, 2016

I have ordered a set of pumps from " Style Effects" I have sent three emails to the owner and have not gotten a reply. It's supposed to be shipping from California to Rhode Island and after a month when I check the status of the order it says it hasn't even been shipped yet. I need it to get fitted for my prom dress so I asked if I could know how tall the heels were and it was fine it was taking so long. I'm writing my fourth email today and I probably won't get a reply I will be buying a new pair of high heels at the mall this weekend because I highly doubt I'll ever get these shoes. Don't waste your time and money. Do NOT order from this site

Date of experience: April 14, 2016
Texas
1 review
8 helpful votes
Follow Charlotte L.
Unfollow Charlotte L.
Send Message
Share Review
Report Review

I purchased a dress from The Vintage Crown for my daughter more than 40 days ago. Around day 20, allowing for processing and shipping, I started contacting the store for updates. I was given numerous excuses, after many emails, as to why I had not received my order, but never shipping details. Today in my frustration, I stated I guess it was time to contact the bank for fraud on my account and BBB. I received a response this evening (too bad I cannot share a screenshot) from the store owner claiming she intended to ship Monday. I was promised the order by end of July just last week... interesting.

Here is the text from the email:

" Haha that's laughable honestly. Thankfully your package want shipping until Monday so I was able to cancel and refund you. I'm happy to show the BBB your refund. Haha thanks! "

Date of experience: July 30, 2016
Germany
1 review
4 helpful votes
Follow Alex L.
Unfollow Alex L.
Send Message
Share Review
Report Review

I am from Germany and ordered a Hoodie and another clothing item from storenvy - ordered in October and it still did not arrive (04.12.2014) - the so called tracking (which in the meantime I think is fake) did never change the status.
I will never buy there again. If I had read this rating site before, I would never have ordered there. Seems that I am not the only one who encountered this behavior at storenvy.

Date of experience: December 4, 2014
Utah
1 review
3 helpful votes
Follow Nain t.
Unfollow Nain t.
Send Message
Share Review
Report Review

I bout Tea tree from Life Health center trough this website storenvy. The picture of what the product was supposed to be versus the product I received was absolutely different. I paid much more because I thought I would get the product i asked for, on top of that the liquid inside is NOT tea tree. Yeah a joke.

Date of experience: January 6, 2018
New Jersey
1 review
9 helpful votes
Follow Adrienne W.
Unfollow Adrienne W.
Send Message
Share Review
Report Review

TOOK MY MONEY!
July 31, 2015

I had completed a few successful transactions with Storenvy when my customers used Paypal to Checkout. I had a customer use Stripe for the first time and it was a nightmare. Basically the customer purchased $300 worth of shoes and then I received an email saying that it was a fraudulent purchase. This complaint came 3 weeks after the shoes had been received! I lost the case and lost my money and shoes and all Storenvy had to say to me was that they were sorry and couldn't do anything. This response came a week later through email with no proper salutation. I am disgusted.

Date of experience: July 31, 2015
Australia
1 review
6 helpful votes
Follow Jo D.
Unfollow Jo D.
Send Message
Share Review
Report Review

I wish I went to read the reviews first before making a purchase from this website. I placed an order last year and when order hasn't arrived for over a month, I started emailing their customer service (*******@yahoo.com), but after multiple emails, NO RESPONSE! And after reading these reviews, I'm afraid I will never receive my order too. If so many people have been fooled and have lost valuable money & not receiving their orders, I hope the authorities will do something to bring this site down.

Date of experience: January 10, 2016
Pennsylvania
1 review
4 helpful votes
Follow Amanda M.
Unfollow Amanda M.
Send Message
Share Review
Report Review

I've had an absolutely positive experience in both shopping at Storenvy and being a shop owner on Storenvy. I love the range of products I've been able to purchase and all the shop owners in my experience have been friendly, helpful, and genuinely appreciative of my business. As a shop owner, I find that Storenvy wants my shop to succeed and doesn't just consider me a number on a report somewhere. I feel like my shop is my own and I appreciate their efforts to grow their platform even better as time moves on.

Date of experience: June 22, 2015
Pennsylvania
3 reviews
11 helpful votes
Follow Christian Z.
Unfollow Christian Z.
Send Message
Share Review
Report Review

Why you should not shop at storenvy
1- storenvy took 5 days to get back to me when there was a problem
2- storenvy does not regulate their members or products for quality control
3- storenvy made no effort to fix the problem and made absurd lazy excises for the problem
4- storenvy has no phone support or accountability
5- storenvy has no working digital download system for digital goods
Five good reasons why storenvy sucks.
Dont shop there.

Date of experience: January 28, 2015

Overview

Storenvy has a rating of 1.7 stars from 312 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Storenvy most frequently mention customer service, tracking number and credit card. Storenvy ranks 563rd among Marketplace sites.

service
63
value
63
shipping
61
returns
56
quality
60
This company does not typically respond to reviews