I ordered from icoolapprael. Feb 23 2017 I have yet to receive the wallet.the money was taken out of my acct. I want the money returnedm DO NOT ORDER FROM THIS COMPANY. THE PURSE Ws cheap looking as hell. I gzve it away for free.
Why is it so difficult to get a refund or an answer from you when you keep saying "give me two days"... then another week goes by and nothing?
Seller not only didn't have the item but charged me anyway,, and claims they don't take that type of payment? FRAUDULENT SELLERS AND SITE! Try getting customer service its a joke!
I love storenvy, it is a good brand helping my store grow. I will be using this site again. Thank you.
This was THE WORST experience. DO NOT ignore these bad reviews like I did. I should have listened to the warnings. I ordered what I thought would be the perfect dress for my wedding reception. It was suppose to be fitted on top and flowy on the bottom. For this reason to ensure it was fitted up top I ordered a size SMALLER. When it arrived... it was HUGE with no size tag attached so I had no idea what size I actually received. Also the sleeves were too short, and the train wayyyy too long unlike the photo. After immediately realizing how big it was I tried to contact the company. No response. So I then contacted the website they distribute through and they were able to get a hold of them for me. Which they then demanded photographic proof that the dress was too big. Which I thought was ridiculous. None the less I had the proof where they then responded and said they would send me another after I sent back this dress. I told them I did not want another because I did not believe I would actually receive one that would fit. They then responded with fine I could ship it back to CHINA. They supplied no return shipping slip and refuse to pay for the shipping which would have cost me $110.00 to ship it to China. Since requesting they pay the shipping they have just stopped answering all together. So now I'm out $300.
DO NOT BUY FROM THEM!
I know there are a lot of bad reviews about this website (I understand why they're there and will explain their stance in my review) but my experience was certainly a good one, and I want to show people the good side of the website rather than a list of complaints.
Most people are only compelled to write a review about ANYTHING if they had a bad experience, and when I was thinking about using this website the reviews almost made me choose not to. I'm glad I chose to use it. I ordered from a seller named No Face Neko, and my order was estimated to arrive three to four weeks after my payment processed. It came in the mail after just two weeks, which was a huge relief considering some reviews said orders never came. Now it's time to address the bad reviews you see below.
The website doesn't carry the merchandise itself. It's a place where a bunch of independent sellers can post their products for you to order, and storenvy takes a small service charge. The quality of your order experience is completely dependent on which seller you actually buy from. I was lucky enough to have a legitimate seller who did everything in a timely fashion. If you're unlucky, you might order something from someone who doesn't take it very seriously, meaning you'd wait for ages until you actually get anything. I'd recommend taking a look and seeing if the seller you're buying from has other products up for sale as well, or if the thing you're looking at is the only one. That might help assess their credibility.
Overall, I had a great experience using storenvy, and unlike most people who enjoy their experience, I chose to share it here. The other reviews all seem to be complaints from people who got unlucky with their seller, but don't assume that's how every order went. Enjoy!
If I could give this less than 1 star - I would. This was undoubtedly the worst experience I've had purchasing. I ordered a pair of shoes. The company said they were located in the US. I then got a text message at 3:30am! Yes, a text message at 3:30 in the morning from the seller saying they were out of stock. Hmmmm - in the US? No. She then says to pick out another pair of shoes with a link she sent me over that was in Chinese. I said that I wasn't interested, and please refund my money. For the last 3 days, I have recieved emails and texts asking my to try and find another pair of shoes to purchase so that they don't have to refund my money. What kind of seller takes this approach? I have told them at least 5 separate times that I don't want another pair of shoes, just refund my money. Storenvy provides you with NO OUTLET to speak with anyone for assistance. Thankfully I used Paypal for the purchase. I am still presently dealing with this. Go anywhere else than this site. It's absolutely horrible.
StorEnvy in great. I will be using this site again. Thank you very very much for the good service...
The T-shirt fabric had a great quality and the product arrived quickly in Australia. Thank you so much...
Love my Monsters tank top from my favorite podcast Sword & Scale. Pretty fast shipping to Norway too. Happy with my purchase, would shop again!
My dress is beautiful and amazing. The makers of the dress was nice enough to keep in contact with me whenever I had any questions!
DO NOT BUY FROM THIS SITE! For awhile now my friends have been talking about Storenvy and I thought that I might give it a try. After finding a vintage denim plus size vintage skirt in my size for a reasonable price I was ready to purchase it. It took me a whole week to try to make up my mind about whether I should buy anything from there or not. On February 14th I decided to purchase it. I waited for a full week to see when I could be expecting it when I decided to email the store owner To ask why my order still had the status of "awaiting shipment". That was this past Saturday. When I checked it on Sunday my order status changed to "On Hold" & the store that I purchased it from was gone! It was like there was no trace of this girl or my skirt or the store! I emailed the site itself and have still not gotten any feedback from them! This was my first time ordering from them & It was a HUGE MISTAKE! They are no help whatsoever. I hope they read these reviews and understand how horrible they are at business
I oredered a BIONETTE allergy device. Was charged to me cc. 6 months later no product still. Emailed them multiple times and NO response. Even contacted the Product / company directly and they couldnt do anything, said this musy be a scam! SCAM SCAM SCAM! RUNNNNNNNNNNNNN
I think people are being a little unfair to the site. I've been a seller and buyer for a little over a year now and this is what I think:
The storefront is one of my favorite things! You can customize your store to look how you want it to. And for a small monthly fee, you can completely customize it and have your on domain! I think that's a good deal. At least you get the option to customize it unlike other sites. It makes the your store look more unique and you can show the theme/style you are going for. It's harder to tell on other sites where you can't really customize.
It's easy to use on a smartphone as well. I don't have problems using it.
Please keep in mind that those 'scams' where you buy something and it doesn't get shipped isn't the site's fault. It's the actual individual store owner. It's like ebay, not all sellers will ship an item or do something perfect. You have to check the individual seller and see if they look trustworthy (like with ebay or any other site). I always make sure the seller is trustworthy with any site I buy from (regardless of how good a site's reputation is). The items people sell are, in my opinion, unique. I find a lot of vintage and fashionable items there a lot easier than I would on Etsy.
I've had a couple of sales with out problems as well. I was a little skeptical about Stripe when I got my first sale from it but it's been going smoothly. You can turn of Stripe if you don't want to use it. Just do more research and don't jump to conclusions.
The traffic is a little slower than other sites but it's because it is not as well known as others. If you really think about it, a 10% fee on a sale isn't that much. You get 90% of the sale. The site is doing YOU a service. The least you can do is pay a fee for it. Not everything is free. Make your own site if you want to take all the profits.
Good and Reliable for buying framed painting and posters. Classy Frames store have been a great help for my walls and gallery.
The shipping is fast and the products you can find there are really made with high quality, care and attention in mind
I PURCHASED A BEAUTIFUL PAIR OF CHELSEA BOOTS, THEY ARE SIZE 14, AND I'LL HAVE TO SAY THEY FIT LIKE A DREAM, AND THERE IS NOTHING OUT THERE MORE STYLISH.
Well this is now April AND STILL NO WILL CALL ME THIS PLACE SHOULD NOT BE ALLOWED TO BE ON A WEB SITE THEY ARE A RIP OFF! FROM SEPT. TO APRIL NOTHING!
I'm looking for brown suede leather spat boots i paid for. I will be using this site again. Thank you.
Was pleased with service. Merchandise was as expected. Delivery was a little long. I will be using this site again.
Answer: No! Please stay far away from this site.
Answer: Honestly, I'm very surprised by these reviews too. We have over 100,000 store owners, so I suppose there are bound to be some people who didn't have a great experience. But we certainly have a lot of successful, loyal merchants.
Answer: Just like Etsy or Amazon, Storenvy isn't a single seller, it's a site featuring shops hosted by a network of different sellers. My advice would be to check out the information on the page of the particular seller you're looking at. Look at their feedback and their shipping timelines, and that should give you a better idea of what to expect. Most of the sellers there are fantastic, but it's always best to do research before buying from a new person :)
Answer: Its not "technically" a scam, its just a website with a bunch of people who put up stores. The problem is many of those people are not good at running a business (and the individual store owners might be scams or might not be) and the company "storeenvy" takes no responsibility for their actions. You will have better luck on EBAY or AMAZON because there is buyer protection and actual customer support. StoreEnvy is not a 'scam', they just suck.
Answer: Each seller is independent within the site. I never got a response from Storenvy customer service, so Paypal refunded my $. So you take your chances. Ebay will refund if the item is not as described or pictured. Also look at where the item ships from, if it's China, it could take 2 weeks and more.
Answer: Your best bet is to pay close attention to the reviews for the seller. Much like Amazon or Etsy or eBay, each seller is responsible for their store and the things they sell in it - which means some things are going to be fabulous and some won't be. So check the reviews and make sure you know that the seller you're trying has a solid reputation with their buyers and consistently delivers a good quality product.
Answer: Nope i wouldn't do it... the whole site is fraud. Myself and a few other people are in pursuit of getting our money back.
Storenvy has a rating of 1.7 stars from 312 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Storenvy most frequently mention customer service, tracking number and credit card. Storenvy ranks 563rd among Marketplace sites.