StarbucksReviews 248

Purchased a gift card in Canada with US dollars - was assured by cashier and manager I would have the full value when returning to US - when I got back to US and gave as a gift it only had $14.55. They charged me in USD but only gave me 20$ Canadian in value. When I contacted Starbucks they gave me the run around. This company steals enough from the public already.

When it comes to coffee, Starbucks is a game-changer. Their wide range of drinks caters to every craving. Whether it's a morning pick-me-up or an afternoon treat, Starbucks delivers. The cozy ambiance and friendly staff make it the go-to spot. My personal favorite? Their seasonal specialties. Just a word of advice be prepared for lines during peak hours. But trust me, it's worth the wait for that perfect cup.

Starbucks is often inconsistent with the taste of the drinks and there is no accountability or care for the customer. I am told that I will not get my money back, I need to have them remake it until it is correct. They remake it sometimes three or four times before one of them gets the drink correct. They continue to treat minorities like dirt and I will no longer set foot in another Starbucks store again.

Best atmosphere and coffee. You can sit quietly and relax with coffee and no one will distract. I go to starbucks almost every day

Honestly, the business itself is pretty great but their customer service number sucks. I had an issue at one of the locations where my discover card said declined on their terminal twice. So then I used a second card (us bank) and that one went through just fine. As soon as I left the drive up lane and reached to discover why my card got declined, they said the transaction was already processed both times using that card. I waited for the 3 pending transactions to complete. Once completed I called up Starbucks and told the girl I got charged 3 times for 1 drink, I explained the situation. She was nice and immediately refunded me 1 charge but not the other. She then had me email my situation along with pictures of proof from both receipt and transaction history from my cards. I waited 2 weeks with NO response. I called the customer service line again and got someone who hardly spoke English. I explained my situation (which she NEVER UNDERSTOOD) and kept saying I already had my refund, but only half of it. How does making 3 different transactions and only getting refunded for one my full refund. Then she kept bringing up a different day transaction that wasn't relevant to this specific day or time. She started being rude to me then hung up.

I'm so very upset. Bought a Tumblr cup was $16 the lid you cannot clean it has mold in it. It's two days old they didn't wanna return it didn't want to give me my money back because I didn't have a receipt. I paid cash for it..

Their coffee is too strong, but I'd rather have it then places like diners and most fast food places.

Starbucks is a heartless company. My daughter works for them and was held at gunpoint during a robbery. She needs to take a few days off to deal with the trauma and they will not give her a few days of pay to cope with what she endured.

Ive called several time about them fixing my rewards and they have yet to fix them! They keep tell me they are going to escalate them and never do!

I went to the starbucks in the airport and if the menu's would provide a € per liter price you would think you are buying golden coffee.
I forgot that it has gotten so expensive. Also the airport store was very dirty, it is that it was the only shop around that was open so I bought something here.

Starbucks in circleville ohio. They go above and beyond in customer satisfaction. Always happy to make my drinks perfect and the way I like.

I purchases from them every single day for years, yes they have great drinks but what i did notice is you spend tons of money on their drinks and they charge you for every single extra item you get like an extra shot, extra whip cream, or vanilla etc. I buy 6 shots total on each drink and they give automatically 3 on a venti so i buy extra 3 shots but when you get the drink, they think you won't notice and dont give you the extra 3 shots which you had paid for. I also tip them but didnt notice i was ripped off until i left. I buy 6 shots everyday for years, i think i know what 6 shots look like in a drink. After a while i get so ticked off from being ripped off and this happens in every single store especially when they start getting to know you. Which does not make sense. I keep going back because honestly, im addicted to the caffeine and they know it. Not fair. They should stop ripping people off on their prices and what they order in their drinks

I caught them today putting a 5.00 tip on my credit card and have now found 2 more unauthorized tips in December

Never got a good cup of hot mocha from any Starbucks. Like they don't want to put any chocolate in drink, but tie a string around a bar of chocolate and dip it 3 to 4 times on cup and give it to you. As much as you pay, you would think they would figure out how to make decent cup of mocha

Over price for a non organic products, and terribly customer service, from abuse labor workers and super low salaries

I love Starbucks and it's staff nation wide but the Ladies at the miami 2937 Biscayne Blvd Miami Florida ******* thanks Nia!

I frequent starbucks and this reward was a great choice. I was able to add the value to my starbucks card.