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Stanton Optical

How would you rate Stanton Optical?
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Kansas
1 review
0 helpful votes
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Go Elsewhere!
August 14, 2020

Glasses were not ready by initial estimated date. Eventually 1 pair of glasses was ready although i had ordered two pair. When I went to pick up the 1 pair of glasses, a mistake had been made and only 1 lens had a prescription in it. How does that get overlooked? I was told by customer service that someone would contact me within 48 hours. No one has contacted me. I still do not have either pair of glasses. I cannot recommend Stanton Optical. There are plenty of other opticals that offer good service and reasonable prices. I am disappointed.

Date of experience: August 14, 2020
Nevada
1 review
3 helpful votes
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Stanton optical located at Louisianna Blvd, Albuquerque, NM. Is a worthless business. Their glasses are of poor quality, expensive. Two pairs, eye exam was over $600.00. Glasses were most likely made in China or Mexico. Waited a month for them. Very poorly made. Returned to this business month later to replace nose pads. They did not said they were out of warranty. Did replace after arguing with staff. Three months later threw glasses in trash. Stanton optical are cheats, cheats, cheats. Beware!

Date of experience: October 19, 2018
California
1 review
13 helpful votes
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I called to make appointment for eye exam and 2 pair of glasses for 89.99, I was told to pick out frames while waiting for tech. I went into the section that was once the discount frames. No one in store helped me with getting me the correct frames.
When the clerk told me it went from 89.99 to almost 400.00, I told them to keep their glasses I will go else where.
I suggest stay away from Stanton they are a rip off

Date of experience: May 21, 2020
Oregon
3 reviews
1 helpful vote
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Once again dear friends and Dr Tony of Stanton Optical in Tigard thank you for all your loving care!
And Savannah! You were fabulous in helping me figure out my glasses and contact lens and payments!
Really over the top fantastic and I can't thank you all enough!
Bravo!

Date of experience: August 1, 2021
Stan the P. Stanton Optical Rep
over a year old

Thank you Heather,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
for any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

Oklahoma
1 review
1 helpful vote
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Eyeglasses Premium Frames in Best Price
September 4, 2023

Stanton Optical offers premium eyeglass frames at unbeatable prices. Discover a vast selection of stylish, high-quality frames that don't strain your budget. Elevate your eyewear game with confidence, knowing you're getting top-tier frames at the best value in Stanton Optical.

Date of experience: September 4, 2023
Tennessee
1 review
1 helpful vote
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Bad service
February 14, 2024

I had an appointment today at Madison East and the man that checked me and said that my member ID would not work on my insurance card and I knew I had insurance so I drove an hour and 15 minutes away just for him to tell me that I can't get an appointment I could pay for it cash but why would you want to do that not very happy with Stanton Optical and will never go back

Date of experience: February 14, 2024
Iowa
1 review
1 helpful vote
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Absolutely! One of the great advantages of shopping for sunglasses online is the wide variety of styles available at affordable prices. Online retailers often offer a vast selection of sunglasses, ranging from classic designs to the latest trends, allowing you to find the perfect style that suits your preferences and enhances your personal style.

Date of experience: July 5, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Harry,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

Florida
1 review
1 helpful vote
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Definitely Visit For Best And Perfect Eye Exam
August 25, 2023

A must-visit destination for a comprehensive and accurate eye exam, Stanton Optical ensures your visual health is in capable hands. With state-of-the-art equipment and skilled optometrists, you'll receive a thorough assessment, precise prescriptions, and personalized recommendations, paving the way for optimal eye health and crystal-clear vision.

Date of experience: August 25, 2023
Ohio
1 review
4 helpful votes
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Eye exam was awful
April 7, 2022

My husband got an exam, got glasses and could not see out of them. Paid to have another exam done somewhere else and the prescription was totally different. Our Stanton has only virtual visit. Be very aware of those visits. We are now out over 350.00. Cost for two exams and glasses that had to be redone. And Stanton told me too bad, we will not reimbursement for incorrect prescription. BOOO! Be very cautious.

Everyone that I talked too, said we can do another exam, the doctor was not even in the same building or state.

Date of experience: April 7, 2022
Florida
1 review
0 helpful votes
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Wide Collection of Eyeglasses In Best Price
July 4, 2023

That's great to hear that you've had a positive experience with stanton optical! They are indeed a popular online retailer known for their affordable prices and a wide range of eyeglasses options. Many customers appreciate their diverse selection of frames, contact lenses options, and the ability to customize their eyeglasses according to their needs.

Date of experience: July 4, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Charles,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

Wisconsin
1 review
0 helpful votes
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How LUCKY we are
March 15, 2022

THE TEAM at Stanton Optical! They are an array of Sunshine! Always greeted with a Hello, with a smile! Most of all they always listen using their expertise, engaging with functionality as well as fashion no matter how many frames you want to try on! Kayla, LaShonda and the entire staff,
"Cheers yo you!
Thank you again!
Lynne Stern

Date of experience: March 15, 2022
Stan the P. Stanton Optical Rep
over a year old

Thank you Lynne,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
for any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

California
1 review
1 helpful vote
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Fantastic And Best Valuable Eyeglasses
July 5, 2023

The Eyeglasses selection was fantastic, offering a wide range of styles and options to choose from. The value was exceptional, providing high-quality eyewear at affordable prices. I was impressed by the variety and affordability, making it easy to find the perfect pair.

The customer service was also excellent, ensuring a smooth and pleasant shopping experience. I highly recommend their eyeglasses for their outstanding selection and great value.

Date of experience: July 5, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Olivia,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

California
1 review
1 helpful vote
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I will definitely visit Stanton Optical again for the best eye exam and eyeglasses. Their exceptional service and high-quality eyewear impressed me. The thorough eye exam provided by their skilled professionals gave me confidence in their expertise.

Their wide selection of eyeglasses ensures I'll find the perfect pair. Stanton Optical has earned my trust, and I look forward to returning for all my vision needs.

Date of experience: July 10, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Debbie,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

North Carolina
1 review
0 helpful votes
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Service
January 26, 2020

Spent 3 hours for my family to get their exams! They first refused to give an exam to my kids that were 6 and 7, which have eye problems. When threatening to go elsewhere for all 7 of us they changed their mind and agreed to see the children. Never had a problem in previous years. Then they took 2 people ahead of us. 3 hours for 6 exams!

Date of experience: January 26, 2020
Florida
1 review
1 helpful vote
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I went to Stanton call my children's classes.
It turns out both of them needed glasses and they were professional in the way they treated us the worker Tiffany was absolutely fabulous she made us feel at home and made us feel like she was there to help us very impressed in her knowledge and the way she conducted itself like a professional person very good job very happy will definitely go back and recommend people good job Tiffany

Date of experience: March 30, 2021
Stan the P. Stanton Optical Rep
over a year old

Thank you Dennis,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
for any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

Florida
1 review
0 helpful votes
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Reorder
February 24, 2022

I experienced Excellent Customer Service. 3 employees assisted with finding the frames that I wanted. Jedd went above and beyond with his extreme search and eventually find exactly what I was looking for. I bought eyeglasses and sunglasses. The sunglasses seemed not quite right so I went back on 2 occasions where they checked the original prescription and the glasses for any issues. No issues found. The manager Stephen reordered new lenses anyway. There is an improvement in the new lenses.

Date of experience: February 24, 2022
Arizona
1 review
2 helpful votes
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Mask
October 30, 2020

Horrible! HORRIBLE! I need help. How can you run a business with people that work there that treat customers real bad. Promises that were given to me over the phone while I was making my appointment. I kept on asking are you sure that I can bet my eyes check without a mask. He said oh yes mam. I promise you that you will get in just show your doctor's letter. Did and said I have wear a mask after reading my doctors letter.
Tiny whales
*******@gmail.com

Date of experience: October 30, 2020
Florida
1 review
1 helpful vote
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Offers not good
March 8, 2024

Don't be fooled by the $79 offer for the $135 offer. It is not true they just wanted to charge me $560 At their flagger and 36th street locate Location.

Date of experience: March 8, 2024
Texas
1 review
1 helpful vote
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Great Experience On Stanton Optical
September 5, 2023

My experience at Stanton Optical was exceptional. The knowledgeable staff guided me through a vast selection of eyewear, helping me find the perfect pair. Their professionalism and personalized service made the process enjoyable.

The seamless combination of quality products and top-notch customer care sets Stanton Optical apart, ensuring a truly great and memorable eyewear shopping experience.

Date of experience: September 5, 2023
Texas
1 review
8 helpful votes
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Total Rip Off
March 22, 2021

Save yourself some time and money! Go ANYWHERE else. What a true scam! Hope these people go out of business or learn truth in advertising. I went in for a free eye exam with purchase of two pair of frames for $59.95 and ends up that one pair would actually cost me $530.00 This place and their dishonest practices are reprehensible! Ends up my free eye exam cost $95 because I didn't buy the $530 recommended glasses. BUYER BEWARE. RUN DONT WALK

Date of experience: March 22, 2021

Overview

Stanton Optical has a rating of 2.1 stars from 396 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stanton Optical most frequently mention eye exam, customer service and next day. Stanton Optical ranks 31st among Eyeglasses sites.

service
116
value
106
shipping
66
returns
66
quality
96
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