I am on my third order from this particular website for the exact same eyeglasses, which speaks volumes about my satisfaction with their service. Clearly, my experience with them has been exceptional. I am already looking forward to reordering them again next year, and i hope to receive an even greater discount on my next purchase.
Yep, the $59 deal quickly escalates to $300 & up but okay, Ieeded some extra lose stuff & sales guy was very helpful with what I was asking for. Ordered 2 pairs, one for dark & one for light I needed to compete in an indoor sporting event three weeks after ordering.
Get one pair but they tell me no more frames. Drive out of my way back there, find an okay substitute. A week later, they tell me the lenses can't be cut at the store to fit the second frames. They will send it out and express mail to my hotel at the event. Everyday, nothing. Never came.
Three months later, still saying in transit! Refusing to give me a refund, only store credit, insane how much time and aggravation I wasted with this idiotic company.
I am extremely pleased with my new prescription sunglasses featuring progressive lenses. I have been wearing them daily for various activities like working, driving, and leisure, and they have proven to be fantastic in bright sunlight.
The progressive prescription lenses are impeccably crafted, allowing me to have crystal-clear vision for objects both near and far. Overall, I am highly satisfied with my purchase.
Thank you Greg,
Welcome to Stanton Optical family.
We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!
Regards,
Team Stanton Optical
Worst experience getting glasses. The staff was nice but lacked knowledge regarding optometry. There is not an optometrist anywhere near the facility. I have good insurance and it cost way too much. I will not go back.
Stanton Optical offers a wide selection of eyeglasses and frames at reasonable prices. Their commitment to affordability is evident in their diverse range of stylish and high-quality options, making it easy for customers to find eyewear that suits their budget.
Whether you need prescription glasses or fashionable frames, Stanton Optical ensures you can enjoy both style and savings, making it a go-to choice for eyewear.
You had better pack a lunch. Patients are scheduled every 5 minutes. I had a 2:30 appointment and didn't get called into the pre test room until 4:15. Another 20 minutes before being called in for exam. Lastly, another 30 minutes to finalize paperwork with frames picked out and pay. 9 days now and I don't have my glasses. Do yourself a big favor and go to Walmart. I will not be going back to Stanton Opticle
Took me a month and half to just get glasses that don t work! So after 5 trips of an hr an half drive i decided to get a refund and go else where. Well because i paid cash in the store i have to wait 30 days for them to send me a check in the mail! What the heck kinda of business is that! I don t recommend anyone go there at all! They do not give good services at all! Their eye Dr is on a tv on the wall!
I was impressed with Stanton... due to our current situation they only had two on staff and they were running their butts off... have not got my glasses back as it will take a couple weeks however I am hopefully they will be great. The price for my 2 pair was unbelivable. Will write more after my new glasses come in.
Thank you Cheryl,
Welcome to Stanton Optical family.
We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!
Regards,
Team Stanton Optical
Stanton Optical boasts a team of friendly and knowledgeable staff members who go the extra mile to assist you. Their expertise ensures a seamless eyewear shopping experience, guiding you to find the perfect frames and lenses with genuine care and professionalism.
Found the staff at Stanton Optical both informative and friendly. Having knowledgeable and approachable staff can greatly enhance the Eyeglasses shopping experience. Their willingness to assist and provide information ensures that customers like you feel well-informed and comfortable throughout the process.
Thank you Cheri,
Welcome to Stanton Optical family.
We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!
Regards,
Team Stanton Optical
Called their 1877# to check on an order placed & paid online.
Couldn't find my order plus overcharged the credit card.
But hard to understand 1st customer service rep (also rude) -asked to be transferred. Next rep better English and more helpful. They did finally change charges back to original quote/payment.
Still waiting on order- then state they can't find order promised to us by March 28,'22.
Stanton Optical boasts an exceptional team with profound expertise. Their staff's remarkable knowledge ensures a seamless eyewear experience, providing insightful guidance on frame selection, lens technology, and prescriptions.
Customers benefit from personalized recommendations, making Stanton Optical a standout choice for exceptional service and informed choices.
I am absolutely enamored by Stanton Optical and wholeheartedly recommend this website to anyone in search of affordable eyeglasses, sunglasses or contact lenses of exceptional quality. With an impressive range of styles available, truly cater to diverse tastes and preferences.
Thank you Walter,
Welcome to Stanton Optical family.
We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!
Regards,
Team Stanton Optical
For the past few years, Stanton Optical has been my reliable go for eyeglasses, offering remarkable quality at a reasonable price. Their outstanding return policy, allowing for quick and easy exchanges if the eyeglasses don't meet expectations, is truly impressive. I happily endorse Stanton Optical to all my friends, and they all express their satisfaction and gratitude for the recommendation.
Thank you Pauline,
Welcome to Stanton Optical family.
We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!
Regards,
Team Stanton Optical
I was in need of new eyeglasses and the pricing is always perfect. Moreover, the 2-3 day shipping option was exactly what I needed. I consistently find my favorite sunglasses and prescription glasses at this store, and they are both budget friendly and stylish!
Thank you James,
Welcome to Stanton Optical family.
We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!
Regards,
Team Stanton Optical
Christina was amazing & very very helpful! From the eye exam all the way to the final purchase. She took her time with me putting contact lenses in for first time. Thank you for your time and patience. I really appreciate you. Keep up the good job.
Thank you Matthew,
Welcome to Stanton Optical family.
We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
for any concern or suggestions. We look forward to serving you again soon!
Regards,
Team Stanton Optical
This has been an absolute nightmare trying to get glasses and contacts. I have been back and forth to the store over a dozen times over the past 4 months and... due to lost paperwork, miscommunication between staff members, and over-booking, still do not have my contacts. And am now being told I have to wait another month because they forgot to submit my order. On top of that, the glasses we did receive are of an extremely cheap quality and don't last more than a few months. I will NEVER waste my time at this company again. I strongly do NOT recommend wasting yours either.
Total scam. Went in for two pairs for $79 and was told I didn't qualify. Ended up getting one pair for over $300. They gave me the wrong prescription and wouldn't accept a return because it was passed 30 days. I regret not checking them sooner. The fact they gave me a completely different prescription should have been an exception. Warning do not shop with these crooks.
First off my prescription was not correct. Then they do not prescribe me the same contacts I have worn for 10 years. They order a hydroglyde without telling me. I tried to wear them and my eyes kept burning. I bought glasses thinking my eyes needed a break from eye mart because they are half price from Stanton optical. I went today to see if they could try another pair and they wanted me to pay for another eye exam. I still have 4 months until my prescription expires. Now I'm going to americas best with my prescription and they will fit me with another pair for free. Not even where I got my exam and they are helping. Do not use this company. They are a scam and glasses are extremely high
Their advertising is very inaccurate. Bought two pair of glasses was charged $88.00 dollars for the "Free Eye exam, plus another 189.00 for the glasses totaling $277.00. Then when they finally contacted us that the glasses were in they only had one pair in. Had to wait for them to get the second pair or make two 100 mile rounds trips. Not at all impressed with the service or the misleading information about what they actually charge. WE WON"T BE BACK
Overview
Stanton Optical has a rating of 2.1 stars from 396 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stanton Optical most frequently mention eye exam, customer service and next day. Stanton Optical ranks 31st among Eyeglasses sites.
We believe in providing prompt care, which is why eye exams are available through same-day appointments and walk-ins. If you prefer a quick vision test to update your prescription, you can also conveniently take it online. Our dedicated team of friendly and knowledgeable professionals and independent eye doctors are always ready to assist you. With over 2,000 frames to choose from, you'll find the perfect pair that suits your style and preference. Stanton Optical is your one-stop shop for all your eye care needs, offering a comprehensive range of services and eye care products to ensure your vision is in great hands. To schedule an appointment, simply visit our website or give us a call at 800-STANTON today! We look forward to providing you and your family with exceptional care in a kid-friendly environment. Experience the convenience and quality care that Stanton Optical is known for.
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- Delray Beach, FL, United States
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Business History
Since opening its first store in Mishawaka, Indiana in 2007, Stanton Optical has provided exceptional customer service and thousands of stylish frames at competitive and affordable prices. Our affiliated doctor network in-store also provides complete eye exams including a vision health check for a full-service experience. Stanton Optical’s knowledgeable team walks you through the process every step of the way to ensure you leave with the right frames at the best price possible. You can even get your glasses the same day based on your prescription at select locations.
We understand getting new glasses can be a long, stressful process. That’s why we provide you with a personalized, guided experience to make it quick and easy. Our optical lab utilizes the latest technology and computer automated machinery, and skilled lab technicians cut, polish, and grind lenses to customize every pair. Once the lenses are assembled and mounted into the frames, the glasses get a quality assurance check before being delivered to the store and ready for customer pick-up. Plus, we design our own frames and work directly with eyewear manufacturers, so we can pass significant savings on to you.
As always, customer satisfaction is our priority. Our team of optical professionals are dedicated to helping you find your perfect fit. For added convenience, we are continually expanding our locations, so check back regularly for a new store near you.
Vision
We believe in modernizing the eye care experience for all people.
Mission
Making eye care easy.
Values
I - Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
C - Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
A - Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
R - Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
E - Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Richard,
Welcome to Stanton Optical family.
We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!
Regards,
Team Stanton Optical