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Stanton Optical

How would you rate Stanton Optical?
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California
1 review
0 helpful votes
Follow Jessica G.
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Great Customer Support
June 29, 2023

I love my eyeglasses, but sadly, they fell apart after a month due to a missing screw. However, i reached out via email and within 24 hours, they promptly replaced them. Despite the incident, the eyeglasses are of excellent quality and look fantastic.

Date of experience: June 29, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Jessica,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

Mississippi
2 reviews
0 helpful votes
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My daughter's eyeglasses broke last night. They literally just fell off her face! Michelle Cherry at Stanton Optical in MOBILE, AL had her in a new pair of eyeglasses within 5 min! My daughter is practically blind in her left eye, so same day glasses were our ONLY option! Thank you!

Date of experience: October 4, 2023
India
1 review
0 helpful votes
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Ordering eyeglasses or sunglasses has become much easier and more affordable in recent years, thanks to advancements in technology and online shopping options. Remember to check the retailer's return policy in case you need to make any adjustments or returns. Enjoy your new eyeglasses or sunglasses at an affordable price, and don't forget to take proper care of them to ensure their longevity.

Date of experience: July 3, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Robin,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

California
1 review
0 helpful votes
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Ordering eyeglasses from Stanton Optical was a fast and hassle-free. I purchased Claire Ethereal Eyeglasses. Their wide range of frames, sunglasses, contact lenses, and customization choices is truly remarkable. I highly recommend Stanton Optical for all your eyewear needs.

Date of experience: June 28, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Elizabeth,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

Georgia
1 review
7 helpful votes
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Horrible pair and service
March 18, 2023

I had an eye exam and they have literally wasted my time gave me two exams two different prescriptions and still my glasses don't work, they had me coming in for multiple appointments and now they want me to have another eye exam. I refused and requested my refund. This is a very bad place to get eye glasses do not waste your time or money

Date of experience: March 18, 2023
Arizona
1 review
3 helpful votes
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Waiting and waiting. Worker programmed to say "be right there with you" to everyone who walks in the door. So, you think someone will be right with you? No way! Screwed up my appointment 3 times. Pay the extra money and go someone else unless you got nothing else to do with your life and like being tooled around. Seems like a good place for people who don't have much money? Take the advice from most others who have reviewed this place. Still thinking about going to Stanton? Then you choose to complicate your life with BS and lies. Lies with the price too! This place is a big Scam! Still want to go to Stanton? You will be the fool. I was the fool. You get sucked in with the promises and lies. Something that seems to good to be true is too good to be true. Still want to go?

Date of experience: August 3, 2020
Florida
1 review
3 helpful votes
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Bought contact lenses upon pickup given in a bag never asked do I know how to put them in. Never even given solution. Had to return and not even an apology. Went to get glasses was ignored by sales clerk then when I asked for my glasses he put them on the desk in front of me not even offering to let me try them on to c it fits correctly Stanley No more of my money there many more optical stores that offer good glasses and contacts that would be happy for my business.

Date of experience: January 8, 2021
California
1 review
1 helpful vote
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I Am Very Lucky So I Visited Stanton Optical
July 10, 2023

I consider myself very lucky to have visited Stanton Optical. The experience surpassed my expectations in every way. From the moment I walked in, the friendly and knowledgeable staff made me feel welcome.

The wide range of eyewear options and their excellent services made it easy for me to find the perfect fit. Stanton Optical has truly become my go-to destination for all my vision needs.

Date of experience: July 10, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Jeffrey,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

Florida
1 review
1 helpful vote
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Just had one of the worst experience in Stanton Optical Hodges Jacksonville Florida branch. I booked an appointment with them and was told my insurance is accepted. I brought my 8 year old son to have his eye exam and have his eyeglasses done. After the exam, the specialist told me that my insurance is not accepted and have to come back a week or 2 to check if my insurance is really in their network or not, maybe there's a system
Glitch. So, I called the customer service to confirm the issue but they told me that my insurance is in in their network and its accepted. I went back after 2 weeks but been refused the second time by the same specialist who was with us previously in the counter. I asked for the copy of the eye prescription and willing to pay but they told me it's been deleted already in their system and asking us again to do another eye exam with 60 dollars payment. The inconvenience and the very unprofessional behaviour of the staff really is unacceptable. They made me come back a couple of times just to be refused which is really a big waste of time, fuel and effort. Never will I come back again.

Date of experience: February 9, 2024
North Carolina
1 review
2 helpful votes
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Best Eyeglasses & Frames On Free Shipping
August 9, 2023

I had been contemplating these eyeglass frames for a while, frustrated by the limited selection at local shops. However, I was hesitant about whether I would truly like them once I had the chance to try them on.

The enticing factor that ultimately convinced me to make the purchase was the free returns policy. I decided to order the frames without lenses, knowing that if I do end up liking them, I can take advantage of the free shipping both ways to have the frames fitted with lenses as well.

Date of experience: August 9, 2023
Alaska
2 reviews
1 helpful vote
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Very deceptive and dishonest interaction. I spoke with Raymond that acted like he was at our local store. I asked about my insurance and he said I would have to come in to talk with an insurance specialist. I asked if I could speak with one now, he said they were very busy, I offered to wait and he just kept saying as a High Pressure salesman, I can schedule for this time or this time, so I asked to speak to a supervisor, he informed me a call back would be anywhere from 24-72 hours. I should have known it was a shady place. So I took the appointment and found out this guy does not even work at the local store. He is in a call center. Save yourself a bunch of stress and find an honest company that will be honest to you from the start. I will never go back. So sad they treat people like that.

Date of experience: August 29, 2020
California
1 review
1 helpful vote
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Best Welcome And Services From Staff
November 2, 2023

Stanton Optical provides an exceptional welcome and service experience through its friendly and knowledgeable staff.

Customers are greeted with warmth, and the staff goes above and beyond to assist with eyewear selection, fittings, and addressing any questions or concerns, ensuring a comfortable and satisfying visit.

Date of experience: November 2, 2023
North Carolina
1 review
1 helpful vote
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Experienced Staff And Her Services
September 6, 2023

Stanton Optical Store is distinguished by its highly experienced staff, known for providing exceptional services. Their expertise ensures precise eye care, from thorough examinations to accurate prescriptions.

Coupled with attentive customer support, Stanton Optical is the trusted destination for comprehensive eye care and top-notch services.

Date of experience: September 6, 2023
California
1 review
1 helpful vote
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Great service and perfect Eyeglasses
July 6, 2023

I have a great experience with Stanton Optical's service, and Eyeglasses turned out to be perfect. Their commitment to providing excellent service and ensuring accurate prescriptions is commendable. It's always satisfying to receive eyeglasses that meet your expectations.

Date of experience: July 6, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Amanda,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

California
1 review
1 helpful vote
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Best Eyeglasses And Excellent Services
August 26, 2023

Stanton Optical offers top-notch eyeglasses and exceptional services. Their collection features stylish frames and cutting-edge lenses for optimal vision correction. With a commitment to customer satisfaction, Stanton Optical provides a seamless experience, combining quality products and excellent service.

Date of experience: August 26, 2023
North Carolina
1 review
1 helpful vote
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Best Eye Exam & Quickly Appointment Service
November 3, 2023

Stanton Optical offers the best eye exams with a quick appointment service. Their skilled optometrists provide thorough and efficient examinations using modern equipment.

Whether for a routine checkup or urgent eye care needs, Stanton Optical's swift appointment scheduling ensures timely attention to your vision concerns. Their commitment to quality care and prompt service makes it a top choice for eye exams.

Date of experience: November 3, 2023
Oklahoma
1 review
0 helpful votes
Follow Angela A.
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I am extremely grateful for the affordability and high quality of the eyeglasses I purchase for my active son. It's a relief to find eyewear that can withstand his active lifestyle, and the fact that we can obtain them at a fraction of the cost compared to traditional optical offices is truly remarkable. Thank you sincerely for providing this wonderful solution.

Date of experience: July 2, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Angela,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

Florida
1 review
2 helpful votes
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Eyeglasses are absolute amazing!
June 28, 2023

Claire Olean Eyeglasses are absolute amazing! I`m happy with their exceptional quality and stylish design! Thanks to your affordable prices, I've been able to purchase numerous stylish frames that perfectly complement my various outfits in different shades. I receive compliments on my diverse eyewear collection wherever i go. Much appreciation!

Date of experience: June 28, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Kelly,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

Texas
2 reviews
9 helpful votes
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This review concerns the store located in San Angelo, Texas near the Walmart on Sherwood Way. This store had a conspicuous sign on its store advertising 2 pairs of glasses and a free eye exam for $79. I soon learned that this was nothing but bait and switch. They wanted to send me out to a certain eye doctor who charges $150 for the eye exam. Then they wanted to charge me over $300 for the eyeglasses. I don't believe that anyone actually gets anything close to what they advertise. It's just a come on to get people into their store. Then when you actually get inside you find out something completely different from what they falsely advertise. These people should be fined to the hilt and closed down.

Date of experience: May 29, 2023
California
1 review
1 helpful vote
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My experience with them has been exceptional
July 13, 2023

I am on my third order from this particular website for the exact same eyeglasses, which speaks volumes about my satisfaction with their service. Clearly, my experience with them has been exceptional. I am already looking forward to reordering them again next year, and i hope to receive an even greater discount on my next purchase.

Date of experience: July 13, 2023
Stan the P. Stanton Optical Rep
over a year old

Thank you Richard,

Welcome to Stanton Optical family.

We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!

Regards,
Team Stanton Optical

Overview

Stanton Optical has a rating of 2.1 stars from 396 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stanton Optical most frequently mention eye exam, customer service and next day. Stanton Optical ranks 31st among Eyeglasses sites.

service
116
value
106
shipping
66
returns
66
quality
96
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