It took 2 months to get glasses. Were told the price would be $500 when I said never mind the manager asked what could I afford to pay
I was greeted and acknowledged by several pple! I believe his name was Jacob at first, and then Susan came along! I felt so welcomed bcse so many were available to help and I was really getting into ther help I wad getting from Susan at first! She IS so fun to pick out frames w/! She was very honest and by the time we were done I was so satisfied w/ my choices! I cannot tell u how happy I was for all of her help and patience while helping me! Everyone was willing and and so darn nice to b around! I am super excited to get my phone call to go pick up my 2 new pairs of glasses! Shld b any day now! Devin was my final destination of the getting my glasses finalized and ordered and he wrked me up an AMAZING deal on the two frames and the good ideas of protective lenses and other things that wld make my new ladies amazing and last! I got such an amazing steal of a deal it was such a great deal I wondered if I shld just run out the door bcse it was truly a steal! I want to thank the entire staff for all their willingness to b helpful and make my experience the utmost pleasure and awesome in value! Great fun while doing important business! Thanks for making sure I was completely satisfied Stanton employees! I'll add some photos after I get my glasses! See ya soon!
Thank you so much for Marci & Jackie for the most professional assistance and great hospitality please come to them great service...
Thank you Tim,
Welcome to Stanton Optical family.
We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
for any concern or suggestions. We look forward to serving you again soon!
Regards,
Team Stanton Optical
I had the most awesome experience in Las Cruces New Mexico both guys knew what the heck they were doing and did me a solid I will go back over and over again.
Sunglasses great, fit perfect. Happy.
Later in day straining to focus. No $ in my budget to replace. So disappointed
I went in and everyone was great! When i had troubles a worker alicia helped so much! Great service genuinely!
Thank you Aylsa,
Welcome to Stanton Optical family.
We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
for any concern or suggestions. We look forward to serving you again soon!
Regards,
Team Stanton Optical
Customer service by Sarah was fantastic and very kind! The whole environment was great! Im happy with my service!
Thank you Andrea,
Welcome to Stanton Optical family.
We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
for any concern or suggestions. We look forward to serving you again soon!
Regards,
Team Stanton Optical
All involved were very attentive especially Gabriela she explained step by step what she was going to do
Thank you Mary,
Welcome to Stanton Optical family.
We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
for any concern or suggestions. We look forward to serving you again soon!
Regards,
Team Stanton Optical
Nice people and we're helpful when i was looking for new frames. Facility was clean and masks were not required
Thank you Ruby,
Welcome to Stanton Optical family.
We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
for any concern or suggestions. We look forward to serving you again soon!
Regards,
Team Stanton Optical
My wife and i, extremely happy with our eyeglasses! She's particularly and satisfied with affordable price.
Thank you Aron,
Welcome to Stanton Optical family.
We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
For any concern or suggestions. We look forward to serving you again soon!
Regards,
Team Stanton Optical
First experience with Stanton optical was great. Helpful staff and quick service. First experience with a virtual dr. visit was great.
Thank you Joel,
Welcome to Stanton Optical family.
We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
for any concern or suggestions. We look forward to serving you again soon!
Regards,
Team Stanton Optical
I I bought glass. Could not see out of them. Manager told me, I can see out of them. Would not take them back.
Great! Having various options to choose from is always beneficial. I needed a new pair of eyeglasses because my old ones broke.
Bad virtual eye test
Do not do a proper eye exam
All calls go to call center in india
Very unhappy
Stay far away from this institution
These people are ridiculous. If you're going to blame everything on Covid, please close your doors until we've moved forward.
All staff service was great. Very affordable! Meagan made my experience easy and fast. I highly recommend coming in!
Thank you Lilia,
Welcome to Stanton Optical family.
We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
for any concern or suggestions. We look forward to serving you again soon!
Regards,
Team Stanton Optical
Alyssa assisted me with choosing the perfect frames. She is friendly, listened to my concerns and I am leaving a happy, satisfied customer!
Thank you Simone,
Welcome to Stanton Optical family.
We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
for any concern or suggestions. We look forward to serving you again soon!
Regards,
Team Stanton Optical
Overview
Stanton Optical has a rating of 2.1 stars from 396 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stanton Optical most frequently mention eye exam, customer service and next day. Stanton Optical ranks 31st among Eyeglasses sites.
We believe in providing prompt care, which is why eye exams are available through same-day appointments and walk-ins. If you prefer a quick vision test to update your prescription, you can also conveniently take it online. Our dedicated team of friendly and knowledgeable professionals and independent eye doctors are always ready to assist you. With over 2,000 frames to choose from, you'll find the perfect pair that suits your style and preference. Stanton Optical is your one-stop shop for all your eye care needs, offering a comprehensive range of services and eye care products to ensure your vision is in great hands. To schedule an appointment, simply visit our website or give us a call at 800-STANTON today! We look forward to providing you and your family with exceptional care in a kid-friendly environment. Experience the convenience and quality care that Stanton Optical is known for.
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- Delray Beach, FL, United States
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Business History
Since opening its first store in Mishawaka, Indiana in 2007, Stanton Optical has provided exceptional customer service and thousands of stylish frames at competitive and affordable prices. Our affiliated doctor network in-store also provides complete eye exams including a vision health check for a full-service experience. Stanton Optical’s knowledgeable team walks you through the process every step of the way to ensure you leave with the right frames at the best price possible. You can even get your glasses the same day based on your prescription at select locations.
We understand getting new glasses can be a long, stressful process. That’s why we provide you with a personalized, guided experience to make it quick and easy. Our optical lab utilizes the latest technology and computer automated machinery, and skilled lab technicians cut, polish, and grind lenses to customize every pair. Once the lenses are assembled and mounted into the frames, the glasses get a quality assurance check before being delivered to the store and ready for customer pick-up. Plus, we design our own frames and work directly with eyewear manufacturers, so we can pass significant savings on to you.
As always, customer satisfaction is our priority. Our team of optical professionals are dedicated to helping you find your perfect fit. For added convenience, we are continually expanding our locations, so check back regularly for a new store near you.
Vision
We believe in modernizing the eye care experience for all people.
Mission
Making eye care easy.
Values
I - Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
C - Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
A - Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
R - Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
E - Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.
Company Representative
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Karla,
Welcome to Stanton Optical family.
We're glad to hear that you had a fantastic experience at Stanton Optical store. Your satisfaction means the world to us. Feel free to email us at customerservice@stantonoptical.com
for any concern or suggestions. We look forward to serving you again soon!
Regards,
Team Stanton Optical