Stanton Optical

No optometrist on site they tele conference the doctor after someone else does the exam. With my insurance I paid nothing at Shopko Optical but paid $170.00 here for one pair. That was after I made the manager take off the up-sales she added to my bill without my consent. With all the bells and whistles it would have cost $600.00 for 2 pair of glasses for my children.

Do not use, lacking in customer service. Eye exam was done per a machine, not a human being. They got my RX wrong and I was told I could ONLY order a years worth at a time. When I contacted them telling them I cant see close up the girls said, oh your contacts are only for distance. What? When I told them I needed multi focal. I raised so much sand and they agreed to a free exam but would do nothing about the $100 I had spent on the wrong lenses. They were very unethical and unprofessional. It is not focused around the paying customer, it is, get as many people in and out as possible and if their is an issue, oh well. I have to demand for this situation to go to corporate, a doctor in FL of all places. I would give a 0 star if I could.

Stanton Optical has been a game changer for me as the traditional shops charge over $800 for the eyeglasses I recently purchased online with them. Their hassle-free return process is an added bonus, and I appreciate the ability to access my purchase history, enabling me to find the perfect fit based on measurements. With their easy and cost-effective approach, I have become a loyal customer for years, and I enthusiastically recommend them to everyone seeking high-quality eyeglasses.

It took a month to get my glasses. When they finally arrived, they had the wrong lenses and wrong frame (they sent me women's glasses). I called customer service 3 times. The store said they were picked up. Then they said they would arrive the next day. Then they were sent to my home (the wrong pair). So I returned for a refund. They did not want to refund even after everything I went through but eventually did. 4 days went by. The store said give it a couple of more days. Now it's been over a week.

WHAT is going on with your company?!? Nobody at the store has experience, they are all on their phone not helping anyone. The doctor is on a monitor and doesn't speak English. You can't call the store directly…instead you have to call customer service which is overseas and nobody there knows anything about optics either.

What a shady company!

Stanton Optical's staff is incredibly helpful and experienced. Their expertise is evident as they guide customers through eye exams, frame selections, and lens options. They patiently address questions and concerns, ensuring a comfortable and informed experience.

With a commitment to exceptional service, Stanton Optical's staff consistently delivers top-notch eye care solutions, making it a trusted destination for all vision needs.

Stanton Optical offers the perfect and safest eye exam experience with their experienced staff. The staff members are highly knowledgeable and skilled in conducting comprehensive eye exams. They prioritize safety and ensure that all necessary precautions are taken during the examination process.

Stanton Optical's commitment to providing a flawless and secure eye exam experience sets them apart as a trusted destination for optimal vision care.

I had accidentally broken a relatively new frame and was determined to find an exact replacement. Thanks to your website's user-friendly interface and the availability of model numbers, I easily located the desired frame.

I'm incredibly grateful that you still have stock of it. I have a great attachment to this frame, especially considering the lenses were quite expensive, and being able to replace just the frame saves me from discarding the entire pair of eyeglasses.

After multiple trips to the store to have my lenses put back in the frames I have learned that the glass was cut too small so the screws cannot hold it…. Even with insurance I am forced to buy an entire new set of glasses…. Just terrible…. Now to add insult they are sending then to the wrong store.

Took my 2 boys there in August 2020 for check-ups before going back to school. My oldest son's glasses took almost a month to come in, prescription was wrong. Had to take him back in. Fixed his prescription, but now the frames have broke 4 different times and they charge us $30 every time we go in there. So, his $500 pair of glasses have now cost us $620! Hey will not give a refund because they say the glasses lasted longer than the trial period! Bunch of BS. Complete BS! They did give us his prescription this last time and we are ordering frames on-line. Complete joke of a company.