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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Ohio
1 review
0 helpful votes
Follow Wayne Z.
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I'm so glad I was referred to this service. It's fast and efficient. Keep up the great work!

Date of experience: April 17, 2020
Virginia
1 review
0 helpful votes
Follow Hassane H.
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Very expensive rate, consolidated package weight is increased instead of reducing and the shipping rate is very expensive

Date of experience: April 16, 2020
Saudi Arabia
1 review
2 helpful votes
Follow Raed J.
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Too expensive sipping fees comparing to Aramex Shop and ship service... probably the last time i deal with you guys unless you convince me why not

Date of experience: April 16, 2020
Saudi Arabia
1 review
0 helpful votes
Follow AL F.
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I have two things is bad impression, first, you aren't right about your estimated of the packed wight ( just you think of price). Second, the shipment company you deal with is always high price, you have think about it again.

Date of experience: April 14, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Tariq T.
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Shipping is very expensive to other companies. $ 30 shop & ship

Date of experience: April 13, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Martin L.
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Excellent Service, getting better and better each time. Noticed during the photo for each received shipment labels by default.

Thanks a lot :)

Date of experience: April 12, 2020
Kuwait
1 review
0 helpful votes
Follow Amthal O.
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First time using your services and I'm NOT disappointed. Much love!

Date of experience: April 10, 2020
Australia
1 review
0 helpful votes
Follow Graham K.
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Shipping is becoming more expensive now. Not sure if consolidation is worth it

Date of experience: April 10, 2020
Japan
1 review
0 helpful votes
Follow Shirley A.
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Contradictory information about shipping options. In communication about my first shipment with Stackry CS I was told that USPS First Class International was available and if I would try the order again the glich should be resolved. However, it was not. I had to accept a different shipping method because of narrow window of time for returning/exchanging merchandise. For the shipping for the second shipment, finalized just now, there was also no USPS First Class option. I selected merchandise and forwarding based on CS assurance last time that USPS First Class is available. Information from CS appears to be unreliable.

Date of experience: April 9, 2020
RU
2 reviews
0 helpful votes
Follow Tina F.
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The site is not the easiest to navigate and I couldn't change my delivery address for the parcel.
Also, before signing up I made sure that Stackry delivered to Russia. The site said it does.
However, when I tried to use the personal shopper, i was informed that most packages are returned when sent to Russia if the address is not a business address. It would have been nice to know this before I signed up and ordered items.
Lastly, it appears customer service does not provide service after office hours. As I am in Russia (obviously) I have not had a response from customer service the past 2 hours (and waiting).
I'm beyond frustrated.

Date of experience: April 8, 2020
Pakistan
1 review
0 helpful votes
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I wasnt expecting a $12.5 Hazmat fee. Wish i had been informed prior to it.

Date of experience: April 8, 2020
AE
1 review
0 helpful votes
Follow Regie O.
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Very convenient service and easy to use The customer service team are friendly and responsive. Delivers on time or ahead of time through their FedEx option. There are more options but haven't tried those yet.

Date of experience: April 7, 2020
Canada
1 review
0 helpful votes
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Maybe a markdown of which shipping companies does not ship devices with lithium battery would be nice. So that I don't have to go through all the hassle next time.

Date of experience: April 6, 2020
Texas
1 review
0 helpful votes
Follow WISAM N.
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A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: April 6, 2020
California
1 review
0 helpful votes
Follow Christian A.
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It took you guys six or seven days from the time I submitted the consolidation request for you guys to send an email telling me that the consolidation box was ready. You guys say that you will call me back, but you never call me back. Also your insurance is too expensive. Also, you're shipping options are too expensive. Also, you don't have the option to not have the consolidator open the boxes-in other words to keep the original boxes and just stick all the original boxes in a bigger box.

Date of experience: April 6, 2020
Saudi Arabia
1 review
0 helpful votes
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عدم تطابق الوزن الفعلي مع الوزن المحسوب مما يؤدي لزياده مبلغ الشحن فما الفائده من تجميع الشحنات

Date of experience: April 6, 2020
AE
1 review
0 helpful votes
Follow ALI J.
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The package is so small and shipping charge is high. I don't know what happen to Stackry even consolidation charge is high. Shipping charge is high also. Other shipping company they don't charge consolidation charges example fish fast.com. Only Stackry processing is fast. Thanks

Date of experience: March 31, 2020
Oman
1 review
0 helpful votes
Follow MOHAMMED E.
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خدمه الخزنه جدا جميله لكن عندي بعض الملاحظ
مثل ارقم بعض الشحنات يكون رقم التتبع من موقع المتجر غير ورقم وصول الشحنه الجديدة عند ستاكري يكون مختلف هلا السبب من المتجر او من ستاكري
هذي المشكله جدا مزعجه هذا سبب تأخير شحناتي في الخزنه بسبب هذي المشكله اظتر اني أخذ صوره من بعض الشحنات التي فيها رقم التتبع من المتجر غير وعند وصول الشحنه الجديده يكون رقم التتبع مختلف

Date of experience: March 30, 2020
Saudi Arabia
1 review
0 helpful votes
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Stackry is very good company but shipping is expensive

Date of experience: March 30, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Mohammad E.
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سهوله في نقل الشحنات مع تحمل كامل المسؤلية

Date of experience: March 28, 2020