Overview
Stackry has a rating of 4.4 stars from 20,672 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stackry most frequently mention great service, shipping options and easy process. Stackry ranks 1st among Mail Forwarding sites.
شكرا جزيلا ستاكري
ونرجوا التيسير لعملاء ستاكري في اتمام عمليات الشحن
نشكر موظف خدمة العملاء سعيد منصور
وشكر خاص لخدمة العملاء
سعيد منصور
Everything was very easy to follow and efficient, thank you.
First time user of Stackry and so far the service has been straightforward and smooth.
Great work and very easy to work with
Stackry was exceptional
Great customer service! Very happy with that and the consolidation process was good. Shipping prices are a bit high, but fuel and shipping companies are expensive so I get it.
It was nice from 1st day of shipping to delivery; However price of shipping is on higher side. Such as I paid 91 usd however actual dhl price was 71 usd.
هذه شركة شحن رائعة جدا ومميزة للشراء والشحن السريع أنا دائما اعتمد عليها شكرا لكم
This was the third thim I used Stackry to have merchandise send to the Netherlands and I'm still very please how everything is handled. My page just speaks for itself, Its very easy to use and everything is very clear on how and where you can find your packages. They always add photos of you packages on arrival.
I would prefer to have more options on one screen rather than clicking through on so many screens.
This site is really helpful when you want to order from websites (or etsy stores) that only allow the shipment to the US. Excellent service and handling.
The service is excellent but the pricing is way over acceptable.
It is 3 times more than anyone else
HI Gregg! Thank you for your review. Sorry you are not happy with our prices. I see you shipped a 1 lb. package. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. Did you know, if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Refer a Friend" on your dashboard to learn more. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.
More expensive than other suppliers
But the service is very good.
Some guidance for customs cost would be helpful! My package is only a letter with a print inside so it's hard to calculate what I would pay, and as the description box detects what type of package you describe, it could give a normal range for your package type. Otherwise it's been super quick and simple!
Customer service is very helpful in times of need! An idea would be to include messages on package reminders via WhatsApp, SMS or some sort of text message (but that is because I wasn't vigilant enough)
Easily and promptness is great. Giving me global access.
Helpful customer service and good turnaround of packages for shipping
I ordered some boots and shoes from Beckett Simonon. They only deliver in the USA but I live in Japan. Stackry did a great job getting my shoes delivered to me in pristine condition. Will use this service again.
I am upset about having to pay to find out an issue with damaged packaging. How would I know if it occurred after opening the packages or not. A photo should come as standard if there are issues over seas rather than keep photos hostage for 4 extra dollars. Pretty upset and unhappy as well as confused how to handle it from this point.
Hi Farrell. Thank you for your feedback. Sorry you ran into an issue using our service. I can certainly understand your frustration. When the team opens the retailer boxes for the consolidation, the procedure is separate any damaged items they discover. The reason for this is so you are aware the damage occurred in transit to Stackry. If Stackry is the cause of damage, we will notify you free of charge and initiate a claim. Sorry the process is not more clear. We hope to improve on that in the future. I asked that a senior agent respond to your email to discuss further. Thank you and have a great day.
Thes best shipping and package company i have came across
Overall the website is easy to navigate and handle, the process of consolidating and packages identification is easy and clear.
I would hope for a better quality and well angled pictures for the packages and items.
It would be also nice to mention that as a receiver from a shipping company I might need to pay for custom(taxes).
I have been contacting stackry for 3hrs and it's 3am here but noone is even bothered to help my query or give a quick reply
Hi Shreyansh. Thank you for your feedback. Very sorry for your dissatisfaction. Stackry's business hours are Monday-Friday from 9:00AM to 4:00PM. During that time you can reach support by live chat or by telephone at +1781-491-0874. Depending on the volume of email requests, the team does their best to respond to email inquires within 48 hours. I see you have an open ticket and are working with customer service. Please continue to work with the agent. Thank you and have a great day.
Pathetic experience there is no consistency in there work one time they would allow the product the next time they would stop the product and ask for unnecessary certificates and the customer service is too slow its better to use myus than this they don't bother on customer satisfaction or experience I have shipped many items from there website initially it was good but then because of there inconsistency and unnecessary harassment have got me frustrated
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- Nashua, NH, United States
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Business Highlights
- No membership or signup fees
- Consolidate packages to one shipment
- Shop any retailer in the U.S.!
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Patrick. Thank you for your business and review. This is great feedback for us and I will make sure it is passed along to the appropriate department. ✅ I hope you have a nice day ahead. 😊