Overview
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
It was awesome booking shipment from you'll and super smooth, thank you
Great except bitcoin payment is bugged, hopefully will be fixed next time i use it.
Seems the price of economy shipping is quite high.
Easy to use platform with lots of options for shipping
Doing this for the first time but it is clear and straightforward
Gwen is absolutely amazing! A credit to the company xx
Initial ordering was very straightforward and now I just hope everything arrives intact!
Always great service and excellent consolidation of my packages.
Great service, however prices getting too steep to continue shipping very often.
Mostly great service, just occasionally they don't do what's asked & it causes delays with shipments going out.
Pretty self explanatory and easy to navigate site.
Smooth and quick. No hassles. Best of many forwarding companies I've tried.
Excellent experienced service. Expert, fast with rapid communication response.
Great service, though the consolidation time could be faster.
Thanks
Am
Very simple and straightforward system and shipping process, in few clicks i get what i want :)
Receipt and shipping from Stackry so far has been smooth
Very good experience, fast delivery & save the products from broken.
So many charges and it's not worth taking this path
Good Customer Service. They help and explain very well!
I ship a lot off vintage beer cans and many turn up dented
Everything was perfect. The shipment came very fast.
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- Nashua, NH, United States
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Business Highlights
- No membership or signup fees
- Consolidate packages to one shipment
- Shop any retailer in the U.S.!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Peter. Thank you for your review! I am very sorry to hear this. In looking at your account history, I do not see where you contacted client support regarding this issue. Selecting one of the fragile bubble wrap options should prevent this issue going forward. Again, we are so very sorry for your displeasure, please feel free to email us at support@stackry.com, we would love to review your shipment with you. Thank you for your business. Have a nice day ahead!