Overview
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
It's easy, so far, let me wait until I receive my package.
Stackry shipping prices are very high. Thinking of changing the service
Nice guidance through the many steps - no problems so far.
As always, Stackry and Team are fantastic! Thank you!
As always, Stackry and its team members are fantastic! Thank you kindly Stackry and team!
As always, outstanding service! Thank you, Stackry and Team!
You're missing an easy way to create a company address with vat no.
Easy Process! Everything is smooth sailing from package consolidation to payment for shipping :)
Really good service, fast processing and great packaging!
Very good customer service and fast response all the time
Good experience so far, I wish consolidation was a bit quicker though.
Was a simple process and had help with sorting out details.
Third time since I started using Stackry last week. Top!
First time but I love to have a shipping address in the US now.
And as a first time user I found the process rather streamlined and helpful so far.
No hoping for my fist package to come in soon!
Fast and unique positive communication with reasonable prices
First time used stackry easy to follow the procedure will use again
Your freight cost are extreme. The tax is incorrect I am not happy
Very great and fast services. I'm pleased with stackry.
Seems to be a smooth process. I'll have o wait and see if my packages arrive without incident.
Easy enough - let's wait and see what the customs charges are!
There should be discount for customer that have been doing a lot of shipments
Pretty simple and straight forward. 1st time using stackry. Can't wait to receive my package.
Used a few times for US orders to Canada. So far very good.
- Visit Website
- Nashua, NH, United States
- Edit business info
Business Highlights
- No membership or signup fees
- Consolidate packages to one shipment
- Shop any retailer in the U.S.!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
HI David, I am very sorry you are not happy with the pricing. I see you paid to ship 65 lb. package. Next time, please reach out to client support to discuss shipping high weight items. We can be reached by email, phone and live chat. You may also read more about how Stackry charges for AU GST here https://www.stackry.com/en/duties-and-taxes. If you wish to discuss this matter further, please contact support@stackry.com Attention "Veronica"
Thank you and have a nice day ahead!