The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
Thank you, Veronica, for helping me to hop on one more thing. Lucy
4/5 so far. Seems to be as advertised...
5/5 when the package arrives!
Love the service!
Fast and easy! Very intuitive shipping options.
Excellent service. Consolidating different parcels is a real money saver. Thank you very much!
The process is so easy, easier than I expected it to be
Customer support was very helpful and solved my problem. Thank you!
It's nice but they not explain best value for shipment
Process is super easy and slick. Great experience.
First try - looking good.
Worked.
Greetings from Austria!
Very impressed how easy the process has been so far
Very efficient and clarifies all the major considerations when ordering a shipment from abroad
Helpful and friendly staff, fast processing, great service overall!
As always, easy to use and reliable. Consolidation took a little longer than before but still okay.
I have found Stackry very easy to use and reliable.
Shipping cost is very high for the total value of purchase
Shipping raes are high when compared to your competirors, better to review the rates.
Perfect experience I will work forever with this company
Shipping cost is 15 times What i needed to pay from original seller?!
Would be 5 stars if it wasnt for the 3 days to consolidate.
Simple and straightforward process, no strings attached.
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Hi Viju, Thank you for your review. We are very sorry the prices were higher than you anticipated. Shipping charges are based on a multitude of factors our customers see the most cost savings using our consolidation service to create a shipment that is billed by the scale weight. Sadly, the value does not impact the shipping costs unless you purchase insurance. We also offer a calculator so you can see the shipping price before placing an order: https://www.stackry.com/en/shipping-calculator.
Thank you and have a nice day ahead!