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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Simple and easy so far will update once the parcel has arrived.

Date of experience: March 30, 2021
Oman
1 review
0 helpful votes
Follow Amash B.
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Was surprised at the price, way more affordable and better than myus(previously used). And the free 40 days storage is much appreciated.
I Will definitely be using stackry again.

Keep up the great work
IQ

Date of experience: March 29, 2021
GB
1 review
0 helpful votes
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Great customer service
March 25, 2021

Ryan Archer and his team were great. Can't thank them enough. Handled my issue with integrity.
Hats off to you!

Date of experience: March 25, 2021
Kuwait
1 review
0 helpful votes
Follow ESMAEEL O.
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خدمه سريعه ، وتواصل مع العملاء مباشرة شكرا لكم

Date of experience: March 24, 2021
Canada
1 review
0 helpful votes
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So far my experience with Stackry has been exceptional. The site is easy to use, and actually quite intuitive.

Date of experience: March 24, 2021
Kuwait
1 review
1 helpful vote
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Over charging by using Amazon bulky boxes!
April 18, 2021

I've tried your service for the first time.

The things I like about your service are all related to the speed of it. You are fast in showing items that you received. You are also fast in packing/repacking and preparing packages for shipment.

What I didn't like is related to the quality of your packaging. I was overcharged for this shipment. Because you used one of Amazon boxes I received. The box was big in size. And it my items were way less than that box size. You also used the air bubbles for no good reason. Most the items in my orders are disposable face masks and gym bands. None of these items are fragile nor need any sort of protection.

In addition to this, one of the folding pieces on top of the Amazon box is big to cover the entire box!

So the cost which I ended up paying was exaggerated in terms of volumetric weight. The unnecessary extra space in that box in addition to the weight of it, was totally useless and expensive.

I called your phone number before and after I made this order. You took pride of labeling your service as premium. While other companies who do repacking service use their own boxes which are neat and size-optimized, this reduce the unnecessary charges for the customers. No point in paying extra fees for international shipping for bigger boxes that are not needed in the first place.

Hope you take this into consideration and refrain from using original bulky boxes when you ship to your customers and rather use your own boxes which should be lighter in weight and smaller in size.

I'm really cautious to use your service again to avoid paying exaggerated fees for no good reason.

Date of experience: March 19, 2021
Canada
1 review
0 helpful votes
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I would like to understand how an actual weight of 1 lb. becomes a billable weight of 2lbs. And applying that to all the boxes consolidated. Esp since you already charge a consolidation fee.

Date of experience: March 9, 2021
Saudi Arabia
1 review
0 helpful votes
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ممتعه ولكن اتمنى ان تكون باللغه العربية.

Date of experience: March 9, 2021
Saudi Arabia
1 review
0 helpful votes
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You guys received my package for 7 days and you did not contact me until i did.

Stackry attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 8, 2021
Spain
2 reviews
0 helpful votes
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Had problem with delivery, rang customer support, sorted straight away

Date of experience: March 8, 2021
Malaysia
1 review
0 helpful votes
Follow Hui A.
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This is first time i use stackry to purchase goods from US. Hopefully, the overall experience until delivery is sataisfactory.

Date of experience: March 8, 2021
Saudi Arabia
1 review
0 helpful votes
Follow Abdullah F.
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Very easy experience and very helpful website, everything needed is clear

Date of experience: March 7, 2021
Oman
1 review
0 helpful votes
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The
April 6, 2021

The. Process is too slow and the amount of shipping is high as this my first time I'm bit afraid but hope everything is going good till I receive the item

Date of experience: March 7, 2021
Saudi Arabia
1 review
0 helpful votes
Follow Hashim O.
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Stackry have exceeded my expectations, great work, keep it up, I am a loyal customer, thank you :)

Date of experience: March 6, 2021
Switzerland
1 review
0 helpful votes
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Wait to see the result
March 5, 2021

Wait to see the result

Date of experience: March 5, 2021
Australia
1 review
1 helpful vote
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You have consolidated 4 small parcels into 2 parcels when there should only have been one parcel. You have charged on parcel at 14 pounds which cannot be correct. The putter is only 400 grams. The items in the other 3 parcels would not weigh more than 1 kilogram. Have no idea where you get your weights from, I could have shipped all these items individually via eBay global shipping for much less than what you charged. I would say you are twice as expensive.

Date of experience: March 4, 2021
Germany
1 review
0 helpful votes
Follow Markus N.
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Incredibly easy handling, lots of helpful hints, quick processing. Thanks!

Date of experience: March 4, 2021
Saudi Arabia
1 review
0 helpful votes
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Good
March 4, 2021

Good

Date of experience: March 4, 2021
Qatar
1 review
0 helpful votes
Follow Abdulla U.
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لماذا السعر مبالغ فيه لقد شحنت كرتون خفيف با ٤٠٠ دولار

Date of experience: March 4, 2021
Eias D. Stackry Rep
over a year old

السلام عليكم,
نعتذر منك جدا على هذا الازعاج الذي اصابك أخي الكريم,

ان تكلفة الشحن تعتمد على ابعاد ووزن الشحنة, وبالنسبة لشحنتك 309620, فان ابعادها ووزنها كبير, فان ابعادها: 33*28*9 كما ان وزنها 21 باوند, لذلك كانت تكلفة الشحن مرتفعة قليلا,,

شكرا لك,

Saudi Arabia
2 reviews
1 helpful vote
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Great experience
March 4, 2021

Great experience

Date of experience: March 4, 2021