From the business
Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
I like stackry, but to charging me 5 USD for wrong address was not my fault, this actually from the website that i have order the items from, they didn't allow me to mention the unit number. This the first time i encountered this
Great experience thank you very much appreciated (you just need to make the return process better experience)
Too expensive —————————————————————————————————————-
Alyona, thank you for sharing your feedback. We strive to offer competitive rates while ensuring quality service, and we’re always looking for ways to improve value for our customers. Compared to our competitors, we have no membership fees, free 45 day storage, and 0% US sales tax on purchases shipped to our warehouse. Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.
الشركة ممتازه. يعيبها التأخير ف تجهيز الشحنات فقط اتمنى حل هالمشكلة
Superior company, works well, great savings. And the rarest of all, live person help if needed.highly recconend. They make all the complications of international shipping as clear and easy as possible!
Andrea, thank you so much for your enthusiastic review! It’s wonderful to hear, and we truly appreciate your recommendation—it means a lot that our team could make everything clear and simple for you. If you need anything, please email us at support@stackry.com and you will be helped by the best customer service in the industry!
Excellent service! They walk you through everything. Thank you very much
Thank you so much for your kind words, Karina! We're thrilled to hear the service made everything clear and easy – it means a lot to us that we could help. Looking forward to supporting you again soon!
I have been very pleased with the service. Everything has been faultless.
Great. Helpful. Use it love love love love love love love………….
Thank you Conrad, for leaving us such a nice review. We appreciate your time and feedback. ❤️
Had many packages from stackry. Very good service ***************
Very pleased with the service I've received, and quick postage
Very fast. I've been using stackry for a number of years and have been impressed
I like the process but it well be great to have applications in smart phones
Thank you for sharing your thoughts, Hasan. We're glad to hear you like the process and appreciate your suggestion regarding smartphone applications—your feedback helps us improve and better serve you. We hope to continue providing seamless service to meet your needs.
Nice work and nice team I love to work with them thanks
Nice work and nice team I love to work with them thanks
Thank you so much, Luoay, for your kind words and support. We're thrilled to hear that you enjoy working with our team and appreciate the effort we put in. Looking forward to continuing to serve you with the same dedication!
Great job, very happy with this service. I will continue to use them
Thank you so much for your kind words, Kirk! We're thrilled to hear you're happy with the service and truly appreciate your continued trust. It's a pleasure to support you, and we're excited to keep serving you moving forward.
Very quick and easy to use the service! On-line user experience is rich and easy to follow.
I had a parcel returned from my country to stackry due to customs reasons. As I needed to have the items inside this parcel split up so that I can reorganise the consolidation again, Veronica was wonderful in helping me follow up on this case and even requested the warehouse manager helped to do the split up nicely. If not for her help, I would have been stuck in a tricky situation. Thanks again Veronica and keep up the good work!
Dear Yi Chieh, thank you so much for sharing your experience and recognizing Veronica’s efforts—it's wonderful to hear she helped to make a challenging situation much easier for you. Your kind words truly motivate our team to continue providing attentive and thoughtful service. We look forward to assisting you again in the future!
Everything is ok... Great experience... fast and good quality for the parcel... nothing to add
👍👌 مبدعين رائعين 👍👌 ولكن شركات الشحن غالية جدا نرجوا البحث عن شركات اقل سعرا
You guys Are awsome the service i cant ask more then how iv been helped. Even the agent assistent really helped me
Hi there! Thank you for taking the time to leave us a review. We really appreciate your feedback and are thrilled to hear that you've had a positive experience with our service. Our team is always here to help, and we're glad you found them to be helpful when you needed assistance. We're looking forward to serving you again in the future!
Good service I just wish that there was a better tracking system
Thank you so much for your kind words and honest feedback, Maria. We're glad you found the service dependable and appreciate your input regarding the USPS tracking system. Because Stackry is a third party shipper, we provide our clients with a link to the carrier tracking site for the chosen carrier. I reviewed your shipping history and see you ship to an APO address using USPS. Sadly, Stackry has no control over the tracking provided by USPS, but we do understand your frustration. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.
The shipping options offered are too expensive for such a small and lightweight item. I will not be using stackry again.
Evelina, we’re sorry to hear that our shipping rates didn’t meet your expectations for this order. We constantly review our pricing to offer the best value, and your feedback helps us improve. We try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. I see you shipped a 1 lb. package. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages one by one. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your packages for 45 days. We appreciate you giving us a try and hope to earn your trust again in the future. Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Hashem. Thank you for your feedback. We're truly sorry to hear that you found the address correction fee to be unfair. We completely understand your concerns and genuinely appreciate you taking the time to share them with us. At Stackry, we receive thousands of packages daily, and our team works diligently to process them as efficiently as possible. When a package arrives without a complete address, it requires additional time and effort to accurately identify the intended recipient. You can find more information about this charge on our pricing page: https://www.stackry.com/en/pricing.
That said, we understand that in this case, the issue was not due to any oversight on your part. As such, we’ve gone ahead and issued a refund for the fee. In the future, please don’t hesitate to reach out to our customer service team should a similar situation arise — we’ll be happy to assist and remove the charge as needed. You can contact us via phone, live chat, or by emailing support@stackry.com.
Thank you again for reaching out, and we hope you have a great day!