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Stacees

Overview

Stacees has a rating of 4.5 stars from 1,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stacees most frequently mention customer service, prom dress and great quality. Stacees ranks 4th among Prom Dresses sites.

service
237
value
238
shipping
235
returns
119
quality
233
This company responds to reviews on average within 2 days

Instant Feedback

14,398 reviews
+422
How would you rate Stacees?
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Maryland
1 review
0 helpful votes
Follow Ava Q.
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Very satisfied
April 9, 2024

The dress turned out as expected, fits well. The material and details are very elegant. Satisfied with the purchase

Date of experience: April 9, 2024
Stacees C. Stacees Rep
over a year old

Dear Ava,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center

Pennsylvania
1 review
0 helpful votes
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Prom dress
April 17, 2024

Very happy with our order. The fit was perfect and the color was exactly what she wanted. Very pleased.

Date of experience: April 17, 2024
Stacees C. Stacees Rep
over a year old

Dear Hilary,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center

Michigan
1 review
0 helpful votes
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Gorgeous!
April 9, 2024

Easy to order & love the ability to custom order measurements. The dress was beautiful and good quality. Definitely will shop here again.

Date of experience: April 9, 2024
Stacees C. Stacees Rep
over a year old

Dear Melissa,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center

New York
1 review
0 helpful votes
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Very good!
June 17, 2024

The dress was so gorgeous and a show stopper! The service was amazing!

Date of experience: June 17, 2024
Stacees C. Stacees Rep
11 months ago

Dearv Krista
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center

Georgia
1 review
0 helpful votes
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Great dress!
June 17, 2024

Easy process and very high quality! Process was easy and came in a timely manor.

Date of experience: June 17, 2024
Stacees C. Stacees Rep
11 months ago

Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center

Iowa
1 review
0 helpful votes
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Perfect
April 18, 2024

The dress fit perfectly, good quality, lots of compliments on my daughter's big night (prom). Would recommend!

Date of experience: April 18, 2024
Stacees C. Stacees Rep
over a year old

Dear Nikki,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center

GB
1 review
0 helpful votes
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Beautiful dress arrived
April 19, 2024

Delivery service and customer service great. I will definitely be ordering from Stacey's again. I throughly recomend if your a prom.

Date of experience: April 19, 2024
Stacees C. Stacees Rep
over a year old

Dear Sherrie,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center

Washington
1 review
0 helpful votes
Follow Izzy B.
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Prom dress
March 25, 2025

I ordered my prom dresses here the last 2 years & they're exaclty as pictured & fit perfectly each time!

Date of experience: May 25, 2023
Stacees C. Stacees Rep
2 months ago

Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center

Michigan
1 review
0 helpful votes
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Beautiful dress
June 17, 2024

Beautiful dress worn for prom- arrived on schedule and was comfortable to wear all night!

Date of experience: June 17, 2024
Stacees C. Stacees Rep
11 months ago

Dear Kendra
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center

North Carolina
1 review
0 helpful votes
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Beautiful dress
March 22, 2024

I got to give a review on Stacees
They did a excellent job on my dress customer service was great too

Date of experience: March 20, 2024
Stacees C. Stacees Rep
over a year old

Dear Carolyn,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center

Virginia
1 review
0 helpful votes
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We bought my daughter's prom dress from here last year. We loved it so much, this is where we are getting this years dress!

Date of experience: May 28, 2024
Stacees C. Stacees Rep
3 months ago

Dear Kimberly,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center

Pennsylvania
1 review
0 helpful votes
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Purple dress
April 16, 2024

Material is good
Bought 1 size bigger (just incase) need to be taken in, no problem there.
Daughter loved the dress and how it made her feel.

Date of experience: April 16, 2024
Stacees C. Stacees Rep
over a year old

Dear Chantel,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center

Virginia
1 review
1 helpful vote
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I bought two different colors in the same dress and I absolutely loved the sky blue one. I do need to get the train altered but that's no problem

Date of experience: April 20, 2023
Ohio
10 reviews
2 helpful votes
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Delightful dress
April 16, 2024

Delightful dress, my granddaughter is thrilled. Fast delivery with on-line tracking. Highly recommended.

Date of experience: April 15, 2024
Stacees C. Stacees Rep
over a year old

Dear zaya,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center

Texas
1 review
0 helpful votes
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Beautiful Dress!
June 4, 2024

Dress fit my daughter beautifully, the color matched the online picture as well

Date of experience: June 4, 2024
Stacees C. Stacees Rep
11 months ago

Dear Katy,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center

New York
1 review
0 helpful votes
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Amazing Dress
April 10, 2024

The dress is gorgeous and looks just like the picture. It fit well and true to size. It will be the perfect prom dress!

Date of experience: April 10, 2024
Stacees C. Stacees Rep
over a year old

Dear Zoé,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center

South Dakota
1 review
0 helpful votes
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Awesome!
January 29, 2024
Updated review

SM*******024
Dress was beautiful and arrived just in time for the prom the next day! Daughter loved it!

Date of experience: January 29, 2024
Hoolly W. Stacees Rep
over a year old

Dear Shanna,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center


Wonderful Experience and Results
January 29, 2024
Previous review

First off, they did a wonderful job of completing the custom order dress of my daughter's prom with a tight deadline for arrival. The dress arrived the day before the prom and fit her wonderfully. She loved it and received loads of compliments about it. She even recommended Stacees to a lot of her friends.
Thank you for offering such great products.

Date of experience: January 29, 2024
GB
1 review
0 helpful votes
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I thought this dress was beautiful. Fitted my daughter perfectly. The delivery time was excellent as well. I would definitely use Stacees again.

Date of experience: October 25, 2023
Hoolly W. Stacees Rep
over a year old

Dear Carla,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center

GB
1 review
0 helpful votes
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Excellent
September 20, 2023

Was blown away by both fit and quality. As good/ better than shop bought brides dress and packaged and arrived early. Highly recommend

Date of experience: September 20, 2023
Hoolly W. Stacees Rep
over a year old

Dear Nicole,

I'm glad you are satisfied with our products and services.Customer satisfaction is our greatest satisfaction and reward.

We will make more efforts to improve our shortcomings and bring better products and services to our customers.

Best regards,
Stacees Customer Service Center

California
1 review
0 helpful votes
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Gorgeous high quality dresses
April 4, 2025

Dress was beautiful, fit my daughter perfectly. She received so many compliments.

Date of experience: September 4, 2024
Stacees C. Stacees Rep
1 month ago

Dear Angela,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center