Overview
Stacees has a rating of 4.5 stars from 1,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stacees most frequently mention customer service, prom dress and great quality. Stacees ranks 4th among Prom Dresses sites.
Instant Feedback
Please do not buy from this company! Complete scam! Dresses are not true to size and you can not get a refund! Stay well clear…
My dress was everything I imagined it would be. It fit perfectly, the color complimented my skin tone, and all around the dress was just gorgeous.
Dear A’nessa,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
I ordered a prom dress for my Daughter, gave Stacees her measurements, it fit perfectly & was gorgeous. I highly recommend Stacees.
Dear Amy,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center
The dress was beautiful. Well-made and quality material. The color was outstanding.
Dear Suzanne,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
Great! Easy to work with, kept me updated throughout the process. Would highly recommend and will definitely use Stacees again!
Dear Kelli,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Had questions for staff. They answered them immediately, and got the dress quickly. It fits great, and is just as pictired.
Dear Courtney,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Dress was absolutely beautiful! Fit perfect and arrived early. Will definitely order again. My daughter loved it.
Dear Malia,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
The dress was absolutely perfect and I felt beautiful wearing it and received so many compliments on it!
Dear Louise,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
The dress came in and was as beautiful in person as it was online. The quality is great and we are very pleased.
Dear Chantell,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
The dress is absolutely beautiful and with custom sizing it fit my daughter perfectly!
We love the dress! Just what my daughter wanted!
Dear Christy,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
I order from here each year for prom and the dresses are absolutely beautiful and wonderful quality.
Dear Morgan,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center
Dress was not what was pictured when purchased and had to pay extra money once received because the arms were humongous.
Hi dear,
We are sorry that we did not satisfy you. We will work hard to improve our service and hope to satisfy you next time.
Best Wishes
Stacees Customer Service Center
Very beautiful and a flattering Dress. Loved it! Excellent customer service.
Dear Reema,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
It was a pleasure doing business with you more Tthan satisfied with your service my granddaughter cannot wait to wear it at her prom many thanks.
Dear Phyllis,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
The dress matched the pictures and fit beautifully with no alterations. We would buy from here again - it was easy and stress free!
Dear Kris,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center
We absolutely loved it. Fit perfectly, beautiful color, perfect fabric and exactly what my daughter wanted.
Dear Danielle,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
We loved the dress. Received sooner than expected and fit perfectly.
The dress is beautiful and fits according to the size! It came when it was supposed to and looks just like the picture!
Dear Lanie,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center
My daughter loves the dress. It is so much nicer in person. Excellent service and a great shopping experience overall.
Dear Michelle,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
What a beautiful dress! Ordered a custom dress…. Fit perfectly and arrived sooner than anticipated! Great customer service too. 5 stars all the way!
Dear Lisa,
Glad to know you are satisfied with our dress.
Looking forward to serving you again!
Best regards,
Stacees Customer Service Center
We ordered a dress for Prom last year. The material wasn't what we expected, but it was beautiful and fit wonderfully.
Dear Vicki,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
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- Newark, DE
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Katie,
We apologize for all inconvenience during the purchase and we have escalated this situation to our manager for a better solution. We will investigate it and contact you within several workdays. Thank you for your feedback anyway. We will try our best to improve our service quality and give you a satisfying solution. Have a good day!
Best Regards,
Stacees Support