Overview
Stacees has a rating of 4.5 stars from 1,575 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stacees most frequently mention customer service, prom dress and great quality. Stacees ranks 4th among Prom Dresses sites.
Instant Feedback
Great customer service. Dress exactly as pictured.
The dress was beautiful and I paid extra for the custom measurements, but despite that it still came too long.
Dear Timea,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
A beautiful gown which arrived on time & true to size. I'm wearing it for the book launch of my latest thriller, What We Dud in the Storm.
I'm glad you are satisfied with our products and services.Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
I was so pleased, as my granddaughter was, with her prom dress purchased from you. Would definitely recommend for any occasion. Brilliant result!
Dear Ruth,
Thanks for your 5*star review!
It's our pleasure to hear that you are satisfied with our dress and service.
Thanks for your like, hope you can have a nice day!
Best regards,
Stacees Customer Service Center
I didn't figure out how to send dress back. It was too small. It came in a plastic bag with no return info.
Hi dear,
We are sorry that we did not satisfy you. We will work hard to improve our service and hope to satisfy you next time.
Best Wishes
Stacees Customer Service Center
We used the made to measure service for my daughter's prom dress and it fit beautifully. Communication was good, delivery was as promised.
Dear Karen,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best regards,
Stacees Customer Service Center
Great customer service and a lovely dress, that my daughter and I were both really happy with. Good value for money too.
Dear Joanna,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
Had a great experience with stacees. Dress was made perfectly to fit. Great customer service. Would definitely shop here again.
I'm glad you are satisfied with our products and services.Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
The dress I ordered was shipped quickly and was as described. Small alterations done after purchase but over all very happy.
Dear Trina,
Thank you for your positive comment and feedback. It will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best regards,
Stacees Customer Service Center
Pleasure from start to finish, was weary ordering online but had no reason to. Communication fantastic, quality workmanship & fitted perfect.
Dear Jane,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
My daughter ordered her first prom dress last year and she looked stunning. Very well made and great quality.
Dear April,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
I WAS LOOKING ON INTERNET FOR A DRESS FOR MY WEDDING. I ORIGINALY ORDER A SIZE 10 DRESS, THINKING I WOULD NEED TO HAVE IT ALTERED. ONE DAY AFTER MY ORDER, I RECIEVED EMAIL REQUESTING MY EXACT MEASUREMENTS! WOW I WAS SO IMPRESSED! MY DRESS ARRIVE 3 WEEKS LATER, I TRIED IT ON IT WAS A PERFECT FIT! THANK YOU SO MUCH, STACEE'S
Dear Stacie,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
The dress I bought for my daughters prom was well made and fit per their instructions! I will order again!
I'm glad you are satisfied with our products and services.Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center
They refused to allow me to return the items. Customer service was terrible. I would never buy from them again.
Great quality and fast shipping when we were in a rush!
Dear Jennifer
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
My daughter absolutely loved her dress! The price was way under other dresses and It was very good quality.
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
My daughter's prom dress was amazing! It fit her like a glove and was so beautiful! Thank you so much!
Dear Colleen,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Thank you for the great dress and great customer service
Dear Muria,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
I have now bought 2 dresses from Stacees, and just wow. The material is amazing, and looks incredible on stage. There delivery is extremely fast too.
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
- Visit Website
- Newark, DE
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Similo,
I'm glad you are satisfied with our products and services. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to improve our shortcomings and bring better products and services to our customers.
Best regards,
Stacees Customer Service Center