SSENSE

I bought a Chloe backpack and got it quicker than expected! No problems! Item is authentic and an awesome buy! $600 cheaper than a luxury store here in the states! Will buy again!

Despite the horrible negative comments I have read for 3 days, I still decided to give ssense a shot since only they have the shoes I want to buy with such a steal price. Anxiety starts hitting me after I started the order. The next day came, when I tracked the other, it was already there, at the front of my door. Excellent packaging, excellent quality and super fast, the best online order I have ever experienced before. Recommend you guys give them a chance.

Ich bin seit vielen Jahren ein Stammkunde. Ich kann mir nicht vorstellen, woanders einzukaufen, es macht einfach Sinn!

I have been shopping at SSENSE since 2008, when it first opened,,!
There customer-service was good then and now it's at Platinum status!
NO OTHER RETAILER/ON LINE STORE COMES CLOSE!
A regular priced item ships with perfection as well as a sale price item ships at perfection!
Open 24 hours a day you're online shopping could not be easier I've never had any issues I have only great things to say about this whole company and their philosophy!
Thanks SSENSE

My experience was nothing less than perfect. I am very happy with both the service provided and a wonderful shipment process. I wish customs was factored in, but that's because they declare value at retail and are in Canada. Otherwise 10/10

First time customer, I placed an order for an Off-White bag. I read the reviews and wasn't sure if I should make the purchase. However, I am 100% satisfied and I will make more purchases in the future. The bag was recieved in about a week, busy time of the year. As well the bag was in an authentic marked dust pouch. The bag is beautiful and exactly as advertised. I got an awesome deal too, saved hundreds of dollars so I'm really happy with my purchase from SSENSE :)

Honestly I really don't understand all the negative comments. I purchased a lot of items from ssense and i also returned a bunch of them. Their customer service is one of the best and they always very helpful when i need something. The shipping is super fast and most of the times they offer free shipping also. Return refunds usually takes always 2 days after the item returns to the warehouse in my experience. I experienced a late refund but it was only because Canada Post took almost a month to deliver my package to Ssense. Once my item arrived they immediately send me a refund notification email. And after 2 days i had my money back. If you experience a delay on refund is probably because the item hasn't arrived to their warehouse or because your bank hasn't issued the return yet.

I ordered a pair of winter boots from Dr. Marten.
They were 30% off (wich is a miracle for Dr. Marten). I ordered them and paid 7.00$ for a faster shipping. Took 2 days and I received them. Love them, fit well and Ssense made me save 110$ overall!

Clothes for men impressed me on multiple levels. Clothes for men is the most valuable business resource we have EVER purchased. We can't understand how we've been living without clothes for men.

Ordered a leather backpack and I got it within a few days (:
Product arrived in great condition and I'm happy I decided to shop on ssense. The website is really easy to use and their UI is clean and well constructed. I could amend my shipping address as well through my order history page without going through the hassle of sending emails.

I've been ordering from them since 2018. NO ISSUES AT ALL! Fastest shipping I've EVER experienced on ANY clothing app! Will be ordering when soon xoxo

Got my item and was exactly what I ordered and I am extremely happy!
Thanks ssense! I would 100% order from there again.

I'm in the UK and was looking for a pair of Doctor Marten boots that had been discontinued here. I was wary about ordering from Canada due to customs fees and length of time to arrive, but I spoke to a representative on the chat who assured me that my items should take around 4 working days to arrive. They were also very upfront regarding returns details, so I was very prepared in any eventuality. I placed the order on Saturday afternoon and today, Wednesday morning, my order arrived! They fit perfectly and were very competitively priced including the courier charge. This also included any taxes so my concerns were unfounded. This was my first order with Ssense and based on this experience, I wouldn't hesitate to use them again.

I purchased a name brand belt for much less than it cost elsewhere and a bunch of pants and a pair of sneaker. The items arrived within two days, are authentic and look great. SSENSE didn't give me a single problem with my items. I haven't spoken to customer service so I can't say too much about that. The website is very easy to browse and checking out is just as simple. My only peeve is that shipping is kind of expensive.

The item my son wanted as a Christmas gift with very little notice to me, was fortunately available. Shipment and delivery was quick and arrived earlier than expected. He loves his jeans! Thank you.

I buy a lot of designer, ssense is by far the quickest in terms of shipping and delivery, all products are carefully packed and real designer, and returns are extremely easy and hassle free!

The products was exactly what I was expecting and it arrived much earlier than was told. Very satisfied.

Great experience, bag came quickly despite international shipping. Love ssense and their offerings, wouldn't change a thing

Great customer service, even during returns which is fantastic and almost unheard of for online stores. I would love to work for you guys. Amazing as usual, keep it up.

Have dealt with ssense for a long time now never let down I have got a couple pairs of dsquared jeans off them and compared them to fake and they r 100 percent authentic off ssense had to deal with a return of a Versace belt because of fitment issue return was a breeze and refunded def recommend this business will continue to do business

Fast and efficient delivery. Very plain packaging, but well packaged. I have ordered from them for several years and I have never had a problem. Keep up the great work.

Please disregard all the negative reviews lol. They did get back to their customers, but it may takes some days depending on the urgency, as you also know they suddenly have like tons of complaints so they were super busy to solve those, I recommend that you guys don't just read review here, Read on SSENSE social media page and click on those negative comments and see those profile, most of them are shady fake profile. I'm glad that I gave them a go and I received my item in perfect condition :) They ship the next day after I placed the order even though it was weekend. Also I read that many orders got delayed in the past few weeks because Canada was on a strict lock down, which is understandable that they don't have enough man power. I think everything are back to normal now. Great website, great customer service, they way they reply my email was polite, pleasant, immaculate and very professional. Nina even went extra miles and provided extra information which is very useful in email. Great discount too. Just hope that they could offer free international shipping sometimes hahaha.

I typically read reviews about a company before I make a purchase but because my friend spoke highly about the company, I gave it a shot. The order was shipped and received within 2 days. This was one of the fastest deliveries I have experienced and I will definitely shop here again. Thanks SSENCE!