The baskets are just perfect for any occasion and under any form! That was a present for my father and he cannot stop wearing them!
I purchased a Balmain Tee from this site. I received my order within a timely manner to the US. Overall it was a great experience
Great experience, I bought jeans from Vetements with a very good sale price. Absolutely raccomended especially during sale time
Update #2
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It has been 4 days since I was told by Ssense customer service that the charge will be reversed. My bank account hasn't been credited at all. SSENSE IS SHADY. It's only $2.90, but it's the matter of principle which SSENSE is completely lack of. DON'T ORDER FROM THIS SITE!
Update #1
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I called to cancel my order. I thought it was canceled but no. I checked my bank a few days later, they still did reverse the charge so I had to call again. Another person told me my order was canceled. WTF!. She canceled it again for me.
They said they take the card holder very seriously. Sure they do. Again, it doesn't matter what they say, I stick to my review about this website. Never order from them again ever.
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Ordered on the 19th, ssense charged my bank account on the same day. On the 22nd, I got an email from them saying they charged me again for a small amount. If I can't tell them exactly how much it is, they won't send me my order. I understand the whole extra step to make sure I am not using a stolen credit card. If I weren't in the rush of getting my order, I wouldn't care this extra step.
I even sent them a screen shot of the debit card transaction for the full amount. They still wouldn't release my order. Never order from this company again.
I am extremely happy with my purchase top class service and great shipping to to the uk, will definitely use again. Fab experience with SSENSE.
Can they please give filter by dress for outfits so that we don't have to go through so many outfits
Fantastic sale prices and fast shipping! I love shopping on this site. It's fast and easy. The best designer brands!
Very pleased with product and shipping would buy again if there would be the product that i want.
Thank you.
Very happy with service, Item delivered matched exact description. Delivery time was as expected. My daughter is very happy altogether.
Very fast and efficient, i did not have any delays and dint pay any shipping or handling fees from them
Very happy with my item (Rimowa case) well packed and simple to do business with. I would use them again with no issue.
Had trouble with delivery on my first order back in Oct of 2021 but once again it has happed! They will obligate you to pay for "express shipping"... for GOD knows what reason. In my case it was $15 but I've heard people have had to pay more then that unfortunately... they say it takes them two business days OR LESS to process order & that is completely NOT true, then when you email them because 3/4 business days have gone by they respond in an automotive email saying "due to high volume orders they can't prioritize YOUR order"... I've never asked them to prioritize anything, IT IS STATED ON THEY'RE WEBSITE IT WOULD ONLY TAKE THEM 2 BUSINESS DAYS! So they basically lie to costumers & clearly don't keep they're word about anything they have stated on the website about how they're delivery method works. Sad because this website sells good stuff but are total morons, they should wave delivery fees every time they don't keep they're word. I'm own a business myself which is why I take this delivery matter serious.
I purchase a pair of Gucci Slide in us9 but they send me uk9
I'm already back in Singapore and it's my fault that I didn't check when I received the parcel
Hi there Chris,
Thank you for providing us with feedback on your experience. We are sorry that you received the wrong size!
Please note an agent has reached out to you directly in order to help resolve this issue.
Best regards,
SSENSE Customer Experience
Is a really good product, with the perfect selection of materials.
It looks amazing and has good texture feel
Also the shoe is clean
Thank you for being very prompt in delivery and good with changing order details and keeping in touch with where the shipment/shipping progress was.
Quality! My purchase was delivered on time. I love this site. Will definitely recommend to others and purchase from this site in the future.
Shipped and received my order quickly, I was even able to intercept my order at a facility as I'd be away from the house and not able to sign for it.
Good, everything went good, I have no complaints, I would definitely order from you again, and also would recommend your store to other people
Overview
SSENSE has a rating of 2.5 stars from 1,201 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SSENSE most frequently mention customer service, credit card and business days. SSENSE ranks 231st among Designer Clothes sites.
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- Montreal, QC, Canada
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Bo - We're very sorry that this process has been frustrating. As online shoppers ourselves, we understand the anticipation (and excitement) around getting a new purchase. One way to fast-track the security process is to call your bank and ask them for the small amount charge. This has helped other customers quickly find the amount, and get their orders approved. We do take cardholder security very seriously, but once your card is approved, you won't have to verify it again. You can also place an order with a verified PayPal account, which won't need to be verified by us. If you have any other questions, feel free to send us a private message on SiteJabber. Thank you for your feedback. - SSENSE Customer Care team