SquareTrade

Laser printer warranty for 3 years was $60. Two and a half years into the warranty, my printer developed a problem, I contacted Square Trade about a possible repair. Square Trade did every sneaky way possible to just get rid of me like your connection timed out, please try again later. I have been using computers for decades but they treat customers like me as morons. Square Trade is NOT an honorable company, do yourself a favor and ignore them and their scam warranties!

I recently tried to file a claim and it was denied. The warranty covers mechanical failures.My phone is waterproof and the mechanical seal failed and water got in a manufacturer defect which should be covered. They are selling something they misrepresent.

In 2020 I purchased a night owl security system from Sam's Club, along with a warranty plan from Square trade for three years, after the manufacturer warranty expires, something they did not tell you on the pamphlet for your warranty is that it starts the day of purchase not once the manufacturer warranty expires. My night owl security system stopped working in November 2023, However, in my Square trade Allstate account the security system warranty was expired. So the policy would not cover the security system. So basically they cover one year at the same time the manufacture warranty covers, but does not allow claims if the manufacture warranty is still in effect, so the first year of your Square trade warranty is completely pointless. So I purchased a 3 year warranty that truly only covers two years And Not three years after the manufacture warranty expires. Complete waste of money.

The only reason I gave them a 1 star rating is because there was not a half star. I tried to file a claim but had issues with the site got on chat and the rep stopped typing to me for over 15 minutes and I dropped the chat.

SquareTrade insurance is a scam. Purchased at target have my box and recipe return within 30 days. Full refund target. Yay. Be warned.

Better idea metropcs is way better get the insurance there and the phone.

Purchased commercial ice maker along with Squaretrade warranty, a year later ice maker quit, SquareTrade said claim approved for repair. Once repaired claim was denied. Due to the word commercial.
Rip off, scam warranty not worth the paper it's written on... filing complaint with BBB.
Do not buy this product!

I foolishly paid $60.00 to insure my phone with a 2-year SquareTrade warranty. I knew that the warranty would not cover theft or physical damage, but rather would cover internal failures. So I filed a claim when the phone's display went haywire and my phone began incessantly flashing white. And, of course, this was deemed to be outside the warranty.

The absolute worst experience we have EVER had and still dealing with. They are a SCAM! You spend hours, days then weeks talking to different people that know nothing about a claim you put in weeks ago.

I tried for months to file a valid phone repair claim. Tried via chat, via email. Provided all the receipts. Then they told me I had to call a number, after I provided everything they wanted via email. Their game is to just delay, delay, delay. They have no intention of ever paying claims. If I could give zero stars, I would. What a waste of money.

I bought a palm through Walmart that clearly said it covers accidents when I went to file the claim they said it only covered mechanical issues. Online there is no option for a mechanical only plan m, thr first thing it says is accidents.not even a option to purchase mechanical only plan now my iPad is broke and they refuse to fix it money wasted!

Claim was approved July 3,2022 and still unpaid as of July 25,2022. Company keeps on promising that re-imbursement (gift card) would be sent via email within one business day, but 3 weeks now into it, there is still no payment. Contacted company agents several times via email, chat, and phone calls and received same answers/script: Re-imbursement will be sent within one business day. I do not recommend subscribing to this insurance (mine was purchased in Walmart).

I signed up in 2019 because of the hype, better than all, no deductible easier, etc. Now its 2022 and ive been paying $24,99 per month and my son cracked his screen, after being on the computer for 3 or ore hours, I see they denied my claim, I didn't have receipt because I bought online, the deductible is $149, and the same plan is now $19.99. When I told them I was canceling, they didn't even care. Dont buy, waste of time and $$

SquareTrade refused to honor a contract on the basis that I have filed too many claims with them in the past. Refusing to elaborate what they meant by this they promptly refused to reimburse me for the money I spent to buy the warranty. In regards to making claims with them in the past, if anyone knows video game controllers they will know the wear and tear they go through and can breakdown quite easily. Because I have filed claims with them in the past due to this very reason, they refused to honor my current claim I have about a broken controller. In other words if you actually use their warranties they will simply stop honoring them. I do not remember reading any of this in the fine print but apparently thats a thing. Additionally, their customer support was useless during this whole process and strung me along for a month and a half before finally refusing honor the contract or even reimburse me for buying the coverage. Scam company so beware!

I attempted to file my first claim ever with Square Trade. My Kenmore vacuum handle no longer was remaining upright - a plastic clip broke.
The only option provided by Four Square was to package and mail the unit to their repair facility. They did agree to have the repair made but obviously, the hassle and cost of returning it was not worth it. I guess the more difficult they make it, the fewer claims they will have to honor. Keep in mind that if you purchase Four Square protection, more than likely you will be required to send the item to them at your expense to be repaired.

I have tried contacting the corporate office of Square Trade to speak with its leadership. However, Karl Wiley and his team are hidden behind their 1-800 number. The employees in the call center tell consumers that they are not allowed to give out the corporate office phone number.
This range needs to be replaced with one that is usable. I want to be able to cook cornbread, lasagna, roast and other foods, but I can't on this non-workable range that costed me a lot of money.
I am asking that the Federal Trade Commission resolves this matter. I believe that Square Trade has a history of recklessness. I believe Square Trade and Karl Wiley needs to be stopped because they are stealing money from consumers.
This company has lawsuits against them. If I had known this I never would have purchased an appliance from Nebraska Furniture Mart with warrant through Square Trade. I believe both companies offer horrible experiences.

Double billed me, and then proceeded to keep billing me even after cancellation. Tried to get answers, but was told it was possible that someone had my card information, so if that's the case, they would only use my card to have an install plan? SquareTrade has no way to look into what plans are connected to my bank account due to privacy reasons, but that is my bank account? Are they implying JB Hi-Fi used my details since they're the only ones thay have the information aside from them. Felt no reassurance from them whatsoever, and was in contact with them for 2 months, where I had to keep on contacting themselves even though they kept saying the would.

I submitted my receipts for a refrigerator repair multiple times. Each time I receive a response saying either I need to submit a receipt (even though they were submitted several times) or that the receipt was blurry. I've received multiple emails stating that I need to call customer service. When I do, they say they can do nothing because I have not submitted the receipts for repair. After 7 months, I finally requested assistance from the state insurance commissioner. Shame on you, Allstate, I expect better service from a major insurance company!

My Samsung tv will not work and they say its super charge. They keep asking for a video I send one, its not long enough, send another one its not good enough, send another one wrong type., Going on two days. Best not buy a Samsung tv from Sam's, do not buy square trade warranty, all there going to do is play games to get out of fixing your product.

I bought a leather like sectional from Wayfair after a year one of the cushions began to have crack well I took picture of the spot. Now on a vinyl couch the on, y damages possible is cracking or stain. At first they ignored my claim so I called them they sent a stain removal kit which I sent back because it had leaked and the box as wet when UPS brought it to me. Once I called and resent my pictures of my sectional they immediately refuse to Help me saying cracks are no covered under my warranty. My warranty is specific damages are covered regardless. The sectional seat cushions could not be replaced you would have to order a whole new sectional therefor sqauretrade refused my claim stating cracking in the upholstery was not covered no they did not want to replace my couch fortunately Wayfair is more honorable then these scam artist and replace my couch even though it been over a year of date of purchase. By the square trade customers service girl hung up on me.

I had a terrible experience with this insurance company. Very simple problem as a broken screen they can't resolve. They gave a shops which can fix my phone 3 times. First one when I call the wireless said that this number doesn't exist. Another shop said that they don't work with Samsung galaxy 20 more than 1 year. The third said that he can't fix my phone. So this insurance company not in touch with shops at all. All this experience I have to leve with newborn baby. When I don't have time to stay on the line all day long.