• Spyrix

Spyrix

Overview

Spyrix has a rating of 3.13 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. Spyrix ranks 279th among Software Other sites.

  • Service
    2
  • Value
    2
  • Returns
    2
  • Quality
    2

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
6
See all photos
How would you rate Spyrix?
Top Positive Review

“Worth a try”

Spencer D.
1/31/20

I use Spyrix Keylogger for Mac on my employees' devices. The point is that I often have to go for business trips and this soft monitors my staff for me when I'm far away. The data collected from their macs is sent to my online account. This is very convenient for people like me who need to control everything remotely. Furthermore, the keylogger records pressed keys, content copied to the clipboard, makes screenshots and shows the screens in live mode. I like the feature that records webcam videos and microphone audio, this lets me know even when my workers discuss at the office. The soft is worth a try.

Top Critical Review

“Garbage software, terrible company”

Chris R.
7/22/21

BEFORE YOU BUY SPYRIX BE WARNED: This software is easily detectable. The software shows up in task manager, system preferences and will get flagged by many anti virus softwares. I found this out shortly after purchasing the software and went to request a refund. Unfortunately the company has an exceptionally skeezy return policy that basically allows them to deny refunds unless super specific requirements are met. DO NOT BUY THIS SOFTWARE!

Reviews (23)

Rating

Timeframe

Other

Thumbnail of user spencerd36
1 review
2 helpful votes
January 31st, 2020

I use Spyrix Keylogger for Mac on my employees' devices. The point is that I often have to go for business trips and this soft monitors my staff for me when I'm far away. The data collected from their macs is sent to my online account. This is very convenient for people like me who need to control everything remotely. Furthermore, the keylogger records pressed keys, content copied to the clipboard, makes screenshots and shows the screens in live mode. I like the feature that records webcam videos and microphone audio, this lets me know even when my workers discuss at the office. The soft is worth a try.

Thumbnail of user roshisaki
1 review
0 helpful votes
June 17th, 2023

The installation is simple and the it comes with almost all the features needed for monitoring a target pc and monitoring info is detailed for me. However, the free trial lasts only for ONE DAY, which is too short and was not explicitly mentioned in their website when downloading the software. Moreover, when I tried to uninstall the software, it frustratingly redirected me to their purchase link instead of a feedback link.

Thumbnail of user chrisr1388
1 review
5 helpful votes
July 22nd, 2021

BEFORE YOU BUY SPYRIX BE WARNED: This software is easily detectable. The software shows up in task manager, system preferences and will get flagged by many anti virus softwares. I found this out shortly after purchasing the software and went to request a refund. Unfortunately the company has an exceptionally skeezy return policy that basically allows them to deny refunds unless super specific requirements are met. DO NOT BUY THIS SOFTWARE!

Thumbnail of user emilyj178
1 review
3 helpful votes
November 29th, 2019

Initially, I installed this soft to block unwanted websites, urls and keywords to make sure that my kids are safe on the Net. But when I got an access to all the features, I realized that Spyrix monitored absolutely everything. Using Spyrix, I can control what my kids do at the computer via my smartphone. The soft shows me their keystrokes, search queries, running apps and chats on Facebook, Skype and Twitter. The program can even record what's going on near it with the help of the webcam and microphone. I strongly recommend you to try it.

Thumbnail of user anatoliyn1
Spyrix I. – Spyrix Rep

Hello, Emily! Thank you for your positive review!

Thumbnail of user sido9
1 review
2 helpful votes
June 25th, 2021

Main reason to buy this app was to check activities online. Keep in mind that you will need target computer anyways because 90% of the data is stored locally and not included in reports sent to you. You can request screenshots and other stuff but that's not reliable as you will get requested data very late or never get it. So better buy cheaper app even without live view which is not reliable anyways and even if the app stores data locally only. Secondly they claim that Mac can't detect it. This app worked fine for a month and then user got an alert that Spryix might ruin your computer and you should delete it, and the user deleted it. Mac can detect it anytime even without any antivirus. Brilliant minds at Spyrix didn't even bother to change the name of the app so that if its detected, user doesn't know the name and can't search for all the details online. Obviously once user comes to know he/she was being spied using Spyrix, he knows the location of the app, you can't use it anymore. On top of all this intelligence, you can't change the installation folder either. So all the money spent to monitor someone is wasted and Spyrix won't take any responsibility for that except that we will take care of this in future but can't do anything about this now, refunds can't be made after 14 days of purchase. Come on, you claim this app can not be detected and if this claim is proved wrong, at least take responsibility for that. So I paid all the money to use this app for literally one month only.

Update 26 Aug 2021: They insisted that I should install it again and everything will be fine. It got detected by Mac within a month again, without any antivirus

Thumbnail of user me436
1 review
0 helpful votes
January 18th, 2024
• Updated review

It is good when it works, but its almost always malfunctioning in a way or another
Support sucks and takes forever
I would recommend you use other software

Service
Value
Returns
Quality
Thumbnail of user anatoliyn1
Spyrix I. – Spyrix Rep

Hello,

We are sorry to hear that you have issues with the software. Please contact our support team at support@spyrix.com so that we could help you solve the problem. Please note that sometimes our team needs more time to solve a technical issue.

When it works, it is good, but often stops working randomly
August 16th, 2023
Verified purchase
• Previous review

I have the pro version. If you install it correctly and make sure to tell the antivirus that the software is not a malware, it works fine, but often it stops working, the target computer is live but the software claims the computer is offline. Sometimes randomly it says the software is not connected to any computer. Also the search functionality sucks (if you are searching in the keylogger or events or whatever)

Service
Value
Returns
Quality
Thumbnail of user gracel128
1 review
2 helpful votes
November 7th, 2019

I use spyrix free keylogger to control my kids' activity in the social networks. The software shows all the keystrokes and creates screenshots that show what they do at the laptops. The biggest advantage of the program is that it's a free keylogger. I can also monitor my kids remotely from my iphone, this is very convenient. Unfortunately, the software can't be installed on a tablet.

Thumbnail of user anatoliyn1
Spyrix I. – Spyrix Rep

Thank you for your review and your recommendation! We'll discuss the possibility of using the program on a tablet with our development team.

Thumbnail of user scottv621
1 review
1 helpful vote
July 27th, 2022

I purchased the MacOS version for $113. The product worked for a couple days then didn't load anymore. Support refused to refund my purchase. All the screenshots are stored locally on the target computer, it is very easy for the target user to accidentally stumble on the while using the MacOS spotlight search feature. Also, the email address you register this product to is saved, in clear text, on the target machine in text logs. This is also indexed by spotlight search and makes it likely the target user will stumble across evidence that their computer is being monitored. These are such novice issues, the software is junk and the support are absolutely dishonest.

Products used:
Spyrix for MacOS

Service
Value
Returns
Quality
Thumbnail of user michaels3192
1 review
0 helpful votes
November 29th, 2019

Helpful software if you need to track your relatives or friends. Spyrix offers hidden mode making it easy to monitor your target. What I like about this soft is the abundance of features it offers. The PRO version has keylogger, time control system, it tracks activities on the Net and in social messengers, including Skype, Tinder, Facebook, WhatsApp and many more. In fact, the soft gives me a total control over my family 'cause I know everything about them. The soft even shows me their search queries so it's easy to guess what they are up to. Windows version records passwords and has a trial period with all features. After the trial it was rather easy to make a decision if I need to purchase it.

Thumbnail of user franklinm152
1 review
0 helpful votes
December 16th, 2022
Verified purchase

If you need real time help with this product, you can forget it. To everything perfect and you're going to love it. Unlimited access to the target computer and it's not too bad. If you have limited access and issues and you don't know when you can go back? You're screwed.

Thumbnail of user kylec529
1 review
7 helpful votes
November 23rd, 2020

So after 3 weeks of arguing with what they call "support", I finally got my refund. I did everything I was supposed to do to make the software work, and it just wouldn't. All the while they still tried pushing the idea that it is not their (the software developer's) responsibility to make it work.

I finally had to go so far as to threaten a report to the BBB and reporting the transaction as fraud (for those of you unaware, you CAN claim a purchase is fraud to your bank even if you authorized the transaction, if the product is defective and the vendor is refusing to refund). I'm sure that tidbit of information will help a number of you. I also threatened to print a transcript of my support ticket to take to the bank as proof, and that if I had to go that route that I would be posting a copy of it on every review site I could find

THIS was their response, they immediately issued a refund at the open of the next business day, and revoked my access to their support ticket so that I couldn't print out the conversation we had. They were more concerned about me sharing the truth about how much of a scam they are than they were supporting their customers.

Luckily, I printed the entire conversation immediately after I sent my final message, and here it is, as well as a screenshot of my empty support ticket inbox, and a copy of the refund sent to my gmail.

I also want to point out on this site specifically, that almost all positive reviewers have only ever posted 1 review, they all capitalize and spell out the entire name of the product as if they are sponsoring it, they all call the software "soft" (seriously have never heard software called "soft" before now, and I work in IT). These guys are all the right kinds of shady, and show all the red flags needed to stay far far away, I really just wish I had listened to my gut before buying.

To summarize:
Does their software do something? Sure.
Does it work most of the time? Not even close.
Does it work with all anti-viruses? Clearly not.
Does the company stand behind their product? Only in the wrong ways.
Does the company put the customer first? Hell no.
Will the company lie to you to convince you that a refund isn't an option? Yup.
Will the company get on review sites and pretend to be satisfied customers? Yup.
Do they deserve your money? A toddler is more likely to respect your money than they are.

Thumbnail of user lucyj75
1 review
1 helpful vote
October 15th, 2019

I liked how easy Spyrix was to use, but that lasted three days and then it stopped working. Customer service gave me a couple things to check. I did them and they didn't work. I told them that but they just keep telling me the same things over and over. Now they want me to send them some sort of bug report but, as I've told them repeatedly, I cannot access the program AT ALL. They refuse to issue any sort of refund or give me any other options to look at to try to make this work. After a month of going back and forth with them, I give up.

Thumbnail of user anatoliyn1
Spyrix I. – Spyrix Rep

Hello! We are sorry to hear that you had technical difficulties with our program. Please contact our technical support and explain the problem in details. Note that a refund can be issued only if it doesn't contradict to our refund policy. The policy is available for our customers on our official website.

Thumbnail of user ivym38
1 review
0 helpful votes
November 3rd, 2019

I have 2 little companies in different towns and I frequently have to move from one town to another. Thus, I can't
Control my employees when I'm far away from the office without any software. I've been using Spyrix for 3 months
And I am really satisfied with it. It provides me the exact time when the computer is turned on and off, every
Keyboard event, websites visited, and apps running. I told the employees that the software is installed and their
Efficiency increased.

Thumbnail of user anatoliyn1
Spyrix I. – Spyrix Rep

Thank you for your feedback!

Thumbnail of user daveh307
1 review
1 helpful vote
February 8th, 2019

Paid for the download on wed it is Friday and still nothing. I sent 2 emails, opened a support ticket on their website and even tried the chat, not a single response, NOTHING. Had to file a charge back today. BEWARE, You do not want to give your money away here, this place is not legit and as it turns out they are NOT in the USA as they claim to be. Learned that from my bank doing the charge back.

Thumbnail of user anatoliyn1
Spyrix I. – Spyrix Rep

Hello! Our customers' requests can be processed within 48 hours depending on the difficulty if the issue. In addition, sometimes our replies go to the spam folder. That's why, we strongly recommend our customers to check the spam folder. Note that a refund can be issued only if it doesn't contradict our refund policy. The return&refund policy is availble on our official website.

Thumbnail of user juneb132
1 review
1 helpful vote
November 12th, 2019

First came by Spyrix when was looking for a free keylogger. Their free keylogger records all keystrokes and search quires. After using their free soft, I decided to purchase more multi-functional program - Spyrix personal monitor. This program is amazing, it allows me to monitor everything my kids do at their laptops. This soft is definitely one of the best out there!

Thumbnail of user anatoliyn1
Spyrix I. – Spyrix Rep

Thank you for your positive review! We appreciate your feedback!

Thumbnail of user johns5092
1 review
0 helpful votes
November 26th, 2019

Spyrix Personal Monitor helps me a lot daily. I use it to spy on my 10-year-old son and to make sure that he doesn't watch any violent videos on the Net or play violent games. I downloaded Spyrix a year ago after I first noticed that he was watching an awful horror movie. That time I realized that I needed a soft that would show me everything my son watches or types at the laptop. Then I came across Spyrix and decided to try it out. After the trial I purchased a year license. My favorite feature of the program is the ability to watch the computer screen in real time. Besides, I can see all running computer games and all keystrokes and urls. Helpful soft for parents!

Thumbnail of user anatoliyn1
Spyrix I. – Spyrix Rep

John, we are grateful for your positive review! We are happy to find out that our software helps you!

Thumbnail of user hn18
1 review
1 helpful vote
December 5th, 2018

I downloaded free version not realizing it wasn't hidden. Then paid to upgrade to hidden version. However, did not instantly receive link for it and I needed it right away. So, I requested a refund so that I could purchase a different program. No customer service was available online in the evening when I purchased it. I did not receive an email with the full version for 2 days. It has been over a week and multiple emails later and they are still refusing to refund my money. You purchase it from one company who says it is not up to them to grant a refund, that it is up to the Spyrix company. I have never had a more frustrating online purchase experience. I am having to escalate this to Paypal. Do NOT buy this!

Thumbnail of user anatoliyn1
Spyrix I. – Spyrix Rep

Hello! The license key is written at the very bottom of the e-mail that our customers get from their payment method after the purchase. That's why, we strongly recommend our customers to read this e-mail attentively. Sometimes it may take 1-2 hours to deliver the key. We are sorry for the inconvenience! Note that a refund can be issued only if it doesn't contradict our refund policy. The return&refund policy is available on our official website.

Thumbnail of user connorh41
1 review
2 helpful votes
November 21st, 2019

I downloaded Spyrix when I first suspected that my spouse was cheating on me. I needed to get her FB password and all free keyloggers I installed didn't work so I decided to purchase a year license for Spyrix Personal Monitor. I installed the program on our computer when she was doing shopping and enabled the hidden mode. I received first logs to my online account when she came home and turned on the computer. The program sent me all her keystrokes, browse history and activity in applications including FB. A couple of weeks after installing the program I caught her texting with one of her former schoolmates and prevented their meeting. Thank you!

Thumbnail of user anatoliyn1
Spyrix I. – Spyrix Rep

Thank you, Connor, for choosing Spyrix Personal Monitor!

Thumbnail of user jamesm180
1 review
2 helpful votes
June 21st, 2014

Amaizing program! Thank you, Spyrix! My notebook have been stolen from my office and there were tons of documents and photos. But Spyrix Free Keylogger was installed on it. So I've checked the logs and found out that one of my ex-workers has done that. I've never thought these kind of people can surround me, especially here, in Deutchland. I really have no words, only emotions. Thank you thousand times!

Thumbnail of user anatoliyn1
Spyrix I. – Spyrix Rep

Thank you for your feedback! We are happy to know that the program can help our customers expose thieves!

Thumbnail of user jacoba105
2 reviews
1 helpful vote
November 15th, 2019

I use their employee monitoring program, it's really good, monitors 16 computers at once. I can watch my staffs' computer screens in real mode and see all keystrokes, print activity, USB activity and so on. Good value for money!

Thumbnail of user anatoliyn1
Spyrix I. – Spyrix Rep

Hello, Jacob! Thank you for your feedback!

Thumbnail of user henryi25
1 review
0 helpful votes
November 7th, 2019

I work as a security manager in a big company. I'm responsible for controlling the employees ' computer activity and preventing the leakage of our clients' personal information. A couple of months ago I used another software but it had bugs, and I had to find another employee monitor software and chose Spyrix. The program had a free trial with all the functions described on the site, it is really easy to install, but you have to install it on each PC. So if you have fifty computers in your company, it would take you more than an hour to install the program. All the data from the computers is sent to your online account and represented in charts. You can see when the employees come to the office and leave it, who is always late. Overall, useful program.

Thumbnail of user anatoliyn1
Spyrix I. – Spyrix Rep

We are greatful for your feedback!

Thumbnail of user kirana9
1 review
1 helpful vote
November 20th, 2019

A couple months ago I noticed that one of my employees did less work than she was expected to do. I asked her why she was so inefficient and she replied that she didn't have enough time to do all her daily tasks. That was how I came by Spyrix Employee Monitor. I decided to check what she was doing 9 hours a day and installed the software on her computer. Spyrix helped me understand what was going on at the office. It occurred that she showed up about half an hour late DAILY and went out to smoke every hour. Overall, she wasted nearly 2 hours a day so that wasn't surprising that she didn't have enough time to complete all her daily tasks. Of course, I fired her. Now I monitor every employee in my company. Thanks to spyrix I can check if anybody is late or goes home without completing the job, and I have very strict disciple at the office.

Thumbnail of user anatoliyn1
Spyrix I. – Spyrix Rep

Kiran, thank you for your positive review! We are happy to know you find our software helpful!

Thumbnail of user doriank3
1 review
2 helpful votes
June 27th, 2014

I think it's not a legal thing, but I've made a lot of money with this app stealing accounts and passwords. This story is not worth telling, but it's true. I don't use it anymore for this kind of tasks, it was quite nice and good experience for me! :)

Thumbnail of user anatoliyn1
Spyrix I. – Spyrix Rep

Hello! We remind you that it is considered a violation of US federal and state laws to install monitoring software, like Spyrix Software, on the computer or other device that you do not have authorization for. You are obliged to notify users of these devices that they are being monitored. Failure in doing it can result in violation of the law and may lead to monetary and criminal penalties.

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From the business

Spyrix develops, distributes and supports PC/Internet-monitoring products for business, education, government and home users.
Considering that corporations, schools and families should know how people use their computers and what they do in the Internet, Spyrix offered user activity control tools at a reasonable price.
Having all services for automated deployment and centralized control, Spyrix products implement recording of different actions including email, chats, instant messages, visited web-sited, search queries, keyboard inputs, running applications, etc

Company Representative

Thumbnail of user anatoliyn1
Spyrix I.
Typically responds within 11 days

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