Paid for the download on wed it is Friday and still nothing. I sent 2 emails, opened a support ticket on their website and even tried the chat, not a single response, NOTHING. Had to file a charge back today. BEWARE, You do not want to give your money away here, this place is not legit and as it turns out they are NOT in the USA as they claim to be. Learned that from my bank doing the charge back.
Hello! Our customers' requests can be processed within 48 hours depending on the difficulty if the issue. In addition, sometimes our replies go to the spam folder. That's why, we strongly recommend our customers to check the spam folder. Note that a refund can be issued only if it doesn't contradict our refund policy. The return&refund policy is availble on our official website.