website thubmnail of Spyic
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Canada
1 review
3 helpful votes
Follow Brent H.
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No refund. Only 50%
September 14, 2021

Brutal! They show screen shots that you can read snapchat conversations but it can only keyboard log what the user types. You have no content of the discussions. Then after asking for a refund they first offer you 50%. Then 80%. I had to make a claim with Mastercard and took 2 months to get my money back

Date of experience: September 14, 2021
Utah
1 review
8 helpful votes
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Complete garbage product. There's no way to install this if the Apple ID has been in place for more than two weeks. You cannot disable two factor authentication more than two weeks after it's initiated. I contacted the company and they have been absolutely worthless in helping me resolve this. Multiple emails requesting my money back and I can't get them to do anything.

Date of experience: April 29, 2021
Alabama
1 review
4 helpful votes
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Horrible customer service. They only email you back in the middle of the night.
Charged my card twice and refused for 2 weeks to give me a refund. Then only would refund half of the subscription price.
I had to call my credit card company.

You cant use it if you have 2 step authentication on the iphone.

I never even got to try it, and they did everything they could to not honor the money back guarantee!

Date of experience: June 25, 2021
South Africa
1 review
0 helpful votes
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Attention
February 17, 2022

After being asked by my cousin, I recently purchased this monitoring app from https :// improvely. Tech/. It was extremely useful and convenient for my family, particularly when it came to monitoring my children's and wife's phone activities and locations. For a one-time fee, I was also able to remotely access their phones and block some malicious apps and websites, in addition to many other features!..

Date of experience: February 17, 2022
Austria
1 review
1 helpful vote
Follow Nandu M.
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They deserve a Negative 5 Stars!
Stay away. Donot purchase this one! Does not work and impossible to get a refund although requested the refund within 15 minutes after purchase!
Was first redirected to Paddle, then after 10 days to Paypal... really very bad! They just try to toss the customer from one entity to another.

Date of experience: July 28, 2021
Texas
1 review
1 helpful vote
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I would literally give this zero stars if I could. I paid for this subscription to use on an iOS device. The website said the device must have 2 factor authentication turned off, bot not to worry because there was multiple ways to do it. Well none of them worked and after spending HOURS on the phone with Apple support, the new updates in place cannot turn it off. So the program is no good to me. I have been emailing support at Spyic - which is terrible customer service for about a week now and they refuse to refund all my money. They are a bunch of scammers. I wouldn't buy their product, even if it worked on Android, knowing they are ripping off others.

Date of experience: July 5, 2021
Texas
1 review
45 helpful votes
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Had technical issues around 2FA. Their tech support says to create a new iCloud going. This is a NO-GO. How can u monitor a device and tell that person to get a new iCloud id?

The worse part is NO REFUNDS - I requested as soon as I got this technical block. So far 14 days now - no money back. I don't recommend them if this is the way they do business. All they advertise is absolutely lies.

Date of experience: September 9, 2021
New Jersey
1 review
0 helpful votes
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Do not purchase
February 15, 2022

Do not purchase this software. Horrible experience. Never got it to work. They apparently do not do their research, 2fa cannot be turned off per Apple.
The website says 60 day refund guarantee, false, they are refusing to give me credit. Stay away from this company

Date of experience: February 15, 2022
Canada
1 review
1 helpful vote
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This spyware only works on older phones. No access to anything on newer phones except text and gps. Takes 24 hours to update info and gps says "private location". You cannot see any social media or WhatsApp. And they do not give you a full refund when you start to mention these problems, they do not give you back your money "60 days back guaranteed" it's lies to keep your money. Also there customer service is the worst! There is someone with a fake name "Betty" taking to you and they just repeat the same thing over and over. Save your money and look for another spyware!

Date of experience: July 2, 2021
Michigan
1 review
1 helpful vote
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Spyic's advertising says that it works with iOS without needing to jailbreak the device. Their instructions say all you need to do is turn off 2-Factor Authentication. Once I bought the software subscription, I discovered that Apple no longer allows this. Spyic's website says you can call and have 2FA turned off. This is not true. I spent $129 on a program, knew within 30 minutes that it was not going to work, requested a refund in less than an hour, and was denied a refund even though the purchase was made based on their misleading advertising.

Date of experience: May 16, 2022
Texas
1 review
0 helpful votes
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Could not turn off two factor authentication. Oh, per the fine print, we take half of your money! No use of product, can't install product, but we still get paid for no product or service. BEWARE PARENTS!

Date of experience: March 2, 2022
Canada
1 review
0 helpful votes
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Couldn't install the app due to 2FA on iCloud account, their workaround is to set up a new id which doesn't work as Apple rep confirmed all accounts require this going forward.

When asked for refund the refuse even though they advertise a 60 day money back guarantee. Avoid this company and their software which doesn't work.

Date of experience: June 4, 2021
Virginia
1 review
0 helpful votes
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SCAM
May 22, 2024

Had to pay for it just to use it. Found out it wasn't going to work within the hour. Asked for a refund. It's been over 48 hours and I have yet to hear anything back from the company. Now I'm out 80 dollars! Ridiculous is what it is! DO NOT PAY FOR THIS SCAM THE WAY I DID!

Date of experience: May 22, 2024
Florida
1 review
0 helpful votes
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I purchased this and tried to get it to work for hours but couldn't. A total hassle to try to get my money back. They use multiple 3rd parties out of China to distribute it. Not a reputable company and horrible customer service.

Date of experience: November 24, 2021
Kenya
1 review
1 helpful vote
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Hi i bought spyic package but finally find you have to install it on target phone which to me ots impossible cause she much far away from this country

Date of experience: June 2, 2021
Canada
1 review
4 helpful votes
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Disappointed in company operations; from install to refund. Initial instructions did not match what my phone interface was displaying that led me to lose faith in their entire product deployment and privacy.
They are based half way around the world. Don't expect a timely back and forth from Customer Service if you live anywhere in North America. I had to really fight with them to get a full refund. Broken English and repetitive scripted answers that don't take into account what you have to say. Complete fabrication of refund policy etc. I did get a full refund, however it took me almost 2 weeks to do so. Therefore good luck.

Date of experience: January 13, 2021
Florida
2 reviews
16 helpful votes
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I made use of this spy app to get deleted messages from my partners phone but it didn't work they only took my money without providing any service to me I had to seek alternative method to get what I wanted

Date of experience: April 2, 2020
Bahrain
1 review
3 helpful votes
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Does not work
August 14, 2020

It worked okay the first day then it stopped working and the technical support people was not helpful at all blaming it on me. The location of the phone appears once every 10 days? So not what they promised. Dont waste your money is not worth it.

Date of experience: August 14, 2020
Canada
2 reviews
6 helpful votes
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Burglars
February 24, 2021

I just wanted to try the application since they were offering 60 day money-back guarantee. They refused to refund after 5 days I claimed for refund. I would not suggest to pay money for their trial use. It seems their revenue coming just from the money they cut from refunds they promise at their site.

Date of experience: February 24, 2021
Nigeria
1 review
3 helpful votes
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Very Useless
February 25, 2021

This is a scam application. I have the target phone with me and I have never been able to track it with my other phone. Just marketing hype with no results. Shame on the developers. I just need my money back

Date of experience: February 25, 2021

Overview

Spyic has a rating of 1.4 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Spyic most frequently mention target phone, customer service and factor authentication. Spyic ranks 50th among Activity Tracker sites.

service
16
value
15
shipping
8
returns
15
quality
14