business logo of SpyFly

SpyFly

Overview

SpyFly has a rating of 4.3 stars from 7,894 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
16
value
22
shipping
7
returns
9
quality
22
This company responds to reviews on average within 4 days
How would you rate SpyFly?
grey star
grey star
grey star
grey star
grey star
New York
1 review
0 helpful votes
Follow Ahmed M.
Unfollow Ahmed M.
Send Message
Share Review
Report Review

I really enjoy using spyfly bcos it gives me the full information i needed to know.

Date of experience: November 18, 2024
Yari C. SpyFly Rep
5 months ago

We appreciate your review.

Germany
3 reviews
15 helpful votes
Follow Louis H.
Unfollow Louis H.
Send Message
Share Review
Report Review

A carefully planned hoax
February 20, 2018

They dont any information that you are looking for. Its a carefully planned tactic that entices people into spending dollar after dollar. By the time you figure out that the information they are providing is inaccurate, you have already spent a few dozen bucks. DONT BUY THIS! I tried xnspy.com after this and they are quite reliable. Theres a support team to help you out and they even have a decent refund policy.

Date of experience: February 20, 2018
Spy F. SpyFly Rep
over a year old

Hello Louis,
We are sorry to hear you had a negative experience with our website. We would be happy to assist you in this issue. One thing that you should be aware of is that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for may not be publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system so it’s possible that your data is not available yet. For some people this is a good thing because negative information might be difficult or impossible to find. It's also possible that someone could have suppressed (had removed) information from being publicly available.
Also, our service is offered on a 7-day trial period and our system only allows one trial per person so you should not have been billed more than $1.00 until the trial period ended. Were you billed $1.00 on multiple occasions? Please call our friendly member support team at 800-831-9235 and we will make sure to resolve this situation to your satisfaction.
Thank you
SpyFly Customer Support Team

Virginia
1 review
0 helpful votes
Follow Carlos R.
Unfollow Carlos R.
Send Message
Share Review
Report Review

Good I don't like surveys that force me to answer questions when.paying for a service

Date of experience: September 11, 2024
Yari C. SpyFly Rep
8 months ago

It's great to hear this type of feedback.

Florida
2 reviews
0 helpful votes
Follow Christine P.
Unfollow Christine P.
Send Message
Share Review
Report Review

Learning a lot about my tenant
March 22, 2020

Learning a lot about my tenant. Had my suspicions but this has proved true. So many stolen identies this woman has! Her son Tyler Higgins steals identies as well! He's only 13 and on his way to being a career criminal.

Date of experience: March 22, 2020
Washington
1 review
0 helpful votes
Follow inga d.
Unfollow inga d.
Send Message
Share Review
Report Review

Tha k you this is a great service!
November 23, 2024

Tha k you this is a great service! Finding lots of info. Have a fantastic day

Date of experience: November 13, 2024
Yari C. SpyFly Rep
5 months ago

Thank you for the feedback.

Arizona
2 reviews
1 helpful vote
Follow Kimberly X.
Unfollow Kimberly X.
Send Message
Share Review
Report Review

I did a background check on a friends boyfriend and he had 3 active warrants and your info. Said there were no warrants. He was arrested last night on those warrants! I also did a background check on myself and you have info. That doesn't even pertain to me! You also have arrests/charges listed 2-4 times of the same charges so it looks like a person was arrested/charged that many times! Email addresses and phone numbers that are completely wrong and never been associated with persons!

Date of experience: August 13, 2023
New Jersey
1 review
0 helpful votes
Follow George G.
Unfollow George G.
Send Message
Share Review
Report Review

I think I've found the person I'd like to cooreponde with. Extremely personal matter for all involved. Would be extremely displeased if your security/any names mentioned in this search were leaked, hacked, or in any other be known to any parties other than myself.

Date of experience: November 6, 2019
Virginia
3 reviews
7 helpful votes
Follow John D.
Unfollow John D.
Send Message
Share Review
Report Review

Whatever they say on the website is a lie. Whoever's thinking to this give this a try, shouldnt! The information available on their website is misleading including the part about free trial? I was charged TWICE. The customer service was pathetic and not at all helpful. Although got my money back, but the whole ordeal was rather tiring to say the least. Chose Xnspy after this and it was a satisfying experience that too, with very good customer support service.

Date of experience: May 18, 2018
Spy F. SpyFly Rep
over a year old

Hello John,
We are sorry to hear you had a negative experience with our website. We would be happy to assist you in this issue. One thing that you should be aware of is that our site offers a free search to determine if the individual being searched is present on our site. Please call our friendly member support team at 800-831-9235 and ask to speak with a supervisor. We will make sure to resolve this situation to your satisfaction.
Thank you
SpyFly Customer Support Team

New York
1 review
0 helpful votes
Follow Deanna E.
Unfollow Deanna E.
Send Message
Share Review
Report Review

This is horrible it's not giving accurate info
October 23, 2023

This is horrible it's not giving accurate info. Robert D Parker lives at 172 laurel drive in Manchester and he currently has a arrest record and dui and its not showing anything. I want my money back this doesn't work.

Date of experience: September 23, 2023
Texas
2 reviews
1 helpful vote
Follow Kara A.
Unfollow Kara A.
Send Message
Share Review
Report Review

I have found a lot more information on this site than I have on any other site. I do wish that there was some way to correct wrong information about yourself and find out how certain things that have nothing to do with you such as people, places, email addresses.

Date of experience: January 2, 2023
California
1 review
2 helpful votes
Follow Ben D.
Unfollow Ben D.
Send Message
Share Review
Report Review

SPYFLY Ain't FREE like the online add says it is. BS.!
Everybody just wants to get your damn Email so they can sell your info. Society & our world has become lazy & dishonest beyond dishonest. It's kinda Sickning. The internet era & all of the flat phones is a complete sickness & a disgusting disease.

Date of experience: February 26, 2020
California
1 review
0 helpful votes
Follow Wilco Y.
Unfollow Wilco Y.
Send Message
Share Review
Report Review

Thank you spy fly for publishing my info. I've been trying to hide from my ex wife who I have a domestic violence restraining order against l, but she was able to locate my by using your website. I thought I was scrubbed, but you made sure my info was public. And for what. The expense of my safety. Thank you

Date of experience: October 8, 2023
Louisiana
2 reviews
3 helpful votes
Follow Carolyn K.
Unfollow Carolyn K.
Send Message
Share Review
Report Review

Misleading and vague
January 29, 2018

Looking myself up, I find I have a criminal record in someone else's name I never heard of.
The employment records say I, my father, my co-workers who worked in state and federal jobs and private businesses are all said to not have had jobs.
Some of the arrest records have garbled numbers or letters on the part to tell what the arrest was for.
Dates of moves into and out of an address are mixed up.
Someone I never heard of was supposedly living at my parents house only they lived in. My stepmother is listed as having lived in my house, which she never did.

Date of experience: January 28, 2018
Spy F. SpyFly Rep
over a year old

Hello Carolyn,
We are sorry to hear you had a negative experience with our website. We would be happy to assist you in this issue. One thing that you should be aware of is that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for may not be publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system so it’s possible that your data is not available yet. For some people this is a good thing because negative information might be difficult or impossible to find. It's also possible that someone could have suppressed (had removed) information from being publicly available.
Please call our friendly member support team at 800-831-9235 and we will make sure to resolve this situation to your satisfaction. If there is any incorrect information listed on our website, we are happy to have it removed.
Thank you
SpyFly Customer Support Team

Illinois
2 reviews
1 helpful vote
Follow Jesus R.
Unfollow Jesus R.
Send Message
Share Review
Report Review

I like it is Good for me to know my information and safety thanks

Date of experience: November 19, 2024
Yari C. SpyFly Rep
5 months ago

Thank you for your review, it's great to hear this type of feedback.

Ohio
1 review
0 helpful votes
Follow India J.
Unfollow India J.
Send Message
Share Review
Report Review

I looked myself up to find a discrepancy
December 21, 2022

I looked myself up to find a discrepancy. I was wondering how to get it removed from my report. I never had a DUI and I have no idea who's email is under my self titled account. We are of no affiliation. Other than that it's quick to download information which is great!

Date of experience: December 21, 2022
Montana
1 review
0 helpful votes
Follow Toni V.
Unfollow Toni V.
Send Message
Share Review
Report Review

This is the best service for locating and doing background checks of people that may be questionable. It is also a valuable tool for tracing members of my family tree and locating possible living relatives.

Date of experience: October 22, 2019
New York
2 reviews
0 helpful votes
Follow Lucie P.
Unfollow Lucie P.
Send Message
Share Review
Report Review

Great info but got confused with how the info is laid out. I didn't realized after pulling reports out that I was researching a relative instead of the person whom I actually wanted. A quick video how the website works would be much appreciated.

Date of experience: June 22, 2020
Arizona
1 review
0 helpful votes
Follow Allan I.
Unfollow Allan I.
Send Message
Share Review
Report Review

I have called and till have issues after talking to your support team. Unable to pull info on individuals including myself. You can't find me, which is BS, I can forward you reports on me going back years.

Date of experience: August 28, 2020
Kelli M. SpyFly Rep
over a year old

Dear Allan Baxter
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
16 helpful votes
Follow Jenniffer B.
Unfollow Jenniffer B.
Send Message
Share Review
Report Review

Ridiculous!
September 4, 2015

They give you a 7 day free trial and when you try to log on to unsubscribe suddenly doesn't recognize your log information and doesn't send the emails to reset it either! All info is outdated and half it not true! Some people that I know have a history don't even show up in the system! Just crazy and wasn't worth the $1 I spent on it!

Date of experience: September 4, 2015
Spy F. SpyFly Rep
over a year old

Hi Jenniffer,
Please reach out to our support team so we can help you resolve this issue. Our team can be reached via email by sending a message to support@spyfly.com or by calling us at 1-800-831-9235 between 5 a.m. to 9 p.m. PST 7 days a week. We appreciate your time and look forward to assisting you.

Maryland
2 reviews
0 helpful votes
Follow Amanda J.
Unfollow Amanda J.
Send Message
Share Review
Report Review

You will find exactly what you are searching for and on the very first time you have attempted it. You definitely want to have spyfly.com as a new tool for your arsenal of tools for many different types of searches. Thank you spyfly.com! I love ya

Date of experience: February 13, 2023