SpyFly has a rating of 4.3 stars from 7,894 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.
The info is out dated with no documentation of any recent activities that I know there was a guilty plea and time served. Outdated phone numbers... very little is any RECENT activity was accurate or made mention of...
Background check is not accurate. Not reliable. It's a waste of my time and money. To further acknowledge companies fault as well as my opinion that u claim matters. I would like a refund please and thank you
I used this site to see why my license is suspended, it doesn't have any information about me other than what you can see of Facebook. It also shows people I dont know as people I'm friends with. Dont use this site it's a scam.
Dear Kody Young,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
I signed up for a temporary account to look up information on my ex-boyfriend, who I believe is a threat to me and they had little useful info on him.
I know w/o a doubt he's got a criminal record - at least one (not counting traffic tickets) but the details were not on Spy Fly's website.
I would not recommend this website to anyone. Much of their information is useless and outdated. And they had NO criminal records on my ex!
Dear Diana Manwaring,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Some pretty public records are missing from most of the searches I've done. Arrests mainly. That are easily Googled. So I don't know why they wouldn't be in a background check that you pay for. Not great.
IF there's a phone # for a person you're looking for- they'll have it here. The only thing I don't like is not being able to update my own information or make changes to what is incorrect. Spyfly webmaster? Can you reply?! (Thanx in advance).
Used it for a few days now. Use it to get whatever information I can on my uncle who passed away last week. Nobody had seen him in 10 years. Last week Out of nowhere He showed up on my granddaughters doorstep. Went and layed down on the couch told her to call me and let me know he was there. 2 hours later he was dead. Only have 4 stars because I was expecting more from the search. Even for a 7 day trial period. Kinda vague. Just enough to keep u interested. Maybe the pay version offers more.
SpyFly still isn't able to update info. - the newest "current address" is not really updated - just the same as it was previously since about mid Dec. When it stopped updating. It states "current" but it's still old information. I will be canceling my membership in a few weeks if not corrected.
So far everything I checked out was spot on except for some of the phone. Numbers are a little off or old but everything else is just making sure everybody's good and it was all perfect and it seems enough to manage and maneuver right through this site
When an arrest takes place I dont understand the word Circuit in the field it is in. It need to say the county or city and state. Im checking yall out though. I am presently with Truthfinder but there has been too much information on people they are not reporting to us who pay for the service.
Almost everyone I try to search by number will not come up. I've tried multiple active Twitter handles & it says it couldn't find anything. Needs much improvement on actual being able to work when you're trying to find someone.
It's been great with criminal record stuff but it would be better if it was at least up to date with 2019! Also I looked myself up and some of the things where wrong in my report! With a little more use of the app I'm might give you five stars! I hope you all have an unbelievablely great day!
The information is so not even good. There's missing things all through on everyone I looked into including me. My current address is listed as 1 i lived at more then 7yrs ago. People's criminal records are missing convictions. My sisters are all listed as possible acquaintances
Dear Victor
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Very good very good very good very good very good very good very good
Thank you for leaving us this review.
I spoke with Melanie over the phone only to cancel my account with SpyFly. I was only canceling because I only needed the site for one day, and was using their $1 7-day trial to look at my own records. I had questions, and she went above and beyond to answer them. On top of all that, she had a great attitude, pleasant voice, and respect for the customer. I can only imagine some of the calls she must receive considering it is SpyFly, but she treated me like I was VIP from start to finish. If anyone is looking for a wonderful phone personality, hire her and give her a raise immediately! I never write reviews, but with this recent experience, I insisted.
Chris
I'm enjoying the avenue it's really informative however some of the information is incorrect and not current. Also I do not understand why nobody's arrests are showing up. Otherwise I'm really enjoying it.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.
This app has the WoW factor! Access to more information that's accurate! Easy to use, has extra info you need to find out if your neighbor is a weirdo or your bfs work clients are women! Lol can't hide from this app and I'm not on the blocked list here. Paralegal, investigative, or factual history is right here. Ty spyfly!
You liking it seems to be liking essential information arrest records things like in that nature bank accounts things that you would be looking for and they don't seem to either they've missed it in their search when I searched myself I have two felonies and neither one of them was marked down so you have room for improvement
Search myself not all details are there most of the important ones are definitely not there which kind of sucks but for the most part I have to say up until about five years ago that's how accurate it is
Good app, but I need to enter middle names. We also need to link right to relatives and associates files. After inputting data some people are inaccessible. Yet, there their. We just can't get to them. Linking the data to the name using maybe SQL... either way linking the data together would be exceptional.
Answer: Hi Kelly, Thank you for your question. We would be happy to assist you with locating an individual on our website. Our friendly member support team is available from 5:00 AM - 9:00 PM (PST). One thing that you should be aware of is that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for may not be publicly available. So, even if you are positive that something occurred, its not guaranteed that the information has been digitally archived correctly by the court system so its possible that your data is not available yet. For some people this is a good thing because negative information might be difficult or impossible to find. It's also possible that someone could have suppressed (had removed) information from being publicly available. Thanks again and please let us know if there is anything else we can do to assist. Spyfly Member Support Team
Answer: Hello Wallace, Thank you for your question, you can run a search on a website to see if the individual you are looking for is available before registration but registration must occur prior to viewing the detailed report. Thanks Spyfly Member Support Team
Answer: Hello Elizabeth, We are sorry to hear you are having trouble logging into the website, we would be happy to assist you on this matter. Please call us 7 days a week from 5 a.m. to 9 p.m. at 1-800-831-9235 or send us an email to support@spyfly.com and we can reset your password for you and confirm you are able to access your account. If for some reason a representative or a supervisor is not available, simply leave us a detailed message and we will get back to you as soon as possible. We thank you for the opportunity to resolve this situation to your satisfaction.
Answer: Hello A. G., We are sorry you are experiencing these difficulties and would be happy to help you with this issue. Please call us 7 days a week from 5 a.m. to 9 p.m. at 1-800-831-9235 and any one of our friendly member support reps will be happy to assist you. If for some reason a representative is not available, simply leave us a detailed message and we will get back to you as soon as possible. Thank You
Dear Heidi Zimmerman,
Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
"Protect What Matters Most"