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SpyFly

Overview

SpyFly has a rating of 4.3 stars from 7,894 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
16
value
22
shipping
7
returns
9
quality
22
This company responds to reviews on average within 4 days
How would you rate SpyFly?
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Florida
1 review
0 helpful votes
Follow Debbie J.
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Great, absolutely informative and accurate
November 10, 2024

Great, absolutely informative and accurate. Great Great Great Great accurate accurate accurate. Helps answer questions that need answers

Date of experience: October 31, 2024
Yari C. SpyFly Rep
6 months ago

Thank you for the feedback.

Oregon
1 review
0 helpful votes
Follow Talia F.
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I've been able to inform myself about who I am talking to online to keep myself safe and better understand my personal history as well.

Date of experience: November 2, 2024
Yari C. SpyFly Rep
6 months ago

Thank you for your review, it's great to hear this type of feedback.

Missouri
1 review
4 helpful votes
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Horrible experience
February 20, 2019

I signed up for spy fly paid the dollar spyfly took it upon themselves to go into my account after cancelling my subscription and still money that has still yet to be returned I do do recommend this website to anyone they steal out of your account without your authorization

Date of experience: February 20, 2019
Ohio
1 review
1 helpful vote
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Everything you pulled up on my record is the same thing my 15-year-old could find on a basic google search. No info on a driver's license or vehicle registration. The 2 most important things that a lawful person has. I have had the same driver's license for 50 years. Seems to me you are just supplying basic info that a google search can do. And not any true searches yet you make believe you are doing a complete and thorough search and charge money for such service.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 8, 2020
Kelli M. SpyFly Rep
over a year old

Dear Jim Flemming,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

West Virginia
1 review
0 helpful votes
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This site is very easy to navigate and is very quick with results. However, I was slightly disappointed that each person's report is quite thorough until around mid way and then almost every category is blank saying that no info could be found.

Date of experience: October 28, 2019
California
2 reviews
0 helpful votes
Follow DeLisa U.
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The information I received was so limited and nothing pertinent. The info that was received I can actually google from internet. Also I have encountered two or three different individuals on one selected report. I actual located the individual I had searched for mix in another individual's report, with same name, different ethnicity and birthdate. The Individuals I searched all erroneous reports, it is inaccurate, incomplete, lacking any pertinent information. I'm so glad it was just a trial for the reports are erroneous, dismal at most.

Date of experience: June 4, 2023
Texas
1 review
0 helpful votes
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Awesome
May 20, 2020

Awesome. Rarely do you get this much good and valid information when you're paying so little. I cannot believe you much information they had on girls looking for very happy and I've only gotten started

Date of experience: May 20, 2020
Texas
1 review
0 helpful votes
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Stop interrupting me every 30 seconds asking to rate you. I liked it until you asked me 5x in sixty seconds if I like it. Stop

Date of experience: November 10, 2024
Yari C. SpyFly Rep
6 months ago

Our goal is to achieve customer satisfaction for all our members and apologize if you did not have a good experience.

California
1 review
1 helpful vote
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I'm trying to locate classmates for a class reunion and so far the majority of the info found is rather sparse. For example, none of the people I've looked up have any employment history, or any driver's licenses notes, and places lived only goes back to the 80's or 90's. This seems rather basic, something that could be located on any credit history. No sure why this is, I'm trying to get info to be able to identify if I've got the right person.

Date of experience: September 1, 2020
Kelli M. SpyFly Rep
over a year old

Dear Alexis Genung

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Florida
1 review
0 helpful votes
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It's a very nice website It's provides what I need but only sometimes stop working but it's very okay for what u need

Date of experience: October 30, 2024
Yari C. SpyFly Rep
6 months ago

We appreciate your feedback.

North Carolina
1 review
0 helpful votes
Follow Tammie K.
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I've seen charges applied on me that never happened from way back when I was in high school, letting me know someone was writing worthless checks in my name before I even had a license or a job or bank account. Identity theft from over 30 years ago I never knew about

Date of experience: July 10, 2021
Alabama
1 review
0 helpful votes
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I started this for a specific person Tay has assisted me and almost killed a friend, I wanted to know their criminal history however, it shows they have none at all. I already know for a fact of certain charges and warrants. So why would it not show their records? Just saying this is not worth to keep each month!

Date of experience: February 11, 2023
Michigan
1 review
0 helpful votes
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Every search only shows the individuals known family members. No other information is showed. Not worth it.

Date of experience: October 30, 2024
Yari C. SpyFly Rep
6 months ago

We are sorry to hear this feedback; we attempted to reach out to you at the number we had on file but were unsuccessful. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction

Michigan
1 review
0 helpful votes
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Great app love to use it
November 28, 2024

Great app love to use it. Will refer to anyone. Been using for three years

Date of experience: November 18, 2024
Yari C. SpyFly Rep
5 months ago

Thank you for your review, it's great to hear this type of feedback.

Colorado
1 review
0 helpful votes
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Your addresses are often incorrect as the town where a street address is located is not correct. This misinformation causes a problem in that any search of this name provides false leads to neighbor listings, incorrect residence listings, and many other false findings for the searcher. I can verify this as the person searched is my father.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 10, 2019
Kelli M. SpyFly Rep
over a year old

Please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

In case you weren’t aware, Spyfly is the internet’s most complete background check service making it fast, easy and safe for people to find and learn the truth about anyone. We aggregate billions of public records into a single, easy to use interface and manage this information with cutting edge technology.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.

You can also run targeted searches to find out if there are sex offenders living near your loved ones. You can create a 5 mile protection zone around your home, empowering you to monitor sex offender activity in your neighborhood and up to 3 other locations anywhere in the country where your family or loved ones spend time. We then send immediate email alerts when a new sex offender registers within any of your monitoring zones.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
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A caregiver ended up robbing my in-laws and tried blaming my husband and me. All it took was one little search to show her 7 plus counts of theft and repeated accounts of shoplifting to prove without a doubt who did what.

Date of experience: February 17, 2022
Michigan
2 reviews
12 helpful votes
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It's a bad joke. Even with the $1 for a free week. I have ran background checks on people I know have a criminal history and carry concealed weapons permit and all results came back clean. This site has all information wrong.

Date of experience: March 20, 2015
Spy F. SpyFly Rep
over a year old

Hi, Sara. Thanks for your comment. Please be aware that our site does include billions of data elements, so if there is information missing, it just means the data may not be publicly available. We hope this addresses your concern. If you have any questions, please call us at 1-800-831-9235 between 5 a.m. to 9 p.m. PST 7 days a week and we will be happy to assist you. Thank you

Texas
1 review
0 helpful votes
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Love have had for years
March 21, 2021

Love have had for years. Only complaint is a lot of the time doesn't find person however another similar web site finds it. Just saying. Most of the time I love and phone staff is excellent. Has always helped me quickly over phone to correct my problem. Love site love staff. Kimberly Rodriguez *******842

Date of experience: March 21, 2021
California
1 review
0 helpful votes
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Great site!
November 23, 2024

Great site! I am not let down by any of the features this site has to offer

Date of experience: November 13, 2024
Yari C. SpyFly Rep
5 months ago

It's great to hear this type of feedback.

Michigan
2 reviews
0 helpful votes
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Just starting
December 2, 2024

Just starting. Curious about my wife's infidelity. I'm all tore up inside!

Date of experience: November 22, 2024
Yari C. SpyFly Rep
5 months ago

We appreciate your feedback.