SpyFly has a rating of 4.2 stars from 7,881 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.
So far so good just wish it was more accurate on update
I like it that I can look someone up without them knowing.
BEST site I have come across. Shows things no other site does!
Easy to used. Gives you all the info about you available online
It's going great. It's very informative and I believe to be accurate.
Information on here is old not updated. Not worth keeping the membership
Dear Eric Alpeter,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
I cannot get into my account and can't get anyone to respond.
Hi Brenda. Please reach out to our support team so we can help you gain access to your membership. Our team can be reached via email by sending a message to support@spyfly.com or by calling us at 1-800-831-9235 between 5 a.m. to 9 p.m. PST 7 days a week. We appreciate your time and look forward to assisting you.
Everything's right on point I would refer this to anybody buy fly and just fly it fly
I love it. I believe it can be a little more accurate with the present information though
This is not up to date not happy want my money back
Dear Kelly johnson,
A refund of 2.96 was applied to your credit card on 12/10/2021 9:38 AM. Depending on how your bank processes these refunds, it may take between 2- 5 business days for this refund to appear in your bank account.
We sincerely hope that this refund has resolved this matter to your satisfaction.
The SpyFly Team
If you have any questions regarding our policies or your membership, please email us at support@spyfly.com or call us at 1-800-831-9235 and any of our helpful team members would be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
Great so far. I was curious to know where my grand-daughter was.
Most accurate ive seen yet out of all the others ive tried
No arrest dates and inaccurate. I also have a gun license and it says that I dont
Great I learned a lot of what I didn't know or expect
Very interesting stuff and fast with the search. So far so good.
Answer: Hi Kelly, Thank you for your question. We would be happy to assist you with locating an individual on our website. Our friendly member support team is available from 5:00 AM - 9:00 PM (PST). One thing that you should be aware of is that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for may not be publicly available. So, even if you are positive that something occurred, its not guaranteed that the information has been digitally archived correctly by the court system so its possible that your data is not available yet. For some people this is a good thing because negative information might be difficult or impossible to find. It's also possible that someone could have suppressed (had removed) information from being publicly available. Thanks again and please let us know if there is anything else we can do to assist. Spyfly Member Support Team
Answer: Hello Wallace, Thank you for your question, you can run a search on a website to see if the individual you are looking for is available before registration but registration must occur prior to viewing the detailed report. Thanks Spyfly Member Support Team
Answer: Hello Elizabeth, We are sorry to hear you are having trouble logging into the website, we would be happy to assist you on this matter. Please call us 7 days a week from 5 a.m. to 9 p.m. at 1-800-831-9235 or send us an email to support@spyfly.com and we can reset your password for you and confirm you are able to access your account. If for some reason a representative or a supervisor is not available, simply leave us a detailed message and we will get back to you as soon as possible. We thank you for the opportunity to resolve this situation to your satisfaction.
Answer: Hello A. G., We are sorry you are experiencing these difficulties and would be happy to help you with this issue. Please call us 7 days a week from 5 a.m. to 9 p.m. at 1-800-831-9235 and any one of our friendly member support reps will be happy to assist you. If for some reason a representative is not available, simply leave us a detailed message and we will get back to you as soon as possible. Thank You
Dear Blake,
We received your message and we cancelled your account so you will not be billed any further from this company. We sincerely apologize about your experience with SpyFly and we wish to resolve this matter immediately. Please contact our helpful member support team at 800-831-9235 from 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. We are happy to discuss refund options and other potential solutions to make sure you are completely satisfied with the resolution of your membership but we need to speak with you to resolve this matter further. If you don't reach a live representative please leave a message and one of our helpful team members will contact you back as soon as possible. Have a great day and continue protecting what matters most.
The SpyFly Support Team
"Protect What Matters Most"