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SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,881 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

This company responds to reviews on average within 5 days
How would you rate SpyFly?
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California
1 review
0 helpful votes
Follow Brooke Z.
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So far so good just wish it was more accurate on update

Date of experience: September 16, 2020
Indiana
1 review
0 helpful votes
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I like it that I can look someone up without them knowing.

Date of experience: November 17, 2021
Texas
1 review
0 helpful votes
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BEST site I have come across
November 9, 2019

BEST site I have come across. Shows things no other site does!

Date of experience: November 9, 2019
California
1 review
0 helpful votes
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Easy to used
February 16, 2021

Easy to used. Gives you all the info about you available online

Date of experience: February 16, 2021
Ohio
1 review
0 helpful votes
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The site erroneously told me my membership was cancelled and then charged me the next month anyway.

Date of experience: March 18, 2022
Kelli M. SpyFly Rep
over a year old

Dear Blake,

We received your message and we cancelled your account so you will not be billed any further from this company. We sincerely apologize about your experience with SpyFly and we wish to resolve this matter immediately. Please contact our helpful member support team at 800-831-9235 from 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. We are happy to discuss refund options and other potential solutions to make sure you are completely satisfied with the resolution of your membership but we need to speak with you to resolve this matter further. If you don't reach a live representative please leave a message and one of our helpful team members will contact you back as soon as possible. Have a great day and continue protecting what matters most.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
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Almost excellent, but i needed a complete birth date and i only got the month and year.

Date of experience: June 8, 2020
Alabama
1 review
0 helpful votes
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It's going great
September 21, 2020

It's going great. It's very informative and I believe to be accurate.

Date of experience: September 21, 2020
Texas
1 review
0 helpful votes
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Not as accurate as i would like but it is very useful.

Date of experience: April 2, 2021
North Carolina
1 review
0 helpful votes
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Information on here is old not updated
February 1, 2020

Information on here is old not updated. Not worth keeping the membership

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2020
Kelli M. SpyFly Rep
over a year old

Dear Eric Alpeter,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Minnesota
1 review
0 helpful votes
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A very easy to use site, and a great source of information!

Date of experience: June 30, 2023
Illinois
1 review
0 helpful votes
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Great app i found out so many things i needed to know.

Date of experience: July 31, 2021
South Carolina
1 review
9 helpful votes
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Annoying
September 14, 2015

I cannot get into my account and can't get anyone to respond.

Date of experience: September 14, 2015
Spy F. SpyFly Rep
over a year old

Hi Brenda. Please reach out to our support team so we can help you gain access to your membership. Our team can be reached via email by sending a message to support@spyfly.com or by calling us at 1-800-831-9235 between 5 a.m. to 9 p.m. PST 7 days a week. We appreciate your time and look forward to assisting you.

Florida
1 review
0 helpful votes
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Everything's right on point I would refer this to anybody buy fly and just fly it fly

Date of experience: December 8, 2020
Texas
1 review
0 helpful votes
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I love it
June 12, 2022

I love it. I believe it can be a little more accurate with the present information though

Date of experience: June 12, 2022
Florida
1 review
0 helpful votes
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This is not up to date not happy want my money back

Date of experience: December 10, 2021
Kelli M. SpyFly Rep
over a year old

Dear Kelly johnson,

A refund of 2.96 was applied to your credit card on 12/10/2021 9:38 AM. Depending on how your bank processes these refunds, it may take between 2- 5 business days for this refund to appear in your bank account.

We sincerely hope that this refund has resolved this matter to your satisfaction.

The SpyFly Team

If you have any questions regarding our policies or your membership, please email us at support@spyfly.com or call us at 1-800-831-9235 and any of our helpful team members would be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Wisconsin
1 review
0 helpful votes
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Great so far
January 8, 2020

Great so far. I was curious to know where my grand-daughter was.

Date of experience: January 8, 2020
California
1 review
0 helpful votes
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Most accurate ive seen yet out of all the others ive tried

Date of experience: January 22, 2021
Florida
1 review
0 helpful votes
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No arrest dates and inaccurate
June 19, 2022

No arrest dates and inaccurate. I also have a gun license and it says that I dont

Date of experience: May 20, 2022
Texas
1 review
0 helpful votes
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Great I learned a lot of what I didn't know or expect

Date of experience: February 27, 2022
California
1 review
0 helpful votes
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Very interesting stuff and fast with the search
January 8, 2022

Very interesting stuff and fast with the search. So far so good.

Date of experience: January 8, 2022