business logo of SpyFly

SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,881 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

This company responds to reviews on average within 5 days
How would you rate SpyFly?
grey star
grey star
grey star
grey star
grey star
Nevada
1 review
0 helpful votes
Follow Richard F.
Unfollow Richard F.
Send Message
Share Review
Report Review

Lousy info: outdated addresses, no drivers license info for any of my inquiries.

Date of experience: November 24, 2020
Kelli M. SpyFly Rep
over a year old

Dear Richard Dwan,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Georgia
1 review
0 helpful votes
Follow Linda Q.
Unfollow Linda Q.
Send Message
Share Review
Report Review

Some data looks wrong based on date of birth and age of arrests

Date of experience: March 14, 2021
Kelli M. SpyFly Rep
over a year old

Dear Linda,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Delaware
3 reviews
0 helpful votes
Follow steve c.
Unfollow steve c.
Send Message
Share Review
Report Review

Not giving dates for phone numbers
August 10, 2020

Not giving dates for phone numbers. Some people are deceased and not noted.

Date of experience: July 11, 2020
Kelli M. SpyFly Rep
over a year old

Dear Steven,

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

Florida
1 review
0 helpful votes
Follow Jamie K.
Unfollow Jamie K.
Send Message
Share Review
Report Review

Great information although sometime it's not the most current and is lacking information.

Date of experience: June 24, 2021
California
1 review
0 helpful votes
Follow Andrea B.
Unfollow Andrea B.
Send Message
Share Review
Report Review

I'm finding the information that I need
May 23, 2021

I'm finding the information that I need. It's a little out of date, but it it's working out.

Date of experience: May 23, 2021
Texas
2 reviews
0 helpful votes
Follow Candace W.
Unfollow Candace W.
Send Message
Share Review
Report Review

Genuinely a better database than others
November 16, 2021

Genuinely a better database than others. Easy to cancel as well. A good price for a trial period.

Date of experience: November 16, 2021
Ohio
1 review
0 helpful votes
Follow Debra A.
Unfollow Debra A.
Send Message
Share Review
Report Review

This is my tablet but I my iPhone it won't let me look up everything why is that

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 24, 2019
District of Columbia
1 review
0 helpful votes
Follow Jasmine C.
Unfollow Jasmine C.
Send Message
Share Review
Report Review

I am finding friends and acquaintances from years ago... but I wish I could video chat on here

Date of experience: February 15, 2021
Georgia
1 review
0 helpful votes
Follow Kay Q.
Unfollow Kay Q.
Send Message
Share Review
Report Review

So far the people I've looked up that have positive records have shown no records at all whatsoever

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 15, 2019
Kelli M. SpyFly Rep
over a year old


We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Virginia
1 review
0 helpful votes
Follow Cathy O.
Unfollow Cathy O.
Send Message
Share Review
Report Review

So far so good had a problem being able to find a different person but got through it.

Date of experience: June 21, 2020
Missouri
1 review
0 helpful votes
Follow Brad I.
Unfollow Brad I.
Send Message
Share Review
Report Review

Address are out of date and wrong
May 11, 2023

Address are out of date and wrong. Emails are missing none people are not seperate from family etc.

Date of experience: April 11, 2023
Pennsylvania
1 review
0 helpful votes
Follow Linda D.
Unfollow Linda D.
Send Message
Share Review
Report Review

I am trying to learn how to use your
App and my phone. Cannot rate my experience yet.

Date of experience: April 18, 2021
Tennessee
1 review
0 helpful votes
Follow Walter X.
Unfollow Walter X.
Send Message
Share Review
Report Review

I was able to find out info about myself that I didn't even know was in my records that 's not true

Date of experience: November 11, 2019
Utah
1 review
0 helpful votes
Follow Debra L.
Unfollow Debra L.
Send Message
Share Review
Report Review

It would be much better if you guys would quit bugging me for my ratings and let me look it up damn

Date of experience: November 29, 2019
North Dakota
1 review
0 helpful votes
Follow Seth H.
Unfollow Seth H.
Send Message
Share Review
Report Review

This is a very essential app that's almost essential for today's society

Date of experience: January 2, 2024
Jason O. SpyFly Rep
over a year old

We appreciate your feedback; we hope the comments reflect an overall positive experience.

Texas
1 review
0 helpful votes
Follow Christina G.
Unfollow Christina G.
Send Message
Share Review
Report Review

I like it but it doesn't have an option of sending you (via email) a copy of anything you look up.

Date of experience: March 30, 2020
California
1 review
0 helpful votes
Follow Shane W.
Unfollow Shane W.
Send Message
Share Review
Report Review

Information is detailed, however does not show SS information or tax records?

Date of experience: August 22, 2020
Illinois
1 review
0 helpful votes
Follow Jennifer X.
Unfollow Jennifer X.
Send Message
Share Review
Report Review

I love this app
May 30, 2023

I love this app. It has been my go to for as long as I can remember.

Date of experience: May 30, 2023
Illinois
2 reviews
0 helpful votes
Follow cassandra j.
Unfollow cassandra j.
Send Message
Share Review
Report Review

I love knowing what's going on with me and my love one's

Date of experience: May 29, 2020
Wisconsin
1 review
0 helpful votes
Follow DENNIS G.
Unfollow DENNIS G.
Send Message
Share Review
Report Review

Not the information i was looking for., i already knew this info

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 22, 2019