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SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
17
value
23
shipping
8
returns
10
quality
23
This company responds to reviews on average within 5 days
How would you rate SpyFly?
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Massachusetts
1 review
1 helpful vote
Follow Kevin W.
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It says you show all but I know what the person I'm looking ups background is. It's not on here. I don't care, I'm lookibg for my friend who I believe needs some help.

Date of experience: February 29, 2020
Nebraska
1 review
0 helpful votes
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It's helped me find so many people I've been looking for but never quite got the names right. Also helped me figure out who's been calling and texting me. This app is amazing.

Date of experience: December 8, 2022
California
1 review
0 helpful votes
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Are you kidding me?
December 28, 2019

Are you kidding me? There is ZERO information here! I know this person has arrests and freaking driver's license but not even THAT information is here! What a waste of time and money!

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 28, 2019
Kelli M. SpyFly Rep
over a year old


We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Ohio
1 review
0 helpful votes
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I've had two accounts now
January 30, 2021

I've had two accounts now. I closed the first account because I no longer required the service. But truth is, I ended up needing it more than I thought. It's reliable and valuable.

Date of experience: January 30, 2021
New York
1 review
0 helpful votes
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Quick and accurate and does what it says
May 26, 2024

Quick and accurate and does what it says. Om in a different situation full of people with alias. This led me to the right route

Date of experience: May 16, 2024
Yari C. SpyFly Rep
11 months ago

Thank you for the 5-star review.

North Carolina
1 review
0 helpful votes
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Your site is not giving true information
August 20, 2021

Your site is not giving true information. I pulled my own name up and it had like 17 charges listed. And other family members. This site is fraudulent.

Date of experience: August 20, 2021
Tennessee
1 review
0 helpful votes
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Worth the money for sure
July 1, 2019

Very helpful info though the accuracy could be improved upon in some cases. Still the vast majority was accurate a so helpful. Absolutely worth the money it costs.

Date of experience: June 28, 2019
California
1 review
0 helpful votes
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So far it stopped at phone numbers u made it sound like numbers he is calling. It's not and I have no social data. So it doesn't tell me mush I don't know. Big let down.

Date of experience: November 15, 2020
Kelli M. SpyFly Rep
over a year old

Dear Donna Cole,

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

Colorado
1 review
0 helpful votes
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It's pretty accurate
June 24, 2024

It's pretty accurate. Theres some errors in information. Overall, most informative people search engines tried previously.

Date of experience: June 14, 2024
Yari C. SpyFly Rep
11 months ago

We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.

Virginia
1 review
0 helpful votes
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I know James Daniel Wallace has been arrested in Mountain City, TN 2 or 3 times or more in 2019. Also that the Feds have him now, and there is nothing in this record about this. Why?

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 8, 2019
California
1 review
0 helpful votes
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This service seems to be somewhat decent at basic checks, but some of the older addresses and dates do not seem to be all that accurate. Otherwise, it is a decent service.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 9, 2019
Ohio
1 review
0 helpful votes
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I looked up Kevin Sealscott
April 10, 2021

I looked up Kevin Sealscott. There are several of my addresses down on his report saying he had lived there. He never lived with me. Now he lives at 212 S. High Street, Lafayette, OH *******

Date of experience: March 11, 2021
Kelli M. SpyFly Rep
over a year old

Dear Diane,

Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that there is information missing or inaccurate, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

As our company is not the source of this information, we are not able to change or modify it in anyway. If you would like to correct information, please contact your local public record's office, county clerk, or the court system in your area to update your records.

Please note every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”

California
1 review
0 helpful votes
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Maybe I can be able to find my family here, those I have not seen since I was a child of 8 yrs old, I dont even know what theyre features must look like and I miss them soo much I would like to have the chance to see them at least one more time and let them know that no matter what differences our parents had, i love them because they are my family even though they never counted me as part of the family

Date of experience: April 17, 2020
Arkansas
1 review
0 helpful votes
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Good
November 8, 2019

Good. What happens when someone gets a DUI and fights it? Is there any way to keep if from coming across your site?

I'm looking to see if my ex wife's DUI arrest shows up and I can't find it.

Date of experience: November 8, 2019
Wisconsin
1 review
0 helpful votes
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In my background check you listed 5-6 items as a criminal record that were my husbands, not mine. Your company needs to make sure you are pulling only for that individual we are searching for!

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 22, 2019
Pennsylvania
1 review
0 helpful votes
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I'm and to check records before renting rooms in my home. More info on jobs works be helpful, but I appreciate the criminal records and financial info.

Date of experience: August 27, 2023
Illinois
1 review
0 helpful votes
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We searched on ourselves and other relatives and found wrong purchase of property dates, wrongs (very low) assessed valuations and no employment history, no driver licenses etc.

Date of experience: August 30, 2022
California
1 review
0 helpful votes
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It's good
July 6, 2020

It's good. I need some information about Raymond Lee, age 81, Los Angeles, CA. You indicated this person was deceased. When did you get this information from?

Date of experience: July 6, 2020
Ohio
1 review
0 helpful votes
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I am about to cancel my subscription due to inaccurate information. I clearly know this person has a long criminal record and in particular that is what I am looking for

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 11, 2019
Kelli M. SpyFly Rep
over a year old

Dear Cobra Hobson,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
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The social doesn't work
September 30, 2020

The social doesn't work. Different pay apps have way more information, nothing works on spyfly. I have retrieved NO new information on anybody not even myself! My own information is wrong

Date of experience: August 27, 2020