Spokeo has a rating of 2.6 stars from 1,349 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Spokeo most frequently mention phone number, credit card, and customer service problems. Spokeo ranks 155th among People Search sites.
This company responds to reviews on average within 3 days
It's easy to find out whether or not you have a legit person at the other end of the number when I have the ability to search every number that isn't in my contact list. I've been able to get information pertaining to any number that texts or calls and therefore I know whether or not it's a real person at the other end of a line and that is what I need to combat all the fakes and spam.
I purchased a free trial in order to find some information on a specific person I know well. The site advertises thorough "deep diving" searches that will shock you by the information they will present to you. Spokeo's "deep diving searches" couldn't even find the last 2 addresses this person was registered at. Nor could they even find their Facebook page which you can find from a SIMPLE GOOGLE SEARCH. Total waste of time, Spokeo is stealing consumer's money.
Its help to give you an idea and basic info to see who you dealing with or what they are, most of the time and sacrified.
Tip for consumers:
should not not charge anything else more than the 0.95 cent
I wanted to find an old friend, we have reconnected and catching up! Thank you! I would recommend it!
Dear Valued Customer,
Thank you for the kind words and the 4-star rating! We are glad to hear that Spokeo worked out for you. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
I went on here to get information on scammers. Was very useful in this regard. I can recommend it. OK
Hello Steven:
Thank you so much for the kind words and the 4-star rating.
We are so very happy to hear that Spokeo works out for you and is able to assist you with your searching needs. Thank you again for using our site and giving us a try!
Thanks!
Although I don't love paying for the service, it has been very helpful to identify scammers. I've used it multiple times successfully.
Hello Cynthia! Thank you very much for the kind words and 4-star rating! We are extremely glad to hear that Spokeo has worked out for you. Thank you again for using our site and giving us a try!
Once you figure out how to use it it's a walk in the park. The app is a bit slow but that could be from my side of things all in all. It worked great.
Tip for consumers:
Make sure you have all the information on what or who before you start
Hi there, Justin,
Thanks for the very, kind words and 4-star rating!
We are very glad to hear that Spokeo worked out for you. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
I was really impressed on the size the the database but I do wish that they would give more job records and photos. Other than that it works well for everything else.
Hello Osten:
Thank you so much for the kind words and the 4-star rating.
We are so very happy to hear that Spokeo works out for you and is able to assist you with your searching needs. Thank you again for using our site and giving us a try!
Thanks!
Fast and easy and I would recommend your service to my friends. I've used other sites to look up. But they bait and switch. Start out with one price and before you know it the he pice went up $15.00 dollars or more cause they keep adding on for this and for that, YADA YADA YADA!
Tip for consumers:
Simple and easy to follow
Hello Brian:
Thank you so much for the kind words and the 5-star rating.
We are so very happy to hear that Spokeo works out for you and is able to assist you with your searching needs. Thank you again for using our site and giving us a try!
Thanks!
I only tried the 3 day membership an it was good. But if you really want to know everything you need to pay for a subscription.
Dear Jennifer,
Thank you for the kind words and the 4-star rating! We are glad to hear that Spokeo worked out for you. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
When I emailed them they responded in a timely manner. The product I requested was very useful thank you Cathryn morash
Dear Cathryn,
Thank you for the kind words and the 4-star rating! We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you swiftly. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
In general spokeo meets my needs. I guess it is a replacement for people search. I miss the old white pages as it wa simpler but this does give more info.
Dear Olive,
Thank you for the kind words and the 4-star rating!
We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
My experience using spokeo has been pretty easy to do. I found what I was looking for and even more I didn't know to look for!
Dear Jason:
Thank you so much for the kind words and the 4-star rating.
We are so very happy to hear that Spokeo works out for you and is able to assist you with your searching needs. Thank you again for using our site and giving us a try!
Thanks!
Updated my CC information, got results in a couple of mouse clicks--no problems using your service.:-)
Dear John,
Thank you for the kind words and 4-star rating! We are glad to hear that Spokeo worked out for you and was able to assist you with all of your needs. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
We use Spokeo several times per month to confirm addresses, telephone numbers and email addresses and, for about $25/mo, think it is a great value. We do not always find what we need, but have not found an occasion where we were able to find information elsewhere that was unavailable on Spokeo./. We like it.
Dear Kevin,
Thank you for the kind words and 4-star rating! We are glad to hear that Spokeo worked out for you and was able to assist you with all of your needs. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
I kinda like Spokeo. I kinda have a good feeling about them. I feel their heart, is in the right place
Hi there, Christopher,
Thank you for the very, kind words and 5-star rating!
We are very glad to hear that Spokeo worked out for you. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
I found most of the info I was looking for and when I needed help spokeo support team is second to none. Very pleased with those guys.
Dear Granger,
Thank you for the kind words and the 5-star rating! We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you with all your needs. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
I was quickly able to download and generate a potential volunteer report.
The option for one time and not monthly fees was also invaluable.
Reliable and affordable.
Angela
Tip for consumers:
Quick and affordable for hiring managers!
Dear A C,
Thank you for the kind words and 4-star rating! We are glad to hear that Spokeo worked out for you and was able to assist you with all of your needs. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
The report was very thorough and it was not expensive. It list the person's family affiliation, telephone numbers and other information to contact the person you are looking for.
Dear Eugennie,
Thank you for the kind words and the 4-star rating!
We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
I signed up to use this app and found that the info was a bit outdated. I canceled the trial and thought that was the end of it. To my surprise my bank was billed for another month. I thought about letting it go, but decided to write to customer service. I was shocked to the point of disbelief when I received a reply stating the funds would be returned to my account and the trial was canceled and I would not be billed again,, along with a sincere apogy for what happened. THREE days later the money was back in my account. If I need to search again, I will diffinitely try Spokeo again for the fact that they listened and responded
Dear Karen,
Thank you for the kind words and the 4-star rating!
We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
Spokeo does give information about occasional phone numbers. I myself found that I had Too many telemarketers and Spam calls for the app to handle.
Tip for consumers:
Basic information
Dear Shauna,
Thank you for the kind words and 4-star rating! We are glad to hear that Spokeo worked out for you. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
Just another way to find someone!
It doesn't matter who your looking for
This site will help you.
Good luck!
Tip for consumers:
Quick & Easy
Dear Stanley,
Thank you for the kind words and the 4-star rating! We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
This is a great service to find some basic information about a person you are interested in. I would highly recommend using it.
Tip for consumers:
Great information that can be used to help you know more about a person you are interested in.
Dear Brian,
Thank you very much for the kind words and 4-star rating! We are extremely glad to hear that Spokeo has worked out for you. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
I have really valued Spokeo's assistance, esp when rooting out Craigslist scammers as we are now trying to buy a grand piano and there are really shady people out there
Hi Kate:
Thank you for the kind words and the 4-star rating!
We are glad to hear that Spokeo worked out for you and was able to assist you completely with your search needs. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
I am keeping my Fingers crossed that it will do as it states securing your identity, bc the cost is up there! I Will be updating my rating after using it for awhile. Most likely within 30 day free trial.
Tip for consumers:
It is costly, but priceless to keep your identity safe and secure! That is, if they do what they state they can and will do for all that hard earned money!!
Dear Kristin,
Thank you for the kind words and the 4-star rating! We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
I have to admit, I wasn't to keen on the reviews that are on Trustpilot about Spokeo.
There were many negative feedbacks that made me slightly worried about the Spokeo customer service which I am delighted to announce there was no need for me to be worried after all.
I emailed customer service on Monday the 30th of May to request a refund and wasn't expecting a quick response nor a refund at all.
To my surprise, by the following evening (31st of May) I had an email from PayPal stating I've been refunded by Spokeo despite there being negative feedback about Spokeo being a scam and also that they refuse to refund, which isn't true at all.
Based on my own experience, the customer service was quick, the refund wasn't an issue and was quickly paid to me and also, their service is generally okay for someone if they live in the USA. I'm from the UK so there weren't really a great deal of information available for my searches, but I can guarantee, if you are from USA, you'll be more satisfied than myself.
Tip for consumers:
It would have been helpful if I had known that Spokeo's search results mainly are results of those who are from the USA. I am from the United Kingdom and searched those from the United Kingdom, too, which didn't really satisfy me with no results returned.
Overall, its customer service is above aboard, fast response. If you are requesting to be refunded, that also is quickly paid back.
Take no notice of the negative reviews on Trustpilot, I honestly can vouch that it's not bad at all.
Dear Laura,
Thank you for the kind words and the 4-star rating!
We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
Spokeo is helpful in finding someone or can put you on the right track, and for the most part, if you're checking a phone number, the service will let you know if it's a highly probably spam number or not.
Hi there,
Thanks for the very, kind words and 4-star rating!
We are very glad to hear that Spokeo worked out for you. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
People search engine and free white pages finds phone, address, email, and photos. Find people by name, email, address, and phone for free.
Hi there, Sukanya,
Thank you for the kind words and the 4-star rating!
We are glad to hear that Spokeo worked out for you and was able to assist you completely with your search needs. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care