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The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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I've used SpoiledChild since 2022. This is my experience. I used SpoiledChild faithfully for two years. The compliments I received about my skin were amazing. For whatever reason I stopped and so did the compliments. I saw a huge difference in my skin, my gut health change and my energy level. Needless to say, I'm back. I will forever be a SpoiledChild!
I've purchased with this company a few times. I do love the quality of the products. And placing a order is smooth. But when it comes to customer service that's a problem. You don't actually get to speak with anyone. It's all done through emails. And hard to get anything accomplished.
I liked the shopping experience but the marketing push to buy as many products or subscribe to them was a bit off putting. The prices are also high.
Thank you for your feedback! We’re glad you enjoyed the shopping experience. We appreciate your thoughts on the promotional messaging and pricing; we’ll take them into account as we continue to improve.
I love this company I have tried many of their hair serums with good results and just ordered the multi vitamin and apple cider vitamins. Can't wait to see what it can do for my digestion, skin, and hair.
Thank you for sharing! We’re thrilled to hear you’ve enjoyed our hair serums and that you’re excited to try the Multi-Vitamin and Apple Cider Vinegar Probiotics. We can’t wait for you to experience all the benefits for your digestion, skin, and hair — and we truly appreciate you being part of the SpoiledChild community! 💛
Me ha ayudado mucho en mis rutina diaria y tiene un sabor muy rico
Thank you for your feedback! We’re glad it’s been helpful in your daily routine and that you enjoy the taste. 💜
It was easy to answer the questions n I'm thrilled to see some results!
Thank you for sharing! We’re so happy to hear the questions were easy and that you’re already seeing results. 💜
I love the spoiled child product have been using it for months. However the website is misleading and keeps suggestive selling items. This site has caused numerous bank fraud alerts due to continued additional charging, due to so many attempted authorizations in one day I have had to change my credit card 3 times. There is no customer service line where you can actually talk to someone, all you get back on the chat line is automated AI generated responses that don't resolve anything. Seriously not sure if the product is worth the hassle.
I received an email saying that it was delivered but I didn't receive my order. I didn't receive my tracking number either so I was not able to tracking my order, so far has been a disappointed experience.
The brainchild tool kept recommending only supplements so I had to go through all the serums to find one for me. Overall the ordering experience was easy enough.
Thanks for your feedback. 💜 We’re glad the ordering process was easy enough! We hear you about SpoiledBrain focusing on supplements. We’ll take this into account as we continue improving recommendations for all our products.
No sé qué decir si todavía no lo pruebo pero estoy intensada en probarlo
Thank you for sharing! 💖 We’re excited for you to try it and can’t wait to hear what you think once you do. 🌟
Great taste of Pineapple. Took my body a while to adapt but now I feel great. My hair is stronger and grows faster as well as my fingers nails and toe nails
We’re so glad you love the pineapple flavor and that your body has adjusted well! 🌟 It’s wonderful to hear your hair and nails are thriving. Thank you for sharing your experience! 💖
The process of picking the perfect item was awesome, I did receive help since I was a bit indecisive and I really loved that. Will definitely order again and can't wait to use what I ordered to provide my honest review
We’re so happy to hear you enjoyed the process of finding your perfect item! 💖 We love helping our SpoiledChild fans and can’t wait for you to try your order. Thank you for sharing. We look forward to your review! 🌟
It was good but don't like the pushy antics at the end trying to get me to buy more products
Thank you for your feedback! 💖 We’re glad you enjoyed your experience overall and truly appreciate your honesty. We’ll share your thoughts with our team as we work to make the checkout process as comfortable and pressure-free as possible.
I enjoyed your product when I was buying it from Amazon but they started raising the prices on it because they knew that I liked it. This is one reason why I don't like giving reviews like this. But I hate to say it. Your product works when I don't have it. I know it. I feel it. So besides all the deals that you gave me, I'm happy with the products that you make. Thank you
Thanks for your review. We value our customers' feedback and will use it to improve moving forward! We’re so happy to be part of your routine. We appreciate your support!
You stole my money. I tried cancelling since may17th. I was told I had no order number n then I did. I've written several emails n I you notice I did not receive product n the I found out some else took it and got it back n now I can return this crap. I will tell others not to trust their orders n be careful because they take ur money.
I enjoy every drop of the liquid collagen from Spoiled Child. It is a phenomenon and the best of its kind that literally boosts the system gives glow to skin and makes you feel your best immediately. It tastes great easy to consume and fun to experience the best mood you can have daily. It is totally worth the hype. I wish it came in bigger bottles.
Wow, thank you for such an amazing review! We’re so happy to hear that our E27 liquid collagen is boosting your glow and mood every day. Your enthusiasm means the world to us! We’ll definitely keep your wish for bigger bottles in mind. 💛
I was able to find all the information I needed about this product.
That’s great to hear! 😊 If you have any other questions down the line, feel free to reach out. We’re always here to help!
I wanted to try added collagen to see if it would plump my vertebrae discs and relieve some pain. Not only have I relieved 99% of my neck and upper back vertebra pain, but this has helped my knees and other joints, my skin looks great (everyone says I look like my daughters sister!), plus I lost 25 lbs in about 2 months with out the saggy skin. As an Esthetician and former Trizepetide user- I have recommended product to multiple clients plus friends and family!
Thank you for sharing your amazing results! We're so happy to hear how much relief and improvement you've experienced. It means a lot coming from an esthetician, and we truly appreciate you recommending us to others. Thanks for being part of the SpoiledChild community! 💙
I only ordered the e27 collagen pineapple 🍍 and the apple cider probiotics and it was supposed to be only a hundred and twelve dollars and yall charged me an extra 37.00$ + 47.00$ extra and I want my money put back on my card immediately please thank you and I had a promo code for 20$ off of my purchase and it said I could put it in at the checkout time and there was no writing for that at checkout I mean no where to apply it so I got cheated on that too I want my 85.00$ that yall cheated me put back on my card immediately please. That's not fair and I really wanted to do business with yall. Please fix this issue thanks Tressa Price
Declined my card but still charged it. Approved it. So it charged my card twice.
Answer: It doesn't! They charge you the full price before trial starts.
We’re so happy to have you back! And even happier to hear how much of a difference SpoiledChild made for your skin, energy, and overall wellness. Your story is a beautiful reminder of why we do what we do. We love having you in our capsule crew 💛