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SpoiledChild

Overview

SpoiledChild has a rating of 3.2 stars from 798 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpoiledChild most frequently mention liquid collagen, hair mask and mango flavor. SpoiledChild ranks 11th among Beauty Products sites.

service
213
value
190
shipping
187
returns
150
quality
161
This company responds to reviews on average within 1 day
+132
How would you rate SpoiledChild?
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California
1 review
0 helpful votes
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Too soon to tell
March 12, 2025

I received the product on February 15th and started taking one tbsp in the morning and one at night. Here's the problem, there was only two weeks worth of product in the bottle. The instructions say results occur in 4 to six weeks. I am already out of product. My second shipment is delayed. I cannot give my opinion at this time.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 2, 2025
California
1 review
0 helpful votes
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First trial order= FREE?
March 9, 2025

I saw your advertisement on IG for a free trial with guarantee- then when I ordered product I was brought into other add ons and subscription before trying to get a discount.

The trial was supposed to be free. The s/h was only supposed to be charged. Then I was charged more than the discounted price for my first trial request.
Please advise

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 27, 2025
Virginia
1 review
0 helpful votes
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Hello, I just received my Spoiled Child E27 Collagen and J29 gummies, and I am really excited! The flavors of both products are really good, not too sweet and easily dilutable in water for the collagen. I hope to give a great update in about 30-45 days!

Date of experience: March 22, 2025
Melissa M. SpoiledChild Rep
4 weeks ago

We’re so glad to hear you’re excited about your E27 Collagen and J29 gummies! It’s great to know that you’re enjoying the flavors and finding them easy to use. We can’t wait to hear your update in the next 30-45 days!

Arkansas
1 review
0 helpful votes
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A little aggressive
April 16, 2025

I ordered this to try, but was disappointed in the aggressive selling by the company. But if it taste good and fulfills the promise.,,

Date of experience: April 6, 2025
Tennessee
1 review
0 helpful votes
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Order Process
March 1, 2025

The order process was very easy and the site easy to navigate. However, I did int like the transaction/payment process. After selecting no to auto ship, you will be asked several times before completing the purchase. The specific part of doing a one time purchase, but before and after you pay, there are options you have to select to finish. Example, another product pops up with auto ship or skip, after completing payment. So if you don't select the right prompt, you will have signed up for that item to be on auto ship. I had to do this 4 times after completing the purchase. Overall it would have been 5 stars, if I didn't have to navigate through these numerous steps, at the end of the transaction.

Date of experience: February 19, 2025
Melissa M. SpoiledChild Rep
2 months ago

Thank you for your feedback! We’re glad you found the site easy to navigate but apologize for the confusion during the checkout process. We’ll work on improving the payment and auto-ship prompts to make it more seamless. If you need any assistance, feel free to reach out. We appreciate your input!

Canada
1 review
0 helpful votes
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They say free trial they charge me $161.12 for the product that I didn't even order.
For a bottle of collagen
A gummy's and they send me a jar of hair mask they charged me for that first $60 I quickly send them my email that they charge me $60. I don't even want that mask. Can you not send it cancel that order they refund me $55 and then they charge me again for those three products. I have been trying the collagen liquid for 21 days. I haven't seen any results, but I was

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 26, 2025
Florida
1 review
1 helpful vote
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Ridiculously Ridiculous
March 4, 2025

I ordered my product on January 5 and still have not received it. But then you tried to charge me and ship an auto refill product. How can you send a refill and I haven't received the original bottle. Very disappointing

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 22, 2025
Melissa M. SpoiledChild Rep
1 week ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out

South Dakota
1 review
0 helpful votes
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Just ordered
March 3, 2025

I can't say much about the product because I haven't received it yet but I am hopeful. However. When ordering, it said if I signed up for the subscription, shipping was free and you got a discount. There was no discount and I was charged shipping. They need to figure that out.

Date of experience: February 21, 2025
Melissa M. SpoiledChild Rep
2 months ago

Thank you for your feedback! We understand your concern, and we appreciate you bringing this to our attention. Please note that the discount will apply to your future subscription orders moving forward. If you have any further questions or need assistance, feel free to reach out - we're happy to help!

New York
1 review
0 helpful votes
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Pineapple flavor collagen
March 7, 2025

I purchased the pineapple flavor. The product itself is an excellent supplement when it comes to consuming collagen on a daily base. However, the taste of the pineapple is so artificial. I wish the pineapple taste could be a bit more subtle and the price is a bit pricy. Overall, I will have to finish the bottle, in order to find out if my joint, nails, hair will do its magic, just like what the ad says.

Date of experience: February 25, 2025
Melissa M. SpoiledChild Rep
2 months ago

Thank you for your honest feedback! We're glad to hear you appreciate the benefits of our collagen supplement. We understand that taste preferences can vary, and we appreciate your thoughts on the pineapple flavor - your input helps us improve! As for results, consistency is key, and we hope you start noticing positive changes soon. If you have any questions along the way, we're here to help!

Nebraska
1 review
0 helpful votes
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Updating order not easy
April 1, 2025

I don't know how but an add on order processed and I did not want it too. I also can not find a way to cancel this. Also I realized the flavor was incorrect and i cannot cancel or update.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 22, 2025
Canada
1 review
0 helpful votes
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I DONT WANT AUTO REFILLS! I want to try first
March 7, 2025

I just got my order form email to me and it says that I am on a auto refill. There's nowhere to say that I don't want an auto refill. Or boxes to check off on. I want to buy it once. And once only! If I do get an auto refill I will cancel it.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 25, 2025
New York
1 review
0 helpful votes
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I do not like that after you take quiz then decide try before you buy you are bombarded with questions to either subscribe or add other products. Someone not aware might click these things not wanting them. I also am being sent collagen that wasn't even recommended.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 17, 2025
Melissa M. SpoiledChild Rep
1 week ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out

Florida
1 review
0 helpful votes
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My Review
March 12, 2025

I just wanted to make a purchase, so I could try your product but I couldn't get out of your Maze to make the purchase. I was giving this site one more chance to try and purchase, long story short it took 3 times to get it done. I hope the Product is well worth me trying 3 times. Roxann

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 2, 2025
Macao
1 review
5 helpful votes
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Kim
February 25, 2025

I am very frustrated with spoiled child. My first order I approved 1 order for $95. When I looked at my credit card there were 5 more orders totally $200+. There is not a support number to call. I am just expected to wait for an email at there convenience to get this matter resolved. Very frustrating. Not sure this is the right company for me due to trust issues with their website and lack of support to correct their errors.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 15, 2025
Melissa M. SpoiledChild Rep
1 week ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out

California
1 review
0 helpful votes
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Easy to use site
April 26, 2025

Sure was very easy to use with great recommendations. Product is on its way and I love that I can try before you buy.

Date of experience: April 16, 2025
Melissa M. SpoiledChild Rep
5 days ago

Thanks so much for your kind words! We're thrilled to hear the process was easy and that you enjoyed the recommendations. We hope you love the product, and we’re glad you appreciate the try-before-you-buy option! 💛

California
1 review
0 helpful votes
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Terrible and still waiting
March 21, 2025

Supposed to receive my order a week ago. Still nothing. Save your money! Would give zero stars if I was allowed. Shouldn't advertise if you can't fulfill orders.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 11, 2025
Georgia
1 review
0 helpful votes
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Hate the website and upsellig
March 23, 2025

Product was recommende want to try it almost did not buy due to extreme upselling,did not like the website. Accidently ordered one upsell cuz it was similar to what I was trying to buy. May cancel monthly product we'll see not a good start

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 13, 2025
New Hampshire
1 review
0 helpful votes
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20% or not
March 4, 2025

I feel like I was on it several times and the % off just changed. 10% off if you chose the subscription initially but 20% off if you chose no subscription and changed it to a subscription right before your final purchase - however you total price remained at full price. It was not smooth. I am looking forward to trying the products and am hoping for the wow!

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 22, 2025
California
1 review
1 helpful vote
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Be Careful of Add on Items
February 25, 2025

As I was attempting to place an order, pop ups were coming through one after another with offers for add on products.
Be careful, if you accidentally click, you will be charged with a summary or a chance to review order.

Date of experience: February 15, 2025
Melissa M. SpoiledChild Rep
1 week ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out

Canada
1 review
1 helpful vote
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Not happy
February 28, 2025

I clicked on order one bottle and now I have two orders one for $58 and one for 85. No I want to cancel. I just want one bottle of the collagen. Can someone reach out to me or look at my order and cancel one my credit card has been charged, but I am going to make sure it's taken off, if you guys don't do it do it. This is why I don't like ordering online.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 18, 2025
Melissa M. SpoiledChild Rep
1 week ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out