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SpoiledChild

Overview

SpoiledChild has a rating of 3.2 stars from 798 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpoiledChild most frequently mention liquid collagen, hair mask and mango flavor. SpoiledChild ranks 11th among Beauty Products sites.

service
213
value
190
shipping
187
returns
150
quality
161
This company responds to reviews on average within 1 day
+132
How would you rate SpoiledChild?
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Canada
1 review
1 helpful vote
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Not happy
February 28, 2025

I clicked on order one bottle and now I have two orders one for $58 and one for 85. No I want to cancel. I just want one bottle of the collagen. Can someone reach out to me or look at my order and cancel one my credit card has been charged, but I am going to make sure it's taken off, if you guys don't do it do it. This is why I don't like ordering online.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 18, 2025
Melissa M. SpoiledChild Rep
1 week ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out

Arizona
1 review
0 helpful votes
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Just ordered on line
March 2, 2025

HORRIFIC. Navigating your website is impossible. I thought I was getting a TRY FOR FREE for a shipping fee of $5.45 and now you're charging me full price and Im signed up for a monthly bottle and I don't even know if I like it or not. You need to be ore honest. I get your online offers 15x a day - every other offer I receive is from you and now I've been deceived by your poorly designed or rather brilliant website that tricks people into believing one offer and receiving another. Shame on you.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 20, 2025
Melissa M. SpoiledChild Rep
1 week ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out

Arizona
1 review
0 helpful votes
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XCELLENT SpoiledChild!
March 9, 2025

From the start just ordering to receiving my product everything was handled in a professional and extremely easy process… Just received my product, tried it, and I could feel instantly it was penetrating easily into my skin… I can hardly wait for a a little timet o pass to see the results!

Date of experience: February 27, 2025
Melissa M. SpoiledChild Rep
2 months ago

Thank you for sharing your experience! 💛 We're so happy to hear that the ordering process was smooth and professional. It’s amazing that you’re already feeling the product working - great things are ahead! ✨ Keep us posted on your results, and enjoy your skincare journey! 😊

California
1 review
0 helpful votes
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Life changing
April 26, 2025

I have being taken it for 2 months and has really change my life I have lost weight and my skin has been looking very Illuminated I really Recommend it.

Date of experience: April 16, 2025
Melissa M. SpoiledChild Rep
5 days ago

Wow, thank you so much for sharing this! We’re absolutely thrilled to hear about your progress. That’s incredible! So glad it’s made a difference in your journey. Keep it up, and thanks again for the recommendation! 💪✨

Canada
1 review
0 helpful votes
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Unreliable
March 17, 2025

This is the second time I've tried to order the same product. Unfortunately Spoiledchild is batting two for two, both times there has been an issue with delivery. How is this possible? Is this normal for their company? Does every one experience these issues? When I don't receive the products, I have to contact them and request they advise the status of my order, they tell me it couldn't be delivered or there was a problem with the delivery, and ask me if they would like them to send a replacement order or if I prefer a refund. Out of frustration I request a refund and have to contact them daily after the 10 days they claim my money will be returned to me. If I didn't pay attention to my accounts, I doubt I would ever receive my money back. It is very frustrating dealing with them and extremely disappointing as their Marketing is so good you want to try their products. I placed my order January 22, they offered a they offered a refund February 24 and it's March 7. I haven't received my refund. I received an email today with a snapshot $115 was deposited to my account, no name no proof of who this money was returned to which I didn't receive and I paid $33.49 and $164.88 for the products so why would they return $115? Anyway, I recommend you proceed with caution when you're ordering from these people.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 7, 2025
California
1 review
0 helpful votes
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TAPJOY offer
February 27, 2025

I purchased the apple cider gummy's, the collagen and hair growth liquid. I made the purchase to receive TAPJOY rewards to be received usually within an hour after purchase. It said you must make a review to receive reward which I did right after my purchase which is funny since I don't even have the product yet to review. Here it is now about 18 hours and I still haven't received the reward. It doesn't really make me feel good knowing my purchase was for a subscription auto renewal. Most of the reviews either hadn't received it yet or just tried it saying it tasted good. I will post another review after I have used their products long enough to say if they work or not.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 17, 2025
Melissa M. SpoiledChild Rep
1 week ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out

North Carolina
1 review
0 helpful votes
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I enjoyed shopping on your website!
February 27, 2025

I really enjoyed the experience I had shopping with Spoiled Child. I enjoyed taking the quiz and finding the right products for my skin, hair, and nails. I can't wait to get the products and start this new experience!

Date of experience: February 17, 2025
Melissa M. SpoiledChild Rep
2 months ago

Thank you for your kind words! We're so glad you enjoyed the quiz and found the perfect products for your skin, hair, and nails. We can’t wait for you to start your journey with us - hope you love your new products! 😊

Washington
1 review
0 helpful votes
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Seems like a scam
February 25, 2025

I signed up for the subscription, then it asks would I like another bottle. I said okay. Didn't see my complete order until after I was charged, then I have 3 bottles...wtf. There is nowhere to cancel the order. Absolutely terrible for consumers. Will report to the better business bureau for shady selling practices.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 15, 2025
Melissa M. SpoiledChild Rep
1 week ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out

New York
1 review
0 helpful votes
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It was OK. It just made me a little jittery maybe because I have high blood pressure. It definitely made me feel like I wasn't hungry and a little more energy

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 19, 2025
Canada
1 review
0 helpful votes
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Great service
February 22, 2025

Service seems great with the ability to ask questions in real time. However, I am still not sure if I am buying in Canadian or USD, and that is important to me as it can change the price significantly. That is the only thing I would say could be improved.

Date of experience: February 12, 2025
Melissa M. SpoiledChild Rep
2 months ago

Thank you for your feedback! We're glad you’re enjoying the real-time support. We understand how important currency clarity is, and we want to assure you that all prices are charged in Canadian dollars. If you have any further questions, feel free to reach out—we’re happy to help!

Illinois
1 review
1 helpful vote
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Outstanding Customer Service
February 18, 2025

This was my first time ordering from Spoiled Child and I am thoroughly impressed by their customer service. I received personal emails regarding my order and delivery. When my delivery was delayed, through no fault of their own, they sent me a coupon code for future use. I love the products I ordered and will absolutely be a repeat customer.

Date of experience: February 8, 2025
Melissa M. SpoiledChild Rep
2 months ago

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and that you're loving your products. We always strive to go the extra mile for our customers, and your support means the world to us. We can't wait to have you as a repeat customer! 💙✨

Nevada
1 review
0 helpful votes
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Only signed up for diamonds in game app
February 25, 2025

Please cancel this subscription if i do not receive the diamonds/double diamonds as per Design home game app, the only reason why i signed up! Please send diamonds. If you cannot do this do not charge my card and cancel the subscription

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 15, 2025
Melissa M. SpoiledChild Rep
1 week ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out

Illinois
1 review
0 helpful votes
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Initial Order Process
March 12, 2025

I am excited to start your product. However, my four-star rating reflects the overwhelming pressure to buy additional items. The end of the purchasing process was quite negative.

Date of experience: March 2, 2025
Melissa M. SpoiledChild Rep
2 months ago

We’re so excited for you to start using our product! 😊 We truly appreciate your feedback and understand how important a smooth purchasing experience is. Your input helps us improve, and we’ll be sure to take it into consideration. Thank you for giving us a try!

California
1 review
0 helpful votes
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Ordering the product was very easy.
April 14, 2025

May I please change my order?
I would prefer the mango flavor over pineapple.
Thank you.

Date of experience: April 4, 2025
Melissa M. SpoiledChild Rep
2 weeks ago

Hi! Thanks for reaching out! Please contact our customer support team at hello@spoiledchild. Com as soon as possible, and they’ll be happy to assist you.

California
1 review
6 helpful votes
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I placed an order for one bottle of collagen to try before you buy. I was charged 6.99 for that. Somehow now you have me in for having 3 orders and charged me for all of them. I tried to cancel as soon as I got the confirmation email but there is no option. Worse experience I've ever had with ordering something online and I order all of the time. It's manipulative that there is no option to cancel BEFORE it's even shipped. You think people will won't want to deal with the return so they'll keep it. Now I have to go through the process of returning things I didn't order. Horrible site

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 6, 2025
Melissa M. SpoiledChild Rep
1 month ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Washington
1 review
0 helpful votes
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Superduper
April 27, 2025

The ordering process was quick and efficient. I was so excited I forgot to look for the ETA? Thank you excited for this product!

Date of experience: April 17, 2025
Melissa M. SpoiledChild Rep
4 days ago

Thanks for the great feedback! Your tracking info will be sent soon with the ETA. We’re excited for you to try the product!

Illinois
1 review
0 helpful votes
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Spray bottle for hair
March 14, 2025

I like the product a lot but had a lot of trouble with spray bottle Sometimes it would work but most of the time I had to really work on it that made me think about not ordering it again

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 4, 2025
Washington
1 review
2 helpful votes
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Aggressive sales
February 14, 2025

The upselling started the minute I signed up. I do think the product might work; it isn't going to with in 30 days… with any collagen. The bottle totally sucks. There is syrup drips within a few uses and requires a wet paper towel after each use. I was given a free travel size code, which didn't work.

Date of experience: February 4, 2025
California
1 review
4 helpful votes
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Too Many Additional Offers
February 17, 2025

After easily ordering the product I was not allowed to complete my order until I confirmed or denied at least 8 other offers... this was very annoying as I was finished ordering and just wanted my confirmation.

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 6, 2025
Melissa M. SpoiledChild Rep
1 month ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Arizona
1 review
0 helpful votes
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New
April 14, 2025

So far, so good. I just ordered. But it was very easy and they very helpful.

Date of experience: April 4, 2025
Melissa M. SpoiledChild Rep
2 weeks ago

Thank you for your kind words! We’re so glad the ordering process was easy and that our team was helpful. We can’t wait for you to try the product - let us know how it goes!