website thubmnail of Splash Wines

Splash Wines

How would you rate Splash Wines?
grey star
grey star
grey star
grey star
grey star
Texas
1 review
16 helpful votes
Follow Caleb L.
Unfollow Caleb L.
Send Message
Share Review
Report Review

I bought a case of wine, as I have from many companies over the years, and these were the cheapest $2 screw cap wines, and tasted horrible. It's the first time I've ever felt completely ripped off when buying wine online. I got far less than what I paid for. They are scamming people left & right, and their customer service is horrible.

Date of experience: July 2, 2020
Texas
3 reviews
22 helpful votes
Follow Lisa B.
Unfollow Lisa B.
Send Message
Share Review
Report Review

I have tried this company 2 times and I won't ever use them again. The customer service is terrible. The wine tastes awful and I waited almost 2 months to get my shipment the first time. I thought maybe it was just a bad time because of Covid so I thought I would try it again. It's now over a month since I placed my order and still nothing. I tried to contact customer service the same... nothing. They were sure quick to take my money though. Don't bother with this company.

Date of experience: June 13, 2020
Kansas
5 reviews
29 helpful votes
Follow Larry S.
Unfollow Larry S.
Send Message
Share Review
Report Review

Bait and switch?
September 28, 2018

I ordered a 15-bottle "Connoiseur Collection" through Groupon. Of the 15 bottles I received, only four were as listed in the ad, the other 11 were substitutes. I contacted Splash Wines customer service and was told that because they buy from small wineries, they are often out of stock and have to substitute. Interestingly, they are still listing the original package on Groupon as of today 9/28/18.

Date of experience: September 28, 2018
Pennsylvania
1 review
0 helpful votes
Follow Scott at GameOnGrafix g.
Unfollow Scott at GameOnGrafix g.
Send Message
Share Review
Report Review

There is no way to use their splash cash. The site is so annoying. I tried to support, but they seem to be aware of the issue, but offered no solution

Date of experience: February 18, 2024
New Jersey
1 review
6 helpful votes
Follow Me W.
Unfollow Me W.
Send Message
Share Review
Report Review

Young wines
September 29, 2020

Great value since where can I buy $5 bottle of wine. The higher price package are definitely better, but keep in mind the wine is 2019 vintage. The most expensive package has mix of older and younger wines and those are better tasting wines!

Date of experience: September 28, 2020
Nevada
1 review
3 helpful votes
Follow Vincent U.
Unfollow Vincent U.
Send Message
Share Review
Report Review

I've been using Splash Wines since 2016. My wife and I enjoy their wine so much, we finally got a subscription for red wines last year. We love the variety and have never had a bad bottle. I find myself getting excited around the first of the month because I want to see what new wines we'll be trying. (It's like a wino's Christmas) :). One time we received a few bottles of white wine in an order. I called customer service and they refunded the bottles on the spot, no questions asked. I highly recommend Splash to anyone who enjoys sampling a variety of new wines.

Date of experience: September 30, 2020
Maryland
2 reviews
2 helpful votes
Follow Pete M.
Unfollow Pete M.
Send Message
Share Review
Report Review

Splash Wine Review
October 4, 2020

I am so happy that I found this site to purchase wines from. I don't normally purchase very high-end bottles, but rather everyday table wine that is of good quality at a reasonable price. Something you can just sit around and enjoy. Or to enjoy a nice glass of wine or to share at dinner. I have an Angela Pinot Noir at the bottom of this review and it is extremely good. They also have the best customer service people who are always willing to help. I've belonged to several wine clubs before and I have always found them to be burdensome after a while. I can finally say I found one! Plus there's no membership to join if you don't want to, but I did become a Founder member so I could get Splash Cash at higher rate, which over the past (almost 2)years has allowed me to get two free cases. Sign up just to get the email specials and try some. You'll be glad you did.
Pete M.

Date of experience: October 3, 2020
Pennsylvania
1 review
0 helpful votes
Follow KC D.
Unfollow KC D.
Send Message
Share Review
Report Review

Living in Pennsylvania obtaining wine during the extremely long state store shutdown became a real challenge. A friend referred us to Splash Wines. Ordered several cases during the shutdown and received delivery within two weeks. Continued to order from them as the wine is good and certainly less costly than buying locally, and they deliver it right to the house!

Now I ordered on Sunday night and UPS was here with the delivery on Tuesday. It doesn't get much better than that. Everyone's taste in wine is different and some we find to be "Okay" while others we find to be "Outstanding." We keep track of what we really like and have ordered an entire case of one of those.

They have a terrific guarantee so if there is something you really don't like they will credit those bottles.

Date of experience: October 1, 2020
Virginia
2 reviews
1 helpful vote
Follow Nancy L.
Unfollow Nancy L.
Send Message
Share Review
Report Review

My husband and I are founding members of Splash Wines and have always been excited to receive our shipments. In all the orders we have only had one bottle of wine that we did not like and they immediately gave us a credit on our next shipment. There are real people to talk with if you do have a problem or a question. We never buy wines anywhere else since we became Splash customers. They are wonderful... and so are the wines!

Date of experience: October 1, 2020
Florida
1 review
1 helpful vote
Follow Jennifer N.
Unfollow Jennifer N.
Send Message
Share Review
Report Review

Great deals, big selection
September 30, 2020

I have been ordering from Splash wines for years. They have wines from all regions with great reviews and great prices. They have specials where you can just order a box of mixed wine and not worry about having bad one since you. Their delivery is super fast within a couple of days. Their packaging is really good as well. Highly recommend.

Date of experience: September 30, 2020
Indiana
1 review
0 helpful votes
Follow Grant D.
Unfollow Grant D.
Send Message
Share Review
Report Review

My wife and I drink Cab almost exclusively, so finding a wine club/subscription that doesn't have lots of wines we don't want was hard. I've now ordered the Premium Cab box 4 or 5 times, all of which we enjoy. Saves us money vs. buying wine locally, and we get better wines! When we tried a variety box, we had one wine we really didn't enjoy, but Splash quickly refunded us for those two bottles! Great customer service, and used the credit toward our next case. In total we've had the Premium Cabs, Memorial Day Vineyard Reds, Most Expensive Case reds, Cyber Monday Red pack, and Hunt for October Reds. Highly recommended!

Date of experience: October 1, 2020
Illinois
1 review
3 helpful votes
Follow Mike O.
Unfollow Mike O.
Send Message
Share Review
Report Review

Best Wine Club Ever
October 2, 2020

I have been a member of Splash Wines for 3 years now and they provide the best wines at an outstanding price. The customer service team is great and it is like Christmas opening up each new box of wines. I have experienced wines from around the world that I would have never known about just shopping at the local store. Plus, I am able to fill my wine cellar at a fraction of the cost. Thank You Splash Wines!

Date of experience: October 1, 2020
Michigan
1 review
0 helpful votes
Follow Theresa W.
Unfollow Theresa W.
Send Message
Share Review
Report Review

Fantastic Wines
October 4, 2020

An exceptional wine delivery service. Many fantastic wines to choose from at great prices. Satisfaction guaranteed. Have been a customer for years. They don't currently deliver to Michigan but do to Florida - good thing we are snow birds.

Date of experience: October 3, 2020
California
1 review
0 helpful votes
Follow Rick O.
Unfollow Rick O.
Send Message
Share Review
Report Review

Honest and fair
September 30, 2020

This is an excellent company that stands by its offerings. If you don't like a wine they send, they'll give you full credit, period, no argument needed. I started with their low end wines but now order mostly their higher quality choices (cellar quality, they call it), and have been consistently pleased. Haven't asked for a refund in years!

Date of experience: September 30, 2020
Illinois
1 review
2 helpful votes
Follow Sarah W.
Unfollow Sarah W.
Send Message
Share Review
Report Review

Cheers!
September 30, 2020

I have been a Founder member for several years and have recently become a subscribe and save member. Splash has the absolute BEST customer service of any online source I've shopped (it's a high number too)! Furthermore, the product is fabulous! They select them and only offer them if they like them. I have both automatic and optional subscriptions but I've done the order when I want for 4-5 years without issue! Raise a glass and cheers to the best! Splash!

Date of experience: September 30, 2020
North Carolina
1 review
0 helpful votes
Follow Gary C.
Unfollow Gary C.
Send Message
Share Review
Report Review

I have been buying from Splash Wines for several years, and I have never been disappointed with the quality of their wines or their friendly and thoughtful customer service. Besides keeping my wine rack full (wine closet, actually!), Splash is my go-to source for thank-you gifts for friends and for thanking building staff and vendors who have gone the extra mile for me.

The selection of wines is varied and interesting, and their quality is consistently good, even for the lower priced selections. They keep up a flow (not annoyingly often) of creative sales and special assortment cases. And best of all is their "if you don't like it you don't pay for it" guarantee, which encourages me to go ahead and try any interesting-sounding wine they offer. And because they specialize in wines from around the world, I can try wines not available locally.

That's all for now – must go and refill my wine glass!

Date of experience: October 3, 2020
Texas
1 review
0 helpful votes
Follow Tony F.
Unfollow Tony F.
Send Message
Share Review
Report Review

What a wonderful surprise
September 30, 2020

We enjoy wines and have been a member of multiple wine clubs both local and shipment-based. The value received from Splash bad made them out go to source. Really good wines at an outstanding price. What's not to like?

Date of experience: September 30, 2020
Massachusetts
1 review
3 helpful votes
Follow Brian B.
Unfollow Brian B.
Send Message
Share Review
Report Review

I would say that most reds are at least good, with a few being great. Mostly "everyday drinking wines" and nothing fancy, but you also find an occasional gem. Still, for the very low price for these packs, it's a great way to restock when your wines get low. I've reordered several times over a couple of years and the one time I needed to contact customer support, I got a very quick and satisfactory reply. I'd recommend giving them a try.

Date of experience: September 30, 2020
District of Columbia
1 review
2 helpful votes
Follow Edwin M.
Unfollow Edwin M.
Send Message
Share Review
Report Review

I've ordered a case of wine at least once a month, sometimes more when they run their great special cases for two years now. I used to belong to Wall Street Journal wine club and Naked Wines' club but after I found Splash wines and tried 4 or 5 of their cases I quit the other two clubs. Splash Wines wines were better tasting, much cheaper, and free shipping. You also, get points that you can use toward purchases called Splash Cash. Customer service is always superb, and there is never a problem getting your requests resolved. I highly recommend this club to any wine lover. Edwin McCulley

Date of experience: September 30, 2020
Illinois
1 review
1 helpful vote
Follow Douglas T.
Unfollow Douglas T.
Send Message
Share Review
Report Review

I've been purchasing wines from Splash for several years and have had nothing but a positive experience. Their curated cases are always filled with great wines from around the world and building your own case allows you to lay in those favorites that you find.

Shipping is fast and prices are quite reasonable. There is always someone from Splash available by phone or online chat to make suggestions or just offer help. You won't be disappointed.

Date of experience: September 30, 2020

Overview

Splash Wines has a rating of 2.9 stars from 232 reviews, indicating that most customers are generally dissatisfied with their purchases. Splash Wines ranks 4th among Wine sites.

service
34
value
34
shipping
32
returns
16
quality
33
This company does not typically respond to reviews