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asked by Laura C. on 9/30/20
VERY EASY, JUST CALL THEM, NO LONG HOLDS! OR EMAIL!
Very easy using their phone number or email. They are very helpful and polite even when it is your mistake.
"Customer service is available by phone or email or online chat. I love talking w/the reps and find they love the company as much as I do. Stellarl CR!
Very easy - all you have to do is send an email and within the same day you will get a response, which is personalized for your question (not written by a bot).
Very easy, just call the customer service number on their website.
I have called customer service twice and there was no problem getting a hilod of them, plus they handled my problem with out any hassel.
Never a problem with friendliness, helpfulness and qiuck results.
Very easy, I've only had one instance because of delivery damage to call. It was taken care of very quickly with no wait time.
Couldn't be easier! Always a timely response to emails or phone calls. Knowledgeable and friendly.
Extremely easy to contact customer service either by email or phone.
Very easy They helped me with a referral and when shipping was slow due to Covid in March.
They also answer emails quickly
I have not had a need to contact customer service, however, they contact me everytime I get a product. There guarantee is to replace any bottle I don't like, no questions asked.
They answer emails the same day; that is how I always contact them.
I have never had to get hold of their Customer Service have never needed to.
I've never called them, but they always email me back the same day.
Simple. I've sent them a few emails over the years and they always correct it and communicate immediately. I brag about them to my friends all the time!
Get answers from the Splash Wines staff and other customers.