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How easy is it to get a hold of customer service at Splash Wines?

asked by Richard O. 2 weeks, 6 days ago

19 Answers
VERY EASY, JUST CALL THEM, NO LONG HOLDS! OR EMAIL!
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Very easy using their phone number or email. They are very helpful and polite even when it is your mistake.
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"Customer service is available by phone or email or online chat. I love talking w/the reps and find they love the company as much as I do. Stellarl CR!
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Very easy - all you have to do is send an email and within the same day you will get a response, which is personalized for your question (not written by a bot).
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Very easy, just call the customer service number on their website.
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I have called customer service twice and there was no problem getting a hilod of them, plus they handled my problem with out any hassel.
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Never a problem with friendliness, helpfulness and qiuck results.
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Very easy, I've only had one instance because of delivery damage to call. It was taken care of very quickly with no wait time.
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Very easy, I've only had one instance because of delivery damage to call. It was taken care of very quickly with no wait time.
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Couldn't be easier! Always a timely response to emails or phone calls. Knowledgeable and friendly.
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Extremely easy to contact customer service either by email or phone.
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Very easy They helped me with a referral and when shipping was slow due to Covid in March.
They also answer emails quickly
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Very easy They helped me with a referral and when shipping was slow due to Covid in March.
They also answer emails quickly
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I have not had a need to contact customer service, however, they contact me everytime I get a product. There guarantee is to replace any bottle I don't like, no questions asked.
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They answer emails the same day; that is how I always contact them.
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I have never had to get hold of their Customer Service have never needed to.
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I've never called them, but they always email me back the same day.
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I've never called them, but they always email me back the same day.
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Simple. I've sent them a few emails over the years and they always correct it and communicate immediately. I brag about them to my friends all the time!
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