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    Spencers.in

Spencers.in

Spencers.in

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1 review
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Overview

Spencers.in has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases.

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Top Critical Review

“Worst customer care - they are looting items and money”

Pooja R.
5/21/20

I ordered 13 items from www.spencers.in Here is all the issues I faced and I could not contact customer care or any support for answer. 1) the bill total was hight then the sum of the product MRP 2) Out of 13 things ordered the delivery guy said that two of the items are not available but the invoice did not reflect that. 3) two more items were missing from the items orders but I was charged for them as well. 4) The delivery guy asked for delivery charges but in the order it was mentioned that it's a free delivery. This is the first time I orders but its a worst experience. The customer care number is always busy and There was no reply for the email as well. Regards,

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poojar28
Pooja R.
1 review
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“Worst customer care - they are looting items and money”
May 21st, 2020
I ordered 13 items from www.spencers.in

Here is all the issues I faced and I could not contact customer care or any support for answer.

1) the bill total was hight then the sum of the product MRP
2) Out of 13 things ordered the delivery guy said that two of the items are not available but the invoice did not reflect that.
3) two more items were missing from the items orders but I was charged for them as well.
4) The delivery guy asked for delivery charges but in the order it was mentioned that it's a free delivery.

This is the first time I orders but its a worst experience. The customer care number is always busy and There was no reply for the email as well.

Regards,
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Q&A (1)

Question:

How easy is it to get a hold of customer service at spencers.in?

Answer:

After 20 mins of busy tone, I hung up. There were no response for the email as well.

By Pooja R.

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