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SpaSalon.us

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Washington
1 review
2 helpful votes
Follow Whitney B.
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Website was excellent, we like the prices and free shipping was a big plus. They have a surplus amount of variety and the choices were great. Hoping to have many years of service out of the pedicure chair.

Date of experience: April 12, 2019
Washington
1 review
0 helpful votes
Follow Shaun H.
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Hello,
Just placed a order for my wife, wow what a selection of item, its endless.
We are spoilt for choice there is so many nice items, even though we live on the other side of the,,, pond,, I still like to buy from the USA, I want to help to make America great again.
Thank you so much.
Regards Shaun and Naparada

Date of experience: July 13, 2020
Washington
1 review
3 helpful votes
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Ridiculous!
April 20, 2019

Do you buy from them. I made a purchase last month and they said that my card didn't work, so I contacted them. They hadn't shipped the order and charged me a 20% restocking fee, this was just unacceptable! I have been trying to get my full refund for weeks and they completely ignored my emails. Horrible, avoid them if you can!

Date of experience: April 20, 2019
Virginia
1 review
0 helpful votes
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Excellent! I chatted online first with a customer service agent who was very helpful and then placed my order online myself. Very easy! Great selection and pricing.

Date of experience: April 26, 2024
Viet Nam
1 review
2 helpful votes
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There was only one review of this product and it was a negative one so that got me nervous. I really needed some backwash and these ones are the perfect color and they came in a 4 pack-- so I bought them despite the negative review. Once I figured out the hardware, putting them together was easy. The color is true to the picture-- very dark mocha. The backwash look great, they are simple and classic, and you CANNOT beat this price!

Date of experience: October 29, 2014
Washington
1 review
0 helpful votes
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Very impressed!
May 3, 2020

Very impressed! It was nice to have communication through texting. My questions were answered quickly and efficiently. There were many options for purchasing my pedicure spa which made it very easy. This is my second time purchasing a pedicure spa with your company and I look forward to many more orders! Thanks!

Date of experience: May 1, 2020
Washington
1 review
0 helpful votes
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Best company!
October 31, 2017

First of all, let me explain. spasalon.us. Us has the best price. I've went to all different places and nobody can compare to their quality and price. I'll definitely recommend them to fellow salon owners.

Date of experience: October 31, 2017
New Jersey
1 review
0 helpful votes
Follow nguyen H.
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Good because I found what I needed very quickly an I had been searching for an online service for my business. I do wish I was getting an update on the status of my order have not received anything that would be my only complaint. Finally it's DONE very fast

Date of experience: August 9, 2019
Washington
1 review
0 helpful votes
Follow Venise V.
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This site is very easy to move around. Most sites make it hard to find products which are not used much. I was able to do a search and it took me to the specific product not products like it 1st and not make you have to browse 50 other products before finding yours.

Date of experience: January 15, 2021
Viet Nam
1 review
1 helpful vote
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As far as compressed wood products with finish are concerned, this is an excellent product... instructions were easy to use and the actual wood pieces were well manufactured and easy to put together... it is heavy but that is a good thing... highly recommend

Date of experience: December 9, 2014
Viet Nam
1 review
0 helpful votes
Follow Kenneth H.
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Very nice!
August 17, 2019

Very pleased with the website and any past orders have always arrived in a timely fashion, i was amazed how quickly I received my order every thing was perfectly wrapped and not problems. SpaSalonUs you have been the best!

Date of experience: August 15, 2019
Washington
1 review
0 helpful votes
Follow Mason L.
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User friendly website. When I called rep was very friendly and even though order is needed within a week he assured me that it would be expedited so that I could have it on time for my opening. I will submit another review when I have received my order.

Date of experience: March 2, 2021
Arizona
1 review
1 helpful vote
Follow Cheri Y.
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Having found a steamer I liked on another equipment website, I decided to shop around online. That when I found SpaSalon.us! The information about the steamer was descriptive and complete, and buyers are rewarded for quantity purchases. The pricing was superior to other websites and ordering was really easy. SpaSalon.us will definitely be one of the go-to websites for future purchases.

Date of experience: October 10, 2019
Washington
1 review
0 helpful votes
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I had an issue as I did not realize I needed a part for my spa Pedicure Chair. I went through the chat system on here and was able to talk to an agent who could take care of the problem for me. Everything was simple quick and easy! My part was placed and on its way!

Date of experience: November 23, 2020
Washington
1 review
0 helpful votes
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Excellent experience
April 10, 2022

Enjoyed my first experience. Product was delivered on time and at a good price. Even set it up which was a big plus! Excellent experience, shipping was high but considering the product, i understand

Date of experience: April 8, 2022
Washington
1 review
0 helpful votes
Follow Duyen N.
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Great purchase and a great pedicure chairs. We had no issues or complaints with the purchase. The only concern we had was that they would not take away our old chairs. We anticipated this so we were not upset but it would have been nice to have it as a note somewhere on the order form or receipt.

Date of experience: April 28, 2020
Idaho
1 review
2 helpful votes
Follow Brendan O.
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Horrible experience trying to buy a pedicure chair from them! The other review I read about them holding your money hostage is 100% correct! Also they they told us they cant run our card for the full amount because we didnt change our address on the card to the shipping address(which we did and they even 3 way called our bank to verify) the weird thing is they ran our deposit of $230 with no problems what so ever. Wish we would have read the online reviews before starting the transactionwe would have avoided them! Definitely proceed with caution and know that they really are only interested in a getting a check from you. Also their customer service person Lisa is a very bad listener and does not follow through on things AT ALL!

Date of experience: April 10, 2018
Washington
1 review
0 helpful votes
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We ordered the Empress RX Spa pedicure chair today. My, the sales representative was very pleasant and knowledgeable. Once we receive the chair, I will go back and re-evaluate the review. So far, We are satisfied with our purchase.

Date of experience: September 29, 2020
Viet Nam
1 review
0 helpful votes
Follow Lacel J.
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I have been using SalonSpa.us for years when acquiring different products and equipment for my salon and day spa. Their prices are reasonable for the quality products they sell and the customers service has always been spot on. I would have ordered the wrong item in my most recent purchase of a replacement part, but called and was kindly redirected to the right part within minutes. Sales and service have always been knowledgeable. Shipping has always been rapid.

Date of experience: February 4, 2022
Texas
1 review
2 helpful votes
Follow Phu b.
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People say honesty is the the best policy
But these guys are tricky and sneaky are their best talent. They try to get your card info and tell you that they won't charge it but you'll be surprised what they do and if you want to cancel it they will try to charge you cancellation fee. Beware of this company.

Date of experience: January 27, 2017

Overview

SpaSalon.us has a rating of 4 stars from 188 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpaSalon.us most frequently mention customer service, pedicure chair and free shipping. SpaSalon.us ranks 1st among Spas sites.

service
24
value
20
shipping
21
returns
20
quality
21