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SpaSalon.usReviews 188

3.5

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SpaSalon.us Reviews Summary

SpaSalon.us has a rating of 3.5 stars from 188 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpaSalon.us most frequently mention customer service, pedicure chair and free shipping. SpaSalon.us ranks 1st among Spas sites.

service
24
value
20
shipping
21
returns
20
quality
21

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Belgium
1 review
0 helpful votes
Follow Ezra M.
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Excellent! I chatted online first with a customer service agent who was very helpful and then placed my order online myself. Very easy! Great selection and pricing.

Date of experience: April 26, 2024
Washington
1 review
0 helpful votes
Follow Rizzio B.
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It was a good website. I don't shop much online so it was okay for the first time. I had one question and the customer assistance representative was great and helping me.

Date of experience: March 10, 2024
Washington
1 review
0 helpful votes
Follow Elmar Q.
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Myself and my family member's salon have all purchased spa equipment from SpaSalon.us and we are all pleased with price, the quality and products available. The interest free time for payments is a BIG factor in our decision to purchase from SpaSalon.us for our equipment needs. I hope that people friendly part of Doing business never ends!

Date of experience: February 27, 2024
Washington
1 review
0 helpful votes
Follow Zoe K.
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Everything is so easy.
February 12, 2024

So far everything was pretty easy, I'm looking to finance of course with such a large purchase but the application was also very easy. I hope I'm approved and get my order by my open date

Date of experience: February 10, 2024
Washington
1 review
0 helpful votes
Follow Delphine C.
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Thank you so much.
November 18, 2023

I have to say that I had a few questions and did the live chat and they answer all my questions and also sent me a description of what I was asking. I also was connected to a sales representative and place my order and she was also very patient with me and walk me though the whole process, I'm very excited and can't wait to receive the pedicure chair I just order.

Date of experience: November 18, 2023
Washington
1 review
0 helpful votes
Follow Paola Q.
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Very trustworthy
November 11, 2023

I have made large purchases with this company over the last 10 yrs and they have excellent customer service and products.

Date of experience: November 4, 2023
Washington
1 review
0 helpful votes
Follow Octavio E.
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Great and easy order
October 26, 2023

Customer service when I called with questions about the product where top well above any I've had from other company's. AAAAA+++++

Date of experience: October 25, 2023
Washington
1 review
0 helpful votes
Follow Danilo W.
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Very good customer services. Phuc is so patient, and professional. He explained all my questions about the items which I would like to order. I hope that my first purchages from the company will come on time, and as good quality as their customer services.

Date of experience: October 24, 2023
Washington
1 review
1 helpful vote
Follow Croom M.
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First of all, let me explain. Spasalon.us. Us has the best price. I've went to all different places and nobody can compare to their quality and price. I'll definitely recommend them to fellow salon owners.

Date of experience: October 3, 2023
Washington
1 review
1 helpful vote
Follow Kabelika L.
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Ordering with the sales department and Byron was very smooth and efficient. It was nice that the products were in stock and will ship out as soon as possible. We will always continue to give our business for our items needed for our pedicure chairs in our business to spasalon.us

Date of experience: October 3, 2023
Washington
1 review
1 helpful vote
Follow Grasser B.
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I congratulate you on the simplicity and ease of your website. I refused to contract a service technician to make a service call just to diagnose my problem, then a return call to maybe solve my problem. With your site, I'm taking a chance on ordering the right parts and should repair my spa chair myself for a fraction of the cost. Thank you very much.

Date of experience: September 19, 2023
Viet Nam
1 review
2 helpful votes
Follow Balanoff M.
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Lisa is very responsive and efficient. I never have to wait for a reply, and she always seems to find what I need despite the limited info I give to her. Spasalon is a pleasure to deal with.

Date of experience: April 16, 2023
New York
1 review
1 helpful vote
Follow Michael C.
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Do not buy from this website they do not send the product that you order then they call you and try to give you an alternative than you're waiting three weeks for them to ship it and then they don't ship it and then you ask for a refund and they charge me 30% restocking charge

Date of experience: June 16, 2022
Viet Nam
1 review
0 helpful votes
Follow Edward V.
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Do not hesitate! You are in the right place. :) Highly recommend! Byron is seriously the best! Thank you so much for all of your help. I truly appreciate your time, patience, and extraordinary customer service. Above and beyond.

Date of experience: June 7, 2022
Viet Nam
1 review
0 helpful votes
Follow My H.
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This is my first time ordering from this company. The price is a little bit higher than other places but I like the free shipping.

Date of experience: May 24, 2022
Washington
1 review
0 helpful votes
Follow Lucas D.
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I made this purchase for my brother's salon who has a salon in a new shopping mall. I live in NJ and found that it was very easier to select everything on SpaSalon.us when comparing to other sites, and purchase just the right a salon package. As my brother said after delivery, Now everything looks great for his salon! Good job! Thank you

Date of experience: May 5, 2022
Washington
1 review
0 helpful votes
Follow Liam R.
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Excellent experience
April 10, 2022

Enjoyed my first experience. Product was delivered on time and at a good price. Even set it up which was a big plus! Excellent experience, shipping was high but considering the product, i understand

Date of experience: April 8, 2022
Washington
1 review
0 helpful votes
Follow Tu N.
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I ordered my pedicure chair online after hours and called up customer service the next day and they were able to help me with my order to Expedite the shipment for me to meet my needs. I am happy with their quick response. Overall happy with the service.

Date of experience: March 18, 2022
Washington
1 review
0 helpful votes
Follow Lisa J.
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Friendly and Helpful
March 17, 2022

Sales person was friendly and helpful. He directed us to the website where we were able to browse and purchase the items we wanted. One of the quickest online purchases I have ever done. Plenty of communication and support during the whole process.

Date of experience: March 17, 2022
Viet Nam
1 review
2 helpful votes
Follow Lake R.
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Excellent
March 3, 2022

This website is super easy to choose with so many choices. Once i narrowed it down I called and spoke to a very patient sales rep. Her name, i forgot to write down. She answered all my questions. I like that the price is exact no extra charges for the tech stool either. I am slowly replacing my current nail salon equipment and will do it here. I wont go anywhere else they have everything I need and great people to work with. Thank you.

Date of experience: March 2, 2022

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spasalon.us
Lawrenceville, GA, United States