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spareto has a rating of 4.1 stars from 12 reviews, indicating that most customers are generally satisfied with their purchases. spareto ranks 151st among Auto Parts sites.
I was a bit skeptical because of spareto.com's simple site, but the reviews here were part of the reason I took a chance. Glad I did, the prices for the parts and shipping were great, and my order was shipped quickly. Highly recommended over a bunch of other "UK" auto parts sites that are actually the same company when you check their contacts (check out their reviews and this will be clear). They didn't have my country listed, and when contacted, took ages to respond and were of no help. Would gladly buy again from Spareto.
I was a customer of Spareto and was happy to find them on line.However since my first purchase was approx $10 the shipping. Duty and $20 brokerage fee made my purchase OUT TO LUNCH. I'LL SUFFER THE LOSE BEFORE I'LL PAY DHL $20 BROKERAGE FOR A $ 10 ITEM
I was a bit skeptical because of spareto.com's simple site, but the reviews here were part of the reason I took a chance. Glad I did, the prices for the parts and shipping were great, and my order was shipped quickly.
Highly recommended over a bunch of other "UK" auto parts sites that are actually the same company when you check their contacts (check out their reviews and this will be clear). They didn't have my country listed, and when contacted, took ages to respond and were of no help.
Would gladly buy again from Spareto.
I'm in Durban, South Africa. I placed an order on the 15th of October and it was at my door step on the 22nd. What more can I ask for. Keep up the good work team Spareto.
Best service
Very fast shipping
All info by email in due time as well as in yr account with spare to
Exceelent and friendly customer service
Good prices
Safe shopping
What else you want?
Thanks
Christos
Cyprus
Tip for consumers:
The site is very clear and is not complicated
Anyone can using
Products used:
Automotive spare parts
Please note attached screenshot from spareto listing. Ordered an alternator incl. Pulley and fan as advertised on Spareto shop DT SPARE PARTS ® 3.*******. Received it without the pulley and fan. I requested an exchange or resending the missing parts. Spareto fixed the problem and has issued a full refund.
Products used:
Incomplete alternator
Please accept our sincere apologies for the inconvenience caused by the wrong description of the product. We understand your feelings and know this pain well because also buy online.
Here at Spareto, we take customers' happiness very seriously. Indeed, we are not brilliant ones and sometimes things can really happen. I believe that our offer has reached your email already. All you need is to choose the option to meet your expectations. We will be more than happy to get it sorted out for you as quickly as possible.
Your friends at Spareto
Perfetto nel tempo e sul prezzo.
Materiale arrivato originale e velocissimo. Ho ordinato i pistoni del bagagliaio dell auto ad un prezzo molto inferiore e sono arrivati subito nonostante arrivando dall altra parte del mondo
Products used:
Magnete mirelli
Excellent service and communication. I'm from Mabopane in Pretoria and the parts arrived the day before arrival time. 5 days. That's a record, I'm so impressed
EXCELLENT EXCELLENT EXCELLENT SERVICE! When everyone let me down trying to locate my part SPARETO came throug! Not only was the price great, the delivery came when they said it would but they delivered it very quickly! I will definitely be using them again!
Tip for consumers:
Use the site
Products used:
Everything ordered
I found the most complete and cheapest catalog for oldtimer Mercedes Benz and many other cars at spareto.com. For every part they have different manufacturers. Very reactive staff and delivery.
Am actually based in Accra-Ghana, I paid for a wheel bearing kit for my Mercedes Benz B150 last week Thursday 4th April 2019.
Spareto confirmed payment received on the next day.
Item was prepared this week Monday and item was shipped the next day.
I can't believe it, I just received the part today Thursday 11th April from DHL right to my location.
This is to show my sincere appreciation to Spareto team for the good work and fast delivery as promised.
I will highly recommend them to anyone looking for affordable quality parts and fast delivery to your door step.
Thank you for feedback, Chris!
We have been purchasing various spare parts for our company cars (heavy duty trucks, light trucks and passenger cars). Out of almost 30 orders, there is no shipment making me sad. Fixed DHL shipment rate up to 30 kg, dedicated customer support from co-owner Andrei, very good prices for European vehicles, fast shipping... Andrei's title is "customer happiness engineer". Yes, I agree with him.
Only thing I have no idea is the return process because it was never required to return any item.
Hello Sirat. Thank you for being our customer!
I was a customer of Spareto and was happy to find them on line.However since my first purchase was approx $10 the shipping. Duty and $20 brokerage fee made my purchase OUT TO LUNCH.
I'LL SUFFER THE LOSE BEFORE I'LL PAY DHL $20 BROKERAGE FOR A $ 10 ITEM
Hi Carlo,
Thank you for taking the time to share your experience and provide us with your valuable feedback. I totally understand where your frustration is coming from regarding the high broker fees you've experienced with DHL. It's definitely not a pleasant surprise and we share your pain.
Unfortunately, as much as we would like to help, these charges are out of our control. They can indeed fluctuate depending on the destination country and are set by DHL and local customs, not by us. We can assure you that we're committed to maintaining the utmost transparency and integrity in all our operations. We absolutely don't have any hidden charges and we certainly wouldn't play around with the invoicing process.
We truly appreciate your patience and understanding in this matter. If there's anything else you'd like to discuss, or if you have any questions or concerns, please don't hesitate to reach out to us. We are here to help, always.
Your friends@ Spareto
Extremely poor service. Parts were not shipped on time but rather three working days later (despite being advertised as next day dispatch and me paying £25.00 for next day delivery!) This resulted in the parts not arriving in time which has incurred me with charges. None of my emails were replied to requesting information on when my items would be shipped, and why they weren't shipped on time. I don't think this company knows what custom service is! Lets hope when the parts finally arrive they are at least correct otherwise I have no chance of getting this sorted!
Tip for consumers:
Do not use.
Thank you for feedback, Gary. We are very sorry for any inconvenience we caused you!
I am very sorry that we have delayed dispatch of your order from Friday to Monday due to local logistics issue. Regarding your mails - there was only one mail received on Friday outside business hours (7:55PM) and it was answered on Monday as well. We will work further to improve our reaction time and customer service transparency and your feedback is valuable for us to become better.
Sincerely yours, JT
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Hello Christos, Thank you for your feedback!