Azienda seria, che viene in contro al cliente. Charm molto belli ed innovativi, Qualità prezzo ottima!
I prodotti sono buoni, ho avuto un piccolo problemi con una chiusura ma l' assistenza stà risolvendo. Molto veloci
Grazie per il tuo supporto e feedback, Hieu! Saremo sicuri di condividere le tue parole con il nostro team. Grazie ancora! -Tiki
Unazienda di parola, ciò che propone lo realizza. Ottimo lavoro. Continuerò certamente a rifornirmi da loro
Grazie mille per la tua opinione, Fabian! Saremo sicuri di condividere le tue parole gentili con il nostro team! Buon Natale! -Tiki
Ordine fatto è arrivato in una settimana. Tutto perfetto e molto bello come nelle descrizioni. Consigliato
Apprezziamo veramente la tua attività, Ivana! Siamo grati per la fiducia che hai inserito sul nostro sito web. Non esitate a contattarci se avete bisogno di ulteriori assistenza. Speriamo di avere il piacere di fare affari con voi per molti anni a venire.-Alison
Tolle verarbeitung
Super toller kundenservice
Nächste bestellung kommt 100%
Grosse vielfallt an schmuck nur zu empfehlen
Wir sind geehrt, Kunden wie Sie zu haben, Franziska. Danke für das Geben uns der Gelegenheit, Sie zu dienen. -Tiki
COMPRE UN DIJE CON LA FOTO DE MI HIJA Y QUEDO MUY BONITO, HE COMPRADO VARIAS VECES AQUI Y TODO ES COMO LO ESPERABA.
Gracias por darnos la oportunidad de servirle, BEYSI. Estamos felices de saber que usted ama nuestros artículos, y estaré seguro de compartir sus palabras amables con nuestros equipos. ¡Que tengas un buen día! -Alison
Tolle Produkte, einmalige Stücke, tolle Kundenbetreuung, Klasse Service
Schnelle Lieferzeiten
Immer gerne wieder!
Wir sind so froh, dass Sie mit unseren Produkten und Service zufrieden sind, Brigitta! Ich werde sicher sein, Ihre freundlichen Worte mit unseren Teams zu teilen. Vielen Dank! - Tiki
Mi sono trovato bene anche con l assistenza veloce e chiara nelle comunicazioni... lo consiglio
Grazie per il vostro amore e la raccomandazione, Paolo! Ci auguriamo di poter fornire il miglior servizio possibile in prossimità future.- Caroline
Braccialetto arrivato proprio come me lo aspettavo. Davvero Bello!
MI TROVO BENISSIMO CON VOI I VOSTRI PRODOTTI SONO BELLI E SIETE VELOCISSIMO. FARO' UN SACCO DI REGALI A VOSTRO MARCHIO QUEST'ANNO
Grazie per averci dato l'opportunità di servirti, ANTONIO. Siamo felici di sapere che ami i nostri articoli e sarò sicuro di condividere le tue parole gentili con i nostri team. Buona giornata!-Alison
Danke. Jederzeit wieder. Echt schön geworden...
Ob Uhr, Anhänger oder Kette. Ich bestelle nochmal..
Dankeschön!
Danke für die tolle anhänger bin total happy
Hallo Christina, danke für das Teilen Ihrer glücklichen Erfahrung mit uns. Wir tun unser Bestes, um Ihnen einen besseren Service in der Zukunft zu bieten. Vielen Dank. - Caroline
This company is an absolute nightmare to deal with. I paid extra for expedited shipping, $24.95, to be exact, because I needed my order for an important event. Nowhere in the ordering process did they mention a hidden production delay, so I expected my package on March 12. Instead, it arrived on March 17, far too late to be of any use. When I rightfully requested a refund, they flat-out refused, leaving me stuck with worthless products I no longer needed due to them arriving AFTER the event I bought them for. To make matters worse, their customer service is beyond infuriating! I sent multiple emails asking for help, only to receive the same robotic, useless response each time. This company is deceptive, unprofessional, and a complete scam. Save yourself the frustration and take your money elsewhere.
We sincerely apologize for the delay and any frustration it has caused. Our customer service team has reached out to you via email to assist with your order issue. Please don’t hesitate to contact us if you need further assistance.
This company is horrible! Product took over a month to be delivered, customer service was unresponsive until PayPal got involved then refused to refund even though the product is damaged, of low quality and over a month late. Spend your money elsewhere!
We sincerely apologize for the inconvenience you've experienced with your order. To assist you further, could you please provide your order number? This will help us investigate the issue and ensure you receive your necklaces as soon as possible.
Where do I even begin? All of the other 1 star reviews are spot on. The customer service is absolutely absurd, likely the worst I've dealt with. The responses they provide are so generic, they seem automated and clearly show no sympathy for consumers who are paying customers, expecting there items to come at a certain time. I ordered an item on 1/28, hoping it would be here by Valentine's Day since it was expected on 2/10. It's 2/13 as I'm writing this, and the expected delivery is saying it's abnormal and unpredictable now. Utterly ridiculous. Not only will it be late, I now have no idea where it's at or when it will get here. To top it off, I tried contacting customer service on every platform they have, and they refuse to respond. I advise anyone to stay away from these guys, at the very least until they rework their correspondence with customers. Wouldn't recommend this to my worst enemy.
We genuinely apologize for the frustration you've experienced with your order. We take this feedback seriously and want to assist you as best as we can. To help resolve this issue, could you please provide your order number? This will allow us to look into your situation more closely and offer a suitable solution.
This company is extremely dishonest and unreliable. I placed an order for Valentines day almost a month in advance and "expected delivery date" was showing up as 2/4/25. Firstly, the most shady thing was that I never got a confirmation email for the order.
Less than a week before Valentines day, they are informing me that the main gift item won't be available until NOVEMBER 15th and the remaining items won't be delivered until after Valentines day. With only 4 days left, I am now pretty much out of options for any customized gifts.
We truly apologize for the delays you've encountered with your order. We understand how important it is to receive gifts on time, especially for special occasions like Valentine's Day. Due to the surge in orders around this time, there have been unexpected delays in production. Our customer service team has already reached out to you via email regarding your order status.
Overview
Soufeel has a rating of 1.9 stars from 905 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Soufeel most frequently mention customer service, tracking number and business days. Soufeel ranks 194th among Personalized Gifts sites.
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- City of Industry, CA, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Siamo contenti che amate i nostri prodotti, Serena! Noi continueremo nei nostri sforzi per fornire il miglior servizio possibile in prossimità future.- Tiki