The product are so beautiful and crafted nicely! Services for shipping are good too!
So happy to receive my order, on time. Good quality for a good price.
Thank you for giving us the opportunity to serve you, Joan. We are happy to hear that you love our items. I will be sure to share your kind words with our teams. Thanks again. -Tiki
We ordered our charm on the 3rd of december and got it by the 24th just before christmas
Smooth transaction and very quick delivery. Beautiful design item, Very nice site. Thanks.
Loveeeed it... I ordered my mom a charm with our picture on it... SHE ABSOLUTELY LOVED IT! Shipping was great...
We are so happy that you are satisfied with Soufeel products, Stephanie! We will continue in our efforts to provide you with the best possible service. -Tiki
I love it it's so reasonable an
D and love it's style
Thank you for your positive feedback, Elizabeth! We hope you're having a fantastic weekend! -Rosa
Love the quality of the product in the fast delivery time of the product
We’re so glad you like our charms, Nancy! I will be sure to share your kind words with our teams. We'll do our best to provide you a better service in the future. Have a nice day! - Annie
My sister was so happy with the charm it's beautiful will be ordering more thank you!
This is a very unique and beautiful keepsake. I can't wait to see my Mom's face when she sees it!
All products in high quality and fashionable with surprise price! I got an excellent shopping!
If you want amazing quality charms go to soufeel xx
Thanks for the sweet post, Natasha. We always enjoy your visits and hope you're having a fantastic week ahead! -Rosa
I am very pleased with my personalised charm and will be ordering more thank you once again
We’re so glad you like our charms, Jackie! I will be sure to share your kind words with our teams. Have a nice day!
Good quality product, ordered bunch pf personalized charms. Really love it! Will order more.
I ordered a photo charm very happy with it, it's beautiful.
Hi Toni, thank you for sharing your happy experience with us! We greatly value your trust and confidence and sincerely appreciate your loyalty to our business. -Caroline
Prompt delivery, perfect product, nd very pleased customer..
We’re so glad you like our charms, Trina! I will be sure to share your kind words with our teams. We'll do our best to provide you a better service in the future. Have a nice day! - Caroline
My bracelet and charms are amazing. Very good quality. Will order again soon. Thank you SOUFEEL
Thank you for your positive review, Patrycja! Enjoy your shopping here! -Rosa
Love it, materials and design so nice.
Will recommended to friends as well!
Thank you for your positive review, Jenny! I will be sure to share your kind words with our teams. Have a nice day! - Annie
J'avais commendé pour la première fois il y a eu un souci de livraison d'après la poste mon colis a été livré sauf que je ne l'ai pas reçu. Après j'ai contacté le service après-vente. Je les ai expliqué la situation ils m'ont refait la même commande sans avancé aucun sou. Ma maman était très contente de sa montre.
Je les recommande à 100/100. Bravo à vous travail bien fait.
Bonjour, nous sommes ravis de l'entendre. Merci pour votre soutien, nous ferons mieux à l'avenir.
Answer: A: Sorry for the inconvenience, Jessica B. There are many ways that you can make contact with us. Our telephone number is 1-844-294-7875 (Mon.- Fri. 9:00 AM - 6:00 PM PST), or please contact us via cs@soufeel.com, submit a ticket, or Live Help on our website. Our customer service representatives will be glad to help check the order status. -Rosa
Answer: Hi bethany, could you please offer us your order number to cs@soufeel.com so that our customer service representative will look into this further for you?
Answer: Hi Tracy, for the personalised charm, it will take about 3-5 business days to make it, and then 6-9 business days for shipping. Hoping my reply helps you! -Rosa
Answer: Hello Jan C. We want to assure you that our website is fully legitimate. We provide a safe and trustworthy shopping experience.
Answer: Hi Manasvini, I have located your order information. As there is personal tracking information in our reply, I will send an email to your m... 27@gmail. Com. Please check your email. -Rosa
Answer: Hi Katonna, thank you for your question. Total time to receive your order includes processing time and shipping time. It will take about 3 business days to process it due to the customization work involved, and then your order will be sent out. Once the order is sent out, you will receive a tracking information sent to your email. Hope this helps! -Rosa
Soufeel has a rating of 1.9 stars from 905 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Soufeel most frequently mention customer service, tracking number and business days. Soufeel ranks 194th among Personalized Gifts sites.
We’re so glad you like our charms, Jennifer! I will be sure to share your kind words with our teams. We'll do our best to provide you a better service in the future. Have a nice day! - Caroline