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Soufeel

How would you rate Soufeel?
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Philippines
1 review
0 helpful votes
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Excellent
December 13, 2016

The product are so beautiful and crafted nicely! Services for shipping are good too!

Date of experience: December 12, 2016
SOUFEEL J. Soufeel Rep
over a year old

We’re so glad you like our charms, Jennifer! I will be sure to share your kind words with our teams. We'll do our best to provide you a better service in the future. Have a nice day! - Caroline

Illinois
1 review
0 helpful votes
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Reliable fast good quality service, from Soufeel
December 27, 2016

So happy to receive my order, on time. Good quality for a good price.

Date of experience: December 26, 2016
SOUFEEL J. Soufeel Rep
over a year old

Thank you for giving us the opportunity to serve you, Joan. We are happy to hear that you love our items. I will be sure to share your kind words with our teams. Thanks again. -Tiki

Malaysia
1 review
0 helpful votes
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Lovely!
March 3, 2016

Love all the Soufeel charms especially the memorable custom design with photo. So lovely!

Date of experience: March 3, 2016
GB
1 review
0 helpful votes
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Love muy charm
December 24, 2015

We ordered our charm on the 3rd of december and got it by the 24th just before christmas

Date of experience: December 24, 2015
Singapore
1 review
0 helpful votes
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Smooth transaction and very quick delivery. Beautiful design item, Very nice site. Thanks.

Date of experience: November 5, 2015
Tennessee
1 review
0 helpful votes
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Lovvvvve...
March 1, 2017

Loveeeed it... I ordered my mom a charm with our picture on it... SHE ABSOLUTELY LOVED IT! Shipping was great...

Date of experience: March 1, 2017
SOUFEEL J. Soufeel Rep
over a year old

We are so happy that you are satisfied with Soufeel products, Stephanie! We will continue in our efforts to provide you with the best possible service. -Tiki

New York
2 reviews
0 helpful votes
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My new bracelet
July 22, 2016

I love it it's so reasonable an

D and love it's style

Date of experience: July 22, 2016
SOUFEEL J. Soufeel Rep
over a year old

Thank you for your positive feedback, Elizabeth! We hope you're having a fantastic weekend! -Rosa

Illinois
1 review
1 helpful vote
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Very impressed with the product
December 9, 2016

Love the quality of the product in the fast delivery time of the product

Date of experience: December 8, 2016
SOUFEEL J. Soufeel Rep
over a year old

We’re so glad you like our charms, Nancy! I will be sure to share your kind words with our teams. We'll do our best to provide you a better service in the future. Have a nice day! - Annie

GB
1 review
0 helpful votes
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Photo charm was beautiful
September 20, 2016

My sister was so happy with the charm it's beautiful will be ordering more thank you!

Date of experience: September 20, 2016
Texas
1 review
0 helpful votes
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Beautiful keepsakes
October 6, 2016

This is a very unique and beautiful keepsake. I can't wait to see my Mom's face when she sees it!

Date of experience: October 6, 2016
Malaysia
3 reviews
1 helpful vote
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All products in high quality and fashionable with surprise price! I got an excellent shopping!

Date of experience: November 11, 2015
GB
1 review
0 helpful votes
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Gorgeous, I love it :)
August 30, 2016

If you want amazing quality charms go to soufeel xx

Date of experience: August 29, 2016
SOUFEEL J. Soufeel Rep
over a year old

Thanks for the sweet post, Natasha. We always enjoy your visits and hope you're having a fantastic week ahead! -Rosa

GB
1 review
1 helpful vote
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Excellent
October 24, 2016

I am very pleased with my personalised charm and will be ordering more thank you once again

Date of experience: October 21, 2016
SOUFEEL J. Soufeel Rep
over a year old

We’re so glad you like our charms, Jackie! I will be sure to share your kind words with our teams. Have a nice day!

Ohio
1 review
2 helpful votes
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The wirst
January 9, 2016

Worst customer service! Never again will I deal with this company!

Date of experience: January 9, 2016
Canada
1 review
1 helpful vote
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Thumbs up on my order
February 21, 2016

Good quality product, ordered bunch pf personalized charms. Really love it! Will order more.

Date of experience: February 21, 2016
GB
1 review
1 helpful vote
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Beautiful order number *******218
November 29, 2016

I ordered a photo charm very happy with it, it's beautiful.

Date of experience: November 28, 2016
SOUFEEL J. Soufeel Rep
over a year old

Hi Toni, thank you for sharing your happy experience with us! We greatly value your trust and confidence and sincerely appreciate your loyalty to our business. -Caroline

GB
1 review
2 helpful votes
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Brilliant
November 27, 2016

Prompt delivery, perfect product, nd very pleased customer..

Date of experience: November 27, 2016
SOUFEEL J. Soufeel Rep
over a year old

We’re so glad you like our charms, Trina! I will be sure to share your kind words with our teams. We'll do our best to provide you a better service in the future. Have a nice day! - Caroline

GB
1 review
0 helpful votes
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Lovely products
March 30, 2016

My bracelet and charms are amazing. Very good quality. Will order again soon. Thank you SOUFEEL

Date of experience: March 30, 2016
SOUFEEL J. Soufeel Rep
over a year old

Thank you for your positive review, Patrycja! Enjoy your shopping here! -Rosa

Malaysia
1 review
1 helpful vote
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Perfect gifts and quality are nice!
December 8, 2016

Love it, materials and design so nice.
Will recommended to friends as well!

Date of experience: December 7, 2016
SOUFEEL J. Soufeel Rep
over a year old

Thank you for your positive review, Jenny! I will be sure to share your kind words with our teams. Have a nice day! - Annie

France
1 review
0 helpful votes
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Excellent service
July 12, 2019

J'avais commendé pour la première fois il y a eu un souci de livraison d'après la poste mon colis a été livré sauf que je ne l'ai pas reçu. Après j'ai contacté le service après-vente. Je les ai expliqué la situation ils m'ont refait la même commande sans avancé aucun sou. Ma maman était très contente de sa montre.
Je les recommande à 100/100. Bravo à vous travail bien fait.

Date of experience: July 12, 2019
SOUFEEL J. Soufeel Rep
over a year old

Bonjour, nous sommes ravis de l'entendre. Merci pour votre soutien, nous ferons mieux à l'avenir.

Overview

Soufeel has a rating of 1.9 stars from 905 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Soufeel most frequently mention customer service, tracking number and business days. Soufeel ranks 194th among Personalized Gifts sites.

service
173
value
160
shipping
166
returns
127
quality
145
This company responds to reviews on average within 3 days